Honolulu Airport (HNL), Honolulu, USA - Hawaii
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Dollar at Honolulu Airport

300 Rodgers Boulevard
8664342226
Pick-up instructions
Please follow the signs to car rental shuttle bus, which will take you to the rental office.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
05:30-23:59
Tue:
05:30-23:59
Wed:
05:30-23:59
Thu:
05:30-23:59
Fri:
05:30-23:59
Sat:
05:30-23:59
Sun:
05:30-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Buick Encore
10/23/26

Pros: Very new car in good condition

Cons: Discover.com and Dollar need to get their act together. I am filing a claim with Discover to recover and extra $93 that Dollar collected from me before releasing the car. The same thing happened in Lihue.
United States of America (USA)
Nissan Rogue
10/1/26

Pros: Convenient airport pick up. No need to catch a shuttle.

Cons: The pick up wait time was excessively long due to only 2 agents at the counter. They took over 30 minutes to resolve 1 customer's issue, and only brought a 3rd agent after we were in line for over an hour. They were really bad.
United States of America (USA)
Buick Encore
9/18/26

Pros: Clean car. Once an agent was finally available, the process was quick and easy.

Cons: Long line to see the counter agent and another long line to be assigned a car in the garage.
United States of America (USA)
Buick Encore
9/15/26

Cons: Long wait to pick up.
United States of America (USA)
Buick Encore
8/23/26

Cons: The car was clean except for inside of windshield and side view mirrors.
Italy
KIA K4
8/6/26

Pros: Speed return

Cons: We could not give back the car latte, even if we had received it 3 hours later. In the end for less than 2 hours we actually paio one whole day and could not keep the car later.
Belgium
Kia K5
5/31/26

Pros: Only the guy a the begining for the check in, really good

Cons: No information ( mail or anything) for my money . I paid for all insurance so i don't know why my money does not come back . I still waiting a email from dollar . One time with Dollar , Last time with Dollar . Was better with others companies of renting
United States of America (USA)
Hyundai Accent
2/22/26

Cons: Pick up speed, giving us a crappy version of a car we didn't pay for.
United States of America (USA)
Chevrolet Spark
7/11/25

Pros: Everyone was so nice
France
Nissan Rogue
6/5/25

Cons: 1h d attente pour récupérer la voiture...
United States of America (USA)
Honda CR-V
6/3/25

Pros: Desk agent was efficient and pleasant, garage agent made great recommendations about which car would be best.
United States of America (USA)
Volkswagen Jetta
5/20/25

Pros: price

Cons: could see out dirty rear window had to claen
United States of America (USA)
Nissan Rogue
5/12/25

Pros: Key fob was under the rug in the car.

Cons: The person in the garage was not very helpful. Made us feel like we were "bothering" him.
United States of America (USA)
Mazda 3
5/5/25

Pros: Free upgrade was nice

Cons: Long wait to check in and to pick up car
United States of America (USA)
Chevrolet Spark
4/10/25

Pros: It was inexpensive, and convenient. I was upgraded at no cost d/t availability, and the car was clean & comfortable.

Cons: My one issue, which is minor, is that the side mirrors had water spots/mineral deposits on them which I couldn't clean off, and made it difficult to see, especially at night.
United States of America (USA)
Mazda 3
2/15/25

Pros: Great

Cons: 5 seat car was to small
United States of America (USA)
Ford Mustang Cabrio
1/24/25

Pros: Nothing

Cons: Didn't have the promisted car Agent lied about gas deal Car was dirty Overcharged by $75 for gas Carplay was hard to operate Small carplay screen
United States of America (USA)
Ford Focus
1/12/25

Pros: I had a great rate for a single day rental and the car was nice and new.

Cons: The signage to Dollar from the central rental car deck was difficult to follow. There are doors for each agency at the airport. And the one that said Dollar said "exit only." So we wandered around looking for the entrance. The signs we followed took us down an escalator to the garage where all the cars are. Where we were told by an agent to head back up the escalator and look for the signs for Budget Car rental b/c they are together. Once we looked for Budget signs, then we found Dollar.
United States of America (USA)
Mazda 3
1/5/25

Pros: Hard to find

Cons: Hard to find
United States of America (USA)
Chevrolet Spark
11/18/24

Pros: How they exchanged my vehicles.

Cons: The first car. The breaks were no good, then I got an exchange. 2nd car was infested with roaches 🪳, finally they exchanged it again. I will not rent again.
United States of America (USA)
Ford Focus
10/10/24

Pros: Being able to check in online and go straight to the car after landing
United States of America (USA)
Honda Civic
8/26/24

Cons: Long lines and wait time at pick up. Car was mildly clean
Canada
Volkswagen Jetta
7/1/24

Cons: First car they were gonna give us was a piece of junk. Dirty and all banged up. They changed it for slightly better one.
Poland
Honda Civic
5/7/24

Pros: The agent probably Janna was very professional. Everything was fast and she even found time to show us most interesting placec in the Island.
Australia
Mazda CX-5
3/9/24

Cons: Customer service - initial service gave the impression my booking was an inconvenience to her say
Australia
Honda Civic
7/4/23

Pros: Price and return

Cons: Waiting in line for two and one half hours to pick up the car
Australia
Honda Civic
4/28/23

Pros: I appreciated that my booking had flexibility to be amended

Cons: The car could have been cleaner. The mirrors were all dirty and there were several marks on the outside of the car. Returning the car was difficult to find...perhaps more instructions in a confirmation email could help. And drop off instructions were not clear...I didn't know I could just drop the car off with the keys in engine and walk away without checking in with anyone.
Australia
Hyundai Accent
4/28/23

Pros: The first car air conditioning not working so return the car the other car I got had a quarter of fuel in it I return it with more fuel but got charged for it

Cons: Smelt like cigarettes
Israel
Nissan Rogue
4/14/23

Pros: Fair pricing for add-on insurances

Cons: I was mislead by the agent regarding where gas stations were located outside the airport forcing me to return a car 1/2 full and causing a high refueling fee.
Australia
Honda Civic
12/9/22

Pros: Ease of dropping off the car

Cons: There were three girls attending over 100 people - great service by the girls but lacking staff
Canada
Mazda 3
5/13/22

Pros: Terrible customer service

Cons: N/A
Canada
Jeep Wrangler
4/20/22

Pros: Quick and efficient.
United States of America (USA)
Chevrolet Spark
4/7/22

Cons: Didn't receive service as promised, had to adjust all of our plans.
United States of America (USA)
Mazda 3
4/2/22

Pros: I did eventually did get a car

Cons: Waited in 2 lines for over 3 hours without any explanation. I was also misled on the cost of gas to fill up the car by Dollar which shouldn't be almost $100 extra for a half tank.
Canada
Nissan Rogue
3/25/22

Pros: Quick, easy and friendly

Cons: The car had little bit of garbage under seats.
Canada
Chevrolet Spark
11/26/21

Pros: I never picked up my car because I never received a confirmation call and have not been emailed nor have I been reimbursed even partially.
United States of America (USA)
Honda Civic
7/27/21

Pros: the service was provided by hertz

Cons: final prices different from quotes
Australia
Chevrolet Spark
11/11/19

Pros: Upgraded out vehicle, helpful staff

Cons: Unclear about the insurance cover
Show more

Honolulu Airport (HNL), Honolulu, USA - Hawaii

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Unlimited mileage, Loss Damage Waiver (with zero deductible), Supplemental Liability Insurance (SLI), Airport surcharge, Vehicle registration fee, Free modifications, State Tax, Customer Facility Charge (CFC), Surcharges.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy

At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
Rental period
The maximum rental period per agreement is 62 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
05:30 - 23:59
Tue:  
05:30 - 23:59
Wed:  
05:30 - 23:59
Thu:  
05:30 - 23:59
Fri:  
05:30 - 23:59
Sat:  
05:30 - 23:59
Sun:  
05:30 - 23:59

Top Suppliers at Honolulu Airport

Alamo
Alamo
Excellent 9.4 / 41 reviews
+18449130736
300 Rodgers Blvd, Honolulu, HI 96819
$46 - $236
Working hours
Mon:
05:00-23:00
Tue:
05:00-23:00
Wed:
05:00-23:00
Thu:
05:00-23:00
Fri:
05:00-23:00
Sat:
05:00-23:00
Sun:
05:00-23:00
Enterprise
Enterprise
Excellent 9.2 / 24 reviews
+18449130737
3255 Aolele St, Honolulu, HI 96819
$52 - $238
Working hours
Mon:
05:00-23:00
Tue:
05:00-23:00
Wed:
05:00-23:00
Thu:
05:00-23:00
Fri:
05:00-23:00
Sat:
05:00-23:00
Sun:
05:00-23:00
SIXT
SIXT
Very Good 8.8 / 19 reviews
+18887498227
300 Rodgers Blvd
$42 - $122
Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
06:00-23:00
National
National
Good 8.2 / 6 reviews
+18088346350 / +18449130738
300 Rodgers Blvd, Honolulu, HI 96819
$54 - $242
Working hours
Mon:
05:00-23:00
Tue:
05:00-23:00
Wed:
05:00-23:00
Thu:
05:00-23:00
Fri:
05:00-23:00
Sat:
05:00-23:00
Sun:
05:00-23:00
Payless
Payless
Good 8.2 / 5 reviews
8082100060
300 Rogers Blvd
Working hours
Mon:
00:00-01:0005:00-23:59
Tue:
00:00-01:0005:00-23:59
Wed:
00:00-01:0005:00-23:59
Thu:
00:00-01:0005:00-23:59
Fri:
00:00-01:0005:00-23:59
Sat:
00:00-01:0005:00-23:59
Sun:
00:00-01:0005:00-23:59
Advantage
Advantage
Good 8.0 / 1 review
8007775500
300 Rodgers Blvd.
Working hours
Mon:
06:00-23:30
Tue:
06:00-23:30
Wed:
06:00-23:30
Thu:
06:00-23:30
Fri:
06:00-23:30
Sat:
06:00-23:30
Sun:
06:00-23:30
Thrifty
Thrifty
Average 7.9 / 61 reviews
+18772830898
300 Rodgers Blvd, Honolulu, HI 96819, United States
Working hours
Mon:
05:30-23:59
Tue:
05:30-23:59
Wed:
05:30-23:59
Thu:
05:30-23:59
Fri:
05:30-23:59
Sat:
05:30-23:59
Sun:
05:30-23:59
Avis
Avis
Average 7.8 / 8 reviews
+18082100000
300 Rodgers Boulevard
$50 - $81
Working hours
Mon:
05:00-01:00
Tue:
05:00-01:00
Wed:
05:00-01:00
Thu:
05:00-01:00
Fri:
05:00-01:00
Sat:
05:00-01:00
Sun:
05:00-01:00
Hertz
Hertz
Average 7.7 / 9 reviews
+18088377100
300 Rodgers Blvd, Honolulu, HI 96819, United States
Working hours
Mon:
05:30-23:59
Tue:
05:30-23:59
Wed:
05:30-23:59
Thu:
05:30-23:59
Fri:
05:30-23:59
Sat:
05:30-23:59
Sun:
05:30-23:59
Budget
Budget
Average 7.5 / 6 reviews
+18082100050
300 Rodgers Boulevard
$48 - $647
Working hours
Mon:
05:00-01:00
Tue:
05:00-01:00
Wed:
05:00-01:00
Thu:
05:00-01:00
Fri:
05:00-01:00
Sat:
05:00-01:00
Sun:
05:00-01:00
yesaway
yesaway
Below Average 7.2 / 76 reviews
+18084379924 / +18088921688 / +18007811023
3049 Ualena St, suite 301, Honolulu HI 96819
Working hours
Mon:
09:00-17:00
Tue:
09:00-17:00
Wed:
09:00-17:00
Thu:
09:00-17:00
Fri:
09:00-17:00
Sat:
09:00-17:00
Sun:
09:00-17:00
  1. Car Rental
  2. Hawaii
  3. Honolulu
  4. Honolulu Airport
  5. Dollar
 
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