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Carwiz at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and easy.
Pros: I like how friendly and professional the staff were and the lovely car we got.
Cons: It did take 40 min for us to be collected from the airport to be taken to the office when we landed, but now I know where the office is I would probably walk there next time as it isn’t that far from the airport.
Cons: The airport transfer bus was a joke. Took 45 minutes for the bus to arrive after the call to them only to realise the office was a 5 minute walk away. The bus was old and dirty, driver did nothing to help with bags or put seats forward to access rear seats. Even when I called to say I had arrived and needed the bus the person from carwiz told me the wrong place to wait. It was all a bit of a farce.
Pros: Carwiz was excellent, when we get there everything was done quickly
Cons: Nothing about carwiz . But about desvoverycars , very disappointed, on the booking was clearly written agent with your name will be waiting you in airport. Nobody was there , we lost 1,5 hour for no reason until someone from info desk, showed us phone in airport to call for free to Polish number:(
Pros: Can’t say I like anything to be honest.I ended up even with crack handle on the suitcase.
Cons: First thing advertised at the airport which is not as I had to wait for collection to be picked by van.I booked the economy car to fit 2 large suitcases and I got Toyota Yaris where I could fit only 1 big suitcase in.Carwiz representative very arrogant and unhelpful was trying to push suitcases in almost cracking the plastic one.I had to tell him to stop.Left me there with a child and elderly woman and just left.Avoid at all cost.Car sounded very old.Can’t believe had only 11900 on it.
Pros: Team was friendly and helpfull Answer all questions and give some tips for future. Definitely worth to come back to them again.
Cons: They don't have office inside airport so you need to wait few minutes for van outside terminal but maybe this is the reasons why price is so good.
Pros: Good customer service
Pros: Dropbox for keys
Cons: Nice car but before I took it there was damage to the back…… luckily I took photos before I left because when I returned the car they tried to say that I had made the damage!!!!! So look 👀 out take photos before you leave 😉
Pros: Friendly crew
Pros: Absolutely everything. Especially they not forcing you to get any extra insurances or anything like that. Simply they give you your options and then respect your decision. Very good English communication if needed.
Pros: everything was smooth and easy. No pushy selling of additional insurances etc. Very nice, polite and professional agents. cars are new and clean.
Cons: My confirmation said that someone will be waiting form me with my name on the airport. However, I had to call the office and then they have picked me up. It was not a problem at all, but it was confusing. I think it should have say on the confirmation to ring the number upon arrival so you would know what to expect.
Pros: Meet and greet and located at the airport
Cons: Nothing, it is a great service
Pros: Quick dropping off.
Cons: Long picking up.
Pros: Representative was accommodating
Cons: Pickup and drop off off-site from Airport, 800m. We're packed in a car with another couple for the pickup. Not sure that's how meet and greet service at airport should work.