Baltimore/Washington International Airport (BWI), Baltimore, USA - Maryland
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

NextCar at Baltimore/Washington International Airport

7440 New Ridge Rd, Hanover, MD 21076
001 4 104 611 500
Pick-up instructions
Take the airport shuttle bus to the consolidated car rental facility. Please call 1-410-691-0040 for assistance.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
06:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Corolla
8/19/26

Pros: All was good

Cons: no issues
United States of America (USA)
Nissan Versa
8/8/26

Pros: Ease

Cons: Possible difference in gas options
United States of America (USA)
Hyundai Accent
8/7/26

Pros: The only good thing about NextCar is the customer service I received at the counter. They were awesome!

Cons: Your customer service using the phone SUCKED.!! NO ONE ANSWERED THE DAMN PHONE. I WILL NEVER USE YOUR SERVICE AGAIN!!
United States of America (USA)
Hyundai Accent
7/19/26

Pros: Short line and the agent was very friendly, but did not verbally inform me of the extra $120 charge for adding my husband on as a driver

Cons: The hidden extra $120 charge for adding my husband onto the car
United States of America (USA)
Nissan Versa
6/29/26

Pros: easy to pick up and return

Cons: had to return early and could not get a refund on my used days
United States of America (USA)
Nissan Versa
6/18/26

Pros: Friendly agent. Car immediately. text notices.

Cons: Nothing
United States of America (USA)
Hyundai Accent
6/11/26

Pros: I'm not sure, I am still trying to get a mistaken charge refunded.

Cons: Hidden fees. Having to buy damage waiver on pick up and it not being clear that they do not accept 3rd party. It was a very expensive addition. It doubled my price.
United States of America (USA)
Toyota Corolla
6/7/26

Pros: Nice efficient people when I picked up the car Helpful

Cons: No info given about the car. Would like to know about gas cap. Plugging in the phone. Etc
United States of America (USA)
Nissan Versa
6/2/26

Pros: Everything was great

Cons: Wasn't anything I didn't like
United States of America (USA)
Nissan Versa
4/26/26

Pros: Honest . Best experience ever at Baltimore Washington International, with any rental.

Cons: Not enough agents to checkout...only two people in line...took longer than normal. Prices still higher than other airports
United States of America (USA)
Hyundai Accent
4/20/26

Pros: Communicate thoughout

Cons: Not enough agent
United States of America (USA)
Toyota Corolla
3/31/26

Cons: The car i reserved was not made available to me. I was 1 hr late and I notified the agent so the car should have been available. Agent uphold me! I dont think that was fair.
United States of America (USA)
Hyundai Accent
3/29/26

Pros: Most everything

Cons: Picking up the car from the bwi lot was challenging, had to ask a few random people in the lot to locate the car
United States of America (USA)
Nissan Versa
8/28/25

Cons: Called and received absolutely no help from local manager at BWI.
United States of America (USA)
Toyota RAV4
7/27/25

Pros: We had an excellent experience. Would use again.
United States of America (USA)
Toyota RAV4
7/13/25

Pros: Car was fine, just big enough for what we needed.

Cons: Unexpected charges at pickup.
United States of America (USA)
Toyota RAV4
6/11/25

Pros: Friendly, fast service. Quick problem solving

Cons: nothing
United States of America (USA)
Nissan Versa
5/12/25

Pros: Nothing

Cons: My flight was cancelled and I was put on the next flight which was at 930am. I was informed by an agent that my rental would be good for 24 hours. When I called the next morning to make sure everything was okay with my rental the agent said he saw no notes from the previous ageny and what the agent told me was incorrect. He said my rental was inactive. You stole my money and I was lied to. Unless a refund is given for the misinformation, I will be disputing this with my bank. The convo was recor
United States of America (USA)
Nissan Versa
3/27/25

Pros: Friendly and helpful people
United States of America (USA)
Nissan Versa
6/18/24

Pros: great service
United States of America (USA)
Hyundai Santa Fe
8/31/22

Pros: This experience was horrible!
United States of America (USA)
Hyundai Santa Fe
8/13/22

Pros: I gave a lower rate because it was just one agent. She was very professional, training someone, moving from one computer to another while making sure she adhere to the policy of the company. She was exceptionally outstanding. She deserves a raise. Even due it took a long time to get me, I understand that she was working as fast as she could to serve us.

Cons: Communication between Discover Cars and NextCar.
United States of America (USA)
Nissan Versa
6/22/22

Pros: Ease of delivery and return
United States of America (USA)
Hyundai Accent
2/28/22

Pros: I rent from BWI Airport on a monthly basis and this was by far the worst experience I’ve ever had with renting a car which by the way I had to cancel I would not rent again nor would I recommend anyone else to. Also the older woman at the desk was very loud and nasty will not do business here.
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Baltimore/Washington International Airport (BWI), Baltimore, USA - Maryland

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Driver's country of residence is United States of America (USA) and age is 30-65

Top Suppliers at Baltimore/Washington International Airport

SIXT
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Hertz
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Tue:
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Fri:
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Alamo
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Good 8.2 / 1 review
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7434 NEW RIDGE RD,
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Working hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
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National
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Good 8.2
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DKK 475 - DKK 1,464
Working hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
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Sun:
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Enterprise
Enterprise
Good 8.1 / 1 review
8338560899
7426 NEW RIDGE RD
DKK 472 - DKK 1,686
Working hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
00:00-23:59
Sun:
00:00-23:59
Budget
Budget
Good 8.0 / 4 reviews
+14106912913
7426 New Ridge Rd, Hanover, MD 21076
DKK 403 - DKK 636
Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
06:00-23:00
Avis
Avis
Average 7.9 / 4 reviews
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Baltimore-Washington Intl Apo
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Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
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Dollar
Dollar
Average 7.6 / 17 reviews
8664342226
7410 New Ridge Rd
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
Thrifty
Thrifty
Below Average 7.0 / 10 reviews
+18772830898
Baltimore/Washington International Thurgood Marshall Airport, 7410 New Ridge Rd, Hanover, MD 21076, United States
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
  1. Car Rental
  2. Maryland
  3. Baltimore
  4. Baltimore/Washington International Airport
  5. NextCar
 
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