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USAVE in Auckland (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: they tried to not honor the contract already paid for
Pros: Not much.. Really
Cons: Confirmation with details of insurance and rental agreement, the rental company should have full disclosure to avoid the conflict it may cause.
Cons: Very unhelpful. Only responsed like a robot. Absolutely not adaptive to this difficult time.
Pros: Friendly staff. Free shuttle to the airport.
Pros: Cost & vehicle type
Cons: Age of vehicle & general condition
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: MasterCard, Visa, American Express, Debit cards.
Cash is not accepted.
An administration charge of 2.5 % will apply for payments made by credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
Service outside of business hours is available by request and for an additional charge. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
The grace period will be honored only during business hours.
In order to have service out of hours, the renter must provide the following information: credit card, Driver's License details, Phone number, email address.
Pick-up & Drop-off
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