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Thrifty at Honolulu Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Check in online and go directly to my rental.
Pros: Even though I took the time to preregister a loading my license and credit card, and received text meetings that I could select my car and go straight to the car, I had to wait in a Thrifty line at Honolulu airport for almost 2 hours only to find out there was another 2-3 hour wait as they were turning cars one at a time. Had an appointment so cancelled my reservation and got a car immediately at another rental agency. The most inefficient and frustrating rental car experience ever. Horrible.
Cons: Not enough cars, not enough staff, very broken process- alot of upset customers after a long flight- expecting people to wait 5 hours is completely absurd.
Pros: nothing
Cons: waited 1 and half hours for a car that thrifty didn't have but assigned to us. Didn't know until asked garage manager why the wait, he said he had no idea when the type of car assigned to us would come in - had to settle for smaller car and also take an uber because we couldn't all fit in the smaller car - totally unacceptable
Cons: 1 hour waiting Just to check in
Pros: They were very accommodating to us after our 6 hour delay at the previous airport.
Cons: No one answers the phone.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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