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Avance at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The staff could not have been more helpful. My flight was delayed and the agent had to stay much later but did not seem to mind at all.
Pros: Helpful and pleasant staff
Cons: Car was a mess, and has been out of production for at least 6 years.
Pros: Quick, efficient and friendly service.
Cons: The agent didn't note the damage of the car (fairly significant) on the form he gave to us - but we took our own photos. When we handed the car back, a different agent looked at the damage on the car and thought we'd done it. We had to explain that the other agent (and we) took photos.
Pros: car was ready and waiting.service very good.
Cons: condition of car poor lots of rattles.front bumper had been pushed back so that it kept coming away from wing every time you hit a bump.had to put tape on to try and stop it happening.very annoying.
Pros: The people in the office were nice
Cons: The car was terrible. The person I dropped the car off to was patronising. The paperwork from avance said i should not repair anything with the car, however when i got a puncture i was told i should fix it myself. It was expensive.
Pros: Easy and helpful