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NextCar at Baltimore/Washington International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing
Cons: My flight was cancelled and I was put on the next flight which was at 930am. I was informed by an agent that my rental would be good for 24 hours. When I called the next morning to make sure everything was okay with my rental the agent said he saw no notes from the previous ageny and what the agent told me was incorrect. He said my rental was inactive. You stole my money and I was lied to. Unless a refund is given for the misinformation, I will be disputing this with my bank. The convo was recor
Pros: Friendly and helpful people
Pros: great service
Pros: This experience was horrible!
Pros: I gave a lower rate because it was just one agent. She was very professional, training someone, moving from one computer to another while making sure she adhere to the policy of the company. She was exceptionally outstanding. She deserves a raise. Even due it took a long time to get me, I understand that she was working as fast as she could to serve us.
Cons: Communication between Discover Cars and NextCar.
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