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Europcar at O.R. Tambo International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Their cars are mostly new, white and very clean, I enjoyed my ride so much, There was an issue with my funds when I arrived which was resolved effectively by reception team with phone calls and I got the car as soon as the funds were transferred, I was reassured all the time till everything was sorted.
Pros: Excellent
Cons: Nothing
Pros: The professionalism is on point and the service take into consideration international clients
Cons: That I haven't used them sooner.
Pros: The manager was effective and authoritative, she sorted the problems out quickly when raised with her.
Cons: Desk staff were not as helpful or pro-active as I’d expect, took 2hrs to get a car. No child seat was available on arrival despite having reserved one. The car battery was dead and wouldn’t start the day after picking it up.
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