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Surprice at Bratislava Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Communication was top notch from the beginning. Professional and courteous. Aron and Palo were amazing. Would highly recommend this company.
Pros: Sebastian was great, very polite and quick at both pick up and drop off.
Pros: The customer service representative Dominik was so accommodating when we returned the car to Bratislava. We had an very early flight the next day and had to be at the airport at 4am. Dominik was prepared to meet us outside of regular business hours to return the car. He was prepared to meet us at midnight if we wanted. Outstanding service and we thank Dominik.
Pros: The car was nice and in good condition.
Cons: The pick-up guy had us waiting at the airport 17' even thought he had our flight information from beforehand, the car that we had agreed on from the online booking was for a Manual Transmission car, however the dealer told us that they "upgraded" for free with an automatic transmission car. Even though i had a short experience with AT car in the past, it was not what i wanted, but they told us that due to holidays shortages this was their only left option......
Pros: Professional
Cons: It was all good.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
A digital driver's license will not be accepted — you must bring your physical driving license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 31.03) Winter tires are included in price.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Winter tires are recommended during the winter season but are not mandatory. Snow chains are allowed in icy/snowy conditions.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.