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WheeGo at Hamburg Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The vehicle was clean
Cons: They tried to deceive me into buying a full protection service, which I realized during the signing process (I had purchased full protection from Discovery Cars). I had to go through a lot of trouble to return the service. Then, when they took payment for the increased deposit amount, they asked me to make a repayment instead of paying the difference between the initial payment and the full protection service. When I requested the difference due to insufficient credit limit, they said they would
Pros: Staff were friendly
Cons: Cars were not full of fuel, had expired TUV and roadworthy certificate and we had to return to the airport for multiple swaps.
Pros: The staff were helpful in locating a nine seater, as booked, at a rival company.
Cons: No car. Booking cancelled. No notification.
Pros: Everything except the mandatory additional insurance that I did not want nor need but was forced to take out in order to pick up the car
Cons: Significant hidden payment in form of additional mandatory insurance
Pros: Nothing
Cons: It was a very bad service and they finds ways to charge you extra. I wouldn’t recommend it to anyone
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Canada, United Kingdom, USA, EU countries. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Credit card must be valid after rental period for at least 60 days.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.