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SIXT in Melbourne (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They didn’t have the vehicle i booked. I had to settle on another vehicle
Pros: Car was clean and works
Cons: Difficult, everything was a struggle, didn’t understand us or what was happening. Also wasn’t in correct stop to pick up
Pros: Good car, very quick drop off.
Cons: The pick-up in Melbourne costed quite some time. It was busy and to less staff.
Pros: Friendly & clear instructions.
Cons: No cash. Card only for rental fees & deposit.
Pros: all good
Cons: no probs
Pros: Service from agent was helpful and car was good.
Cons: That the car was not ready to be collected when we arrived at the previously notified time. Also, petrol tank not full.
Pros: Multiple locations including airport
Cons: Didn't get the car booked for, instead ended up with an inferior alternative. No GPS although booked for one.
Pros: Quick and efficient.
Cons: Car provided was a considerably cheaper model (MG) than the one I had booked (Mitsubishi ASX). USB outlets had been removed thus unable to charge mobile phones. Crumbs from pastry in centre consul at pick up.
Pros: Easy and reasonable staff. No hard pressure to upsale carbor insurance coverage.
Cons: Would have liked a teceipt for toll charges at car drop off. But maybe not possible. Maybe a usb charge point in car.
Pros: The car provided was fairly new with less than 4,000km mileage when I took it.
Cons: I specifically asked for a hybrid car but was provided only a fully fuel-powered one.
Cons: car was dirty on pickup - requested the car be cleaned which was done.
Cons: there were several charges not highlighted at collection nor return. the charges came via email few days after car return.
Pros: Very friendly and helpful staff.
Pros: Provided me an upgrade.
Cons: I wished that somewhere in the booking website, Sixt informs about 2 insurance types. Notifies that we are selecting 3rd party insurance and not from Sixt!! Notifies about the distinct difference during booking.
Pros: They went above and beyond
Cons: The car was not terribly clean on the exterior, so hard to tell what you as damage and what was grime.
Cons: Lack of signage looking for the car rental place
Pros: New car, friendly service.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, JCB, Visa Debit Card, MasterCard debit card, American Express Debit card.
When using the following payment method(s): debit card, the Security Deposit amount will double.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 30 days.
When using MasterCard, Visa, a 1.10 % surcharge on the total cost of extra equipment and services will apply. When using Diners, a 3.29 % surcharge on the total cost of extra equipment and services will apply.
When using American Express, JCB, a 3.00 % surcharge on the total cost of extra equipment and services will apply.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to cross country borders.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off