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Thrifty at Kona International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: we had to wait over an hour in the hot parking lot for them to bring us a car. The mini Van was not very clean.
Pros: The fast shuttle service
Cons: The gas wasn't full when we picked it up and baby spider's in the car we spent lots of time getting rid off the baby spider's when we could have been enjoying our vacation
Pros: The car was in good shape and performed well
Cons: It took very long to pick up the car.
Pros: Convenience and quality.
Pros: Pick up the car take too long, waiting on line 2 hours to get the car
Cons: Less time to get the car.
Pros: the car was clean and worked great
Cons: it took way too long to process upon taking the car
Cons: Long lines to talk to agent then spent longer time waiting for the car which never arrived. So "upgraded" us to a car no one else wanted with terrible gas mileage. We reserved an economy car for a reason. I happy with this loud low riding car that was not practical for our use at all, but no other choice without having to wait even longer.
Pros: Quick in and out, friendly staff.
Cons: The car's oil light was on the whole trip.
Pros: Will never use thrifty again.
Cons: Terrible customer service.