Viaggiare at Pescara Airport

Pros: Efficiency of check in

Cons: The car was in poor condition

Pros: Nothing

Cons: They scam everyone with the validity of credit card and extra mandatory insurance. This is a shame and I hope we will get anything back from you

Pros: Friendly, efficient.

Cons: Nothing

Pros: Quite a new car and the price

Cons: See all anove

Pros: Fast and clear.

Pros: Lovely polite and helpful people

Pros: Daniela was very kind and very helpful

Cons: Clean car service was good overall

Cons: No windshield liquid in the car

Pros: Quick service. They check the car there and then so there's no hidden charges!

Cons: Slightly on the costly side but it was the school holidays so it's expected!

Cons: They have provided other car than I booked; it was presented as an upgrade and when I requested the booked car they said they do not have it.

Pros: Fast speed of pickup

Cons: lack of access to electronic non revolut credit card or Revolut phyzical credit cards for a deposit

Pros: Viaggiare is not reailable company. They charged me for damages that was previously on car. I proved it and they told me that they will reimburse me (so far not). Now I am struggling with reimbursement.

Cons: Be aware of fact that they could try to charge for damages you did not do. Therefore make movies, pictures for your safety!

Pros: Vlotte afhandeling

Pros: The staff was pleasant and the car was nice.

Cons: The pick up was very long , over 1.5hrs with only 4 people in front of us , the delay caused is missing on the ability to shop o dine out as shops closed after 8 and restaurant were all full.

Pros: Rien hélas, je suis très souvent dans votre région c’est dommage mais je ne réserverai plus chez vous !

Cons: Idem qu’à la question 1!

Pros: Quick to get the car with online pre-check-in

Pros: Drop-op speed very speed

Cons: Waiting time too long to pick-up the car (1hour), car located at the end of a old parking space, cleaning not finished when arriving.

Cons: No one was waiting in the pick area in the car park. Poor signage. I had to return twice to the airport office, Once as no one was in the pick up zone, and second time there was damage on the car not noted on the report you have to sign in the office.

Cons: It was difficult to find the car among so many others in the car park especially in darkness.

Cons: Problem with starting the car, and couldn't find the button to open the petrol cap

Pros: Was easy and didn’t try to sell an extra insurance

Pros: Car was clean

Cons: Office wasn’t open when we arrived had to wait over an hour to be served/ car was heavily damaged / tyre blew out on road and we were charged over £600 for recovery and tyre / with no help from either companies

Pros: Quick drop off and help by questions

Cons: Perhaps a little more intrduction of the car and its functions...

Pros: Alles vlot zonder discussie zoals beschreven op kontrakt

Cons: Bij even opbellen een zeer kort antwoord

Pros: Hassle free easy pick up from terminal and quick drop off

Pros: They lack basic customer service skills

Cons: The car was damaged with a rear light missing

Pros: Good ,efficient service by agent

Cons: Nil

Pros: no paperwork - all online

Cons: car was not full with fuel and so was asked to return with same amount which is very difficult

Pros: Personnel très agréable, une dame parlant un peu francais

Pros: friendly staff, fast check in and check out

Cons: he car has very bad odour, think should be cleaned properly inside more regularly

Pros: Fulfilled all our needs. The entire process was effortless.

Cons: There wasn’t snow chains and was concerned on snowy roads.

Pros: Il rappresentante a Pescara è stato molto gentile. Procedura ritiro un po’ macchinosa a causa della lunga registrazione dati e metodo di accettazione pagamento. Auto pulita e modello come da prenotazione. Nel complesso buon autonoleggio

Pros: Excellent service and easy access

Pros: Nothing, arrived only to be told the car was given away because my flight was an hour delayed.

Cons: Everything, arrived only to be told the car was given away because my flight was an hour delayed.

Pros: Very freindly

Pros: They rent me the car at the time.

Cons: Lack of English communication by phone.

Cons: Didn't like the fact that they give you a harshly written printout insisting that the car is returned in the same state of cleanliness in which it was picked up otherwise you will be charged between 25 and 100 euros. It was very ambiguous as to how clean the car needed to be in order to avoid this charge . I do not wish to spend the last day of my holiday worrying about having to clean the car inside and out. Other rental companies never mention a charge like this.

Pros: Great customer support, very responsive

Cons: NA

Cons: Problemen ivm met borg

Pros: Cheapest of ridiculously priced car hire at Pescara airport

Cons: Only one person at check-in to deal with each person who had already provided all details and booked the car. Delay in pick-up. Details of car rental contract not sent through by Viaggiare by email, had to be chased next day. So no ability to check what damage already recorded to car at time of pick up. No one at the return car park to check the car at the time we stated we would return it. Arrived 20 mins later..He Only spoke Italian so communication difficulties to ensure all was OK.

Pros: Fast, adaptable

Pros: Quick, simple

Pros: The kindness of the desk clerk in trying to get to a solution for the problem. Eventually, the upgrade that was provided was in impeccable condition and served our trip very well.

Cons: The ridiculous policy to not keep a -confirmed- car rental agreement active, even when the flight has not landed yet. Clearly upper management has never done the desk job themselves and have not dealt with a customer directly.

Cons: Damage to car that wasn't marked on the sheets given. Late pick up charge 40 euros more than stated on paperwork

Pros: Slick service

Cons: Nothing

Pros: They were very nice to me.

Cons: It made me feel happy about renting a car.

Cons: no englilsh at the counter

Pros: Nothing.

Cons: Everything, absolute rip-off merchants with unfriendly staff trying to extract money.

Cons: This company have tried to charge me for damage to the car we did not cause. Originally asking for Euro 30 in cash when we refused now charging us Eur 60. This is a scam and I found the whole experience very troubling. My wife and I are honest people and hire cars regularly at Pescara for over 20 years. I will never use this company again

Pros: Nowy samochod.

Cons: Pospieszanie ze czeka nastepny klient. Naliczenie full insurance, wydano brudny samochod a pozniej naliczaja za sprzatanie,

Cons: Didn’t speak english, long time spent of drop a car, waitning for child seat - it wasn’t prepare

Pros: Easy access at airport

Cons: System to slow at pick up and cost

Pros: Nice people

Cons: Dropped the key in tha box as no one was at the desk. After a few hours I received an invoice for damaging a weel, a little scratch that I cannot say if it was done before I picked up the car.

Pros: Very little

Cons: It took 1.5 hours to process three clients

Pros: Nothing,

Cons: Nothing

Pros: Nothing lack of any ervice

Cons: Iintravel to Pescara every few months and would never use this company

Cons: Auto poskytnuto za jiných podmínek, než při sjednané rezervaci po internetu. Cena na místě výrazně dražší. Dlouhá domluva a předání auta. Po týdnu stále čekáme na odblokování depozitu za půjčení auta ve výši 250 €. Bylo nám sděleno, že peníze se vrátí max. do 3 dnů. Stále čekáme. Celková nespokojenost.