Barcelona Airport (BCN), Barcelona, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Record-go at Barcelona Airport

Aeroport de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona
0034 607 570 209 / 0034 627 359 458 / 0034 627 359 128 / 0034 627 359 109 / 0034 627 359 460
Pick-up instructions
T1-arrivals hall / T2B-arrivals hall. T1: exit the arrivals hall and continue straight ahead towards the end of the hall, before reaching exit doors take a left and you´ll find Record go counter. T2: exit the luggage collection area and enter the arrivals hall, you will find Record go counter just in front.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up. T1 - parking C - floor 1 T2B – terminal parking
Business hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
Period outside of business hours
Mon:
23:01-23:29
Tue:
23:01-23:29
Wed:
23:01-23:29
Thu:
23:01-23:29
Fri:
23:01-23:29
Sat:
23:01-23:29
Sun:
23:01-23:29
Key box
Yes

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Ford Kuga
30/05/2025

Pros: Nothing

Cons: Poorly maintained car, the Agents complete lack of customer care, lack of following their own conditions, fabricating ‘new damage’ and charging my credit card a ridiculous sum for a minor surface mark (which was there until they rubber their hand across dusty paintwork) without advising of the charge as their own conditions say they should. In hindsight the bonnet marks were charged seem to be a theme with Record (see web reviews)!!
South Africa
Fiat 500X
23/05/2025

Pros: Ease of pickup and helpful staff

Cons: Condition of the vehicle
United Kingdom
Volvo XC40
15/04/2025

Pros: Really easy to check in and pick up the car. Drop off much the same

Cons: Wasn't clear how to get out of the airport but worked it out eventually
Canada
Fiat 500
18/09/2024

Pros: Excellent

Cons: Hidden cost of insurance.
United Kingdom
Alfa Romeo Tonale
04/08/2024

Pros: Quick pick up. Easy to find the car

Cons: Had to sign a condition form at the desk before I got to the car in the multi story. Car had a crack in the wing but I had paid to waver the excess so wasn't an issue. Car broke down on day 2 with a flat battery. There was another car, same model, same company broken down with the same issue in our car park. Breakdown service was useless. We were lucky to find a knowledgeable local to help us out.
United Kingdom
Fiat 500X
15/06/2024

Pros: They gave me the right car as I wanted to visit Barcelona
United Kingdom
Fiat 500X
09/05/2024

Pros: Everything was easily explained and smooth to find the car.

Cons: The drawback would be time waited to pick up the car.
United Kingdom
Fiat 500X
05/05/2024

Pros: Easy drop off.

Cons: When trying to ring during our car rental they hang up the phone.
United Kingdom
Citroen C3 Aircross
22/04/2024

Pros: Very professional and fast

Cons: The car didn’t have water in the tank to clean the windows
United Kingdom
Fiat 500X
18/04/2024

Pros: Quick service. Agents were very good, friendly, and helpful

Cons: The damage on the car.
United Kingdom
Fiat 500X
29/10/2023

Pros: Seemed like nice people.

Cons: Arrived T1 BCN to be told car we ordered not at that terminal. We could either transfer to T2 by bus or pay E80 (instead of 150) for an upgrade. Went o T2 to join back of long queue. Whole process took well over an hour.
United Kingdom
Opel Corsa
15/09/2023

Pros: Quick and efficient staff at pick up and return. Good quality car. Easy transactions.

Cons: All good.
United Kingdom
Opel Corsa
08/09/2023

Pros: Pleasant staff, quick service
United Kingdom
Opel Corsa
27/08/2023

Pros: The staff were very helpful and efficient

Cons: Nothing - fully recommend!
Belgium
Fiat 500X
20/08/2023

Pros: In general the service was fast

Cons: The first agent was not pleasant. The second agent at the check in was kind and polite so were those agents in the lot. However the support service was really bad. They ne er return our first calll. They did not find a logical solution for the problem,,
United Kingdom
Citroen C3 Aircross
03/06/2023

Pros: Receptionist very friendly, explained everything comprehensively, perfect English ( my Spanish is terrible)
United Kingdom
Fiat 500
30/05/2023

Pros: Customer service

Cons: that the full insurance wasn't quoted upfront
United Kingdom
Opel Corsa
05/01/2023

Pros: Professionalism
United Kingdom
Opel Corsa
23/10/2022

Pros: exchanged car

Cons: see above
United Kingdom
Opel Corsa
06/09/2022

Cons: Unexpected Charges at the desk amounting to more than the rent
United Kingdom
Citroen C3 Aircross
14/08/2022

Pros: Good car, friendly staff

Cons: Very slow pick up due to three younger lads took ages to finish picking up their hire car. We waited over an hour!!
United Kingdom
Opel Corsa
13/06/2022

Cons: I didnt have my pin for my credit card so i had to use my debit card and then they informed me i would have to purchase their insurance which i already had with discover cars.
United Kingdom
Opel Corsa
30/05/2022

Pros: On site at airport

Cons: Slightly hard to find as so many companies but that is our issue for not reading the signs properly.
United Kingdom
Citroen C3 Aircross
04/01/2022

Pros: team members were great very helpful Really liked the car and it's features

Cons: 1) car was greatly in need of an exterior washing 2) no owners manual provided. Made for tough 'day one'
United Kingdom
Opel Corsa
28/09/2021

Pros: Car was very good

Cons: Little bit of a wait to get the car
United Kingdom
Fiat 500X
20/09/2021

Pros: Car as described. Clear instructions and guidance given by staff. Car great to drive and no problems.

Cons: A bit tricky finding the rental area, however that is an airport challenge not a fault of RecordGo. Waited quite a while to pick up. Only 2 staff to manage a reasonable sized queue. They were clearly going as fast as they could do maybe more staff needed for busy periods.
United Kingdom
Opel Corsa
30/08/2021

Cons: Yes excellent service
United Kingdom
Opel Corsa
20/07/2021

Pros: Fast , simple

Cons: No complaints
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Barcelona Airport (BCN), Barcelona, Spain

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Driver's country of residence is United States of America (USA) and age is 30-65

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Tue:
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Mon:
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Tue:
07:00-21:59
Wed:
07:00-21:59
Thu:
07:00-21:59
Fri:
07:00-21:59
Sat:
07:00-21:59
Sun:
07:00-21:59
Firefly
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Average 7.1 / 114 reviews
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Working hours
Mon:
08:00-23:59
Tue:
08:00-23:59
Wed:
08:00-23:59
Thu:
08:00-23:59
Fri:
08:00-23:59
Sat:
08:00-23:59
Sun:
08:00-23:59
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Below average 6.9 / 768 reviews
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Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
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Sun:
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Click&Rent
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Below average 6.9 / 139 reviews
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Pla de l'Estany 1, 08820 El Prat de Llobregat Hotel Barcelona Aeropuerto
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Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Keddy
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Below average 6.9 / 85 reviews
+34911505000 / +34911505000 / +34913434503 / +34935292730
Aeropuerto El Prat, Terminal 1, 08820, Barcelona
£23 - £35
Working hours
Mon:
07:00-23:59
Tue:
07:00-23:59
Wed:
07:00-23:59
Thu:
07:00-23:59
Fri:
07:00-23:59
Sat:
07:00-23:59
Sun:
07:00-23:59
Surprice
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Below average 6.8 / 6 reviews
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£31 - £85
Working hours
Mon:
09:00-23:00
Tue:
09:00-23:00
Wed:
09:00-23:00
Thu:
09:00-23:00
Fri:
09:00-23:00
Sat:
09:00-23:00
Sun:
09:00-23:00
  1. Car Hire
  2. Spain
  3. Barcelona
  4. Barcelona Airport
  5. Record-go
 
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