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Locauto at Genova Airport
Via Pionieri e Aviatori d'Italia 44, 16154 Genova
0039 0106 143 056 /0039 3755 572 313
Pick-up instructions
Leaving the terminal, you have to wait for the free shuttle that runs very frequently and stops right in front of the terminal. Within a few minutes, the shuttle reaches the rent-a-car area located in Via Palagio degli Spini snc. Here, you will have to cross the parking, following the signs Locauto Rent, and get to the office which is located in the vicinity of the parking . Serge Mathas and his staff will be happy to serve you at best.
Drop-off instructions
To return the vehicle, follow the signs "Rent-a-car" or "Autonoleggi" and then follow the Locauto Rent signs.
Business hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:08:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
EB
Lithuania
Volkswagen T-Cross
9/22/23
Pros: They explain everything and marked all damages
Cons: Everything was good
ML
Canada
Volkswagen Touran
5/17/23
Cons: Not the vehicle that we were supposed to have (supposed to have a large van and instead, we had a small station wagon) And the representant was picky at the car return because of a tire warning until he realize that we had the full assurance. Very bad service.
SH
United States of America (USA)
Renault Clio
10/17/21
Pros: Fast and efficient and friendly service
Cons: I thought they provided excellent service
MM
Italy
Fiat Panda
8/26/21
Pros: Per un'ora di ritardo mi hanno fatto pagare un giorno in più,dopo aver pagato 850€ potevano risparmiarselo
EC
United Kingdom
Fiat Panda
3/15/19
Pros: The car was brand new
Cons: We waited for ages because they were no cara available at the time of pick up. They offered me a van (I asked for a small panda)!
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The above prices are only approximate and were last updated at 1:16 PM on 12/12/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00 - € 3600.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, State Tax.
Rate excludes
The following surcharges may apply: Accident Administration fee, Vehicle Overdue Admin Fee, Winterization fee.
Mileage policy
For rentals of 1–27 days, mileage is unlimited.
For rentals of 28 days or more, mileage is limited to 117 km per day.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
For rentals of 28 days or more, mileage is limited to 117 km per day.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card, booking voucher, address of the insurer, photocard driving license.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card, booking voucher, address of the insurer, photocard driving license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The deposit amount is 0.01 EUR.
The deposit amount is 0.01 EUR.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Payments and deposits with the following payment method(s): Debit cards are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Intermediate, Fullsize.
The following credit cards issued on the main driver's name are accepted: American Express, Union Pay, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Payments and deposits with the following payment method(s): Debit cards are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Intermediate, Fullsize.
The following credit cards issued on the main driver's name are accepted: American Express, Union Pay, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Norway, Switzerland, United Kingdom, European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Crossing country borders is allowed to the following countries: Norway, Switzerland, United Kingdom, European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Snow chains.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Details are available from the rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Details are available from the rental company's reservation office.
Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 60 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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