RENT PLUS at Prague Main Railway Station

Pros: Quick drop off. Competitive pricing. Good quality vehicle.

Cons: Pick up speed slower than anticipated. Trying to push additional insurance at desk. We had already purchased this online, but the agent indicated that this would not cover us, and pushed for additional insurance…which was not necessary

Pros: Although we had a long wait to collect (around 35minutes) the staff were friendly and once we had the keys it was really easy to find the car and exit the airport. The car was in good condition with minor damage to a tyre but the interior hadn't been cleaned very well, nothing major and considering the price we paid, £35 for 5 days, an absolute bargain!

Cons: If a little more attention was paid to interior cleaning it would be 100%, speed of collection can't always be helped and a lot of the time comes down to luck.

Pros: Always very good service I have used them in the past can't fault them

Cons: Always polite good English faultless service

Pros: Pick up and drop off was easy. The car was in great condition, and I had no issues with it. And the prices couldn't be beaten!

Cons: The attempt to upsell their own insurance. But.. fair enough they gotta try =]

Pros: Convenience, helpfulness of staff, car upgrade

Cons: Nothing

Pros: No nonsense car hire

Pros: Very friendly, helpfull staff. Perfect English Quick pick up, very flexible and able to help me pick up the car even earlier

Pros: 1. Good pick-up and drop-off procedure. 2. Clean and good car condition.

Cons: 1. Very strange demand to provide translation of my driver licence by on-line company, given by themselves and which not provide official translation (noted on their site). Cost for this "translation" 70 USD. 2. Very difficult to communicate with the company (both telephones numbers no answered, even this one for emergency use).

Pros: Very easy and quick. Great service and value for money. Thank you

Pros: the car condition was good; I like the car which they provide me.

Cons: I was unexpectedly required to obtain an international driving permit online, despite having used my Turkish license for rentals in Prague without issue. Additionally, I was informed at the counter that a minimum insurance fee of €160 was mandatory to proceed with the rental. These hidden costs and last-minute requirements create unnecessary stress and delay. Clear communication in advance would greatly improve the customer experience.

Pros: Really excellent experience! Very quick, easy and friendly both sides. Very efficient. No messing us around or pushy upselling. Got a bigger, nicer car then we expected to. Absolutely brilliant!

Cons: Easy,good price,good cars.

Pros: The agent was brilliant, no queue and provided us all the information I needed. Deposit returned within hours of the return.

Cons: Nothing a good experience.

Pros: Quick to deal with

Pros: Convenient location & a good price

Cons: Pushy sales agent tried to make us take extra cover when we were fully covered. Hi attitude changed when we showed him our paperwork & refused to purchase the additional cover.

Pros: Fast efficient and polite

Pros: LOW PRICE, reliable service

Cons: n/a

Pros: Quick cost effective service

Cons: I thought when I booked that I had complete insurance cover, only to find it would require an additional £230 to actually have this. It would help to make this more transparent. Less so but also an observation, £1000 security deposit seemed excessive. However, overall good experience and would use again

Pros: Their web/app site warns against highway tolls. The desk guys are communicative and the return guides are patient navigating to the right parking place. Cannot asses how fair is their post-return technical check yet.

Cons: Knowingly handed to us a car with resin stains and stated that in the car assessment form, a form which they tucked in the envelope with the car registration card. Gave us a GPS navigation device with loose charging contact, and on return gave us another faulty device. Forgot to give me a 'promised' ticket to leave the parking gate. Emergency phone in contract is a towing service only, does not help with other traffic/rental queries. No warning against charge for tunnels. No reply to my 2emails.

Pros: Had car from these guys few times, easy to use, very helpful stuff, always great cars for good prices.

Cons: They never like that I book full cover through third party, but to be fair when it's half the price who wouldn't.

Pros: Lovely staff and very efficient.

Cons: N/a

Pros: Nothing

Cons: We felt as customers we were being taken advantage of. The fee for rent was higher than at booking and on the top of that they charged very expensive insurance. Our car rental was around $600 for 10 days but the insurance was over $800. As we almost yearly travel to Prague and are in a need of a car, we most definitely will not rent from Rent Plus ever again.

Pros: Easy pick up and drop off.

Cons: I am satisfied with the service provided

Pros: Absolutely nothing

Cons: Didn't provide any service, no-one available to pick up the car.

Pros: A friend

Cons: Nothing. Everything was great

Cons: Car insurance was almost double car rental cost

Pros: Great agent. Easy and quick

Pros: Perfect

Cons: Nothing

Pros: Really friendly and flexible

Pros: Good mannered staff.

Cons: It wasn’t so easy to return the keys.

Pros: Service was outstanding, car immaculate condition , quick pick up and return , great value for money would definitely use again in near future 👍

Cons: Didn’t check the car on return which I found bizarre as if there was any issues or dispute I would then have to deal with it from abroad which wouldn’t be ideal however I returned the car without any damage and full deposit had been refunded next day 👍

Pros: car hire in Czech republic - good service from Rent+ car hire in the airport (across ffrom terminal 1); high quality car and return full service. Discover cars was the best value offer

Pros: Good communication with representatives.

Cons: I do not remember such.

Pros: Great price and great service

Pros: Efficient and courteous.

Cons: whilst our fault... our inbound flight was delayed passed the desk closing time of 10pm. I called in advance to be told that there would be someone at the desk until 1am. We arrived after 00.30 and the desk was closed and locked up. It wasn't a show stopper and we got an Uber to hotel and back for thr desk opening time in the morning

Pros: Brand new car.

Cons: Nothing. I have a great service on the desk.

Pros: Friendly, efficient, professional.

Pros: The car was excellent, easy check-in and check-out. Smooth process and good price. Friendly staff, answering all queries.

Cons: The office location was not very clearly communicated, but airport staff were very helpful and indicated the “Comfort” building where all car rental companies were in the Prague airport.

Pros: Great customer service friendly staff, nice and easy to find them and we have always been so lucky with the cars we had form them

Pros: Was very busy when we arrived because it’s a popular renter and open the days and hours we needed. Still very efficient in registering and allocating cars

Pros: Service, quality of car. Free upgrade

Cons: Friendly and kind.

Pros: Easy, quick, high quality, reasonable price

Cons: Everything was perfect.

Pros: great service