Abu Dhabi International Airport (AUH), Abu Dhabi, United Arab Emirates
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Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at Abu Dhabi Airport

Abu Dhabi International Airport, Skypark Plaza, Abu Dhabi
00971 26 261 441
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Saudi Arabia
Chevrolet Spark
2/10/24

Pros: everything

Cons: everything

Qatar
Nissan Kicks
4/30/23

Pros: Staff at the desk were extremely helpful and very efficient. The car was immaculate and relatively new.

Cons: Keddy didn’t have a desk at the airport. Didn’t know I had to go to Europcar desk and that Keddy were a third party group. Also, despite paying for full coverage, in the event of an accident you would have to pay for the excess/damage and apply for it being reimbursed through Keddy. However, I may have missed all this in the terms and conditions.

Costa Rica
Chevrolet Spark
4/15/23

Pros: Worst service ever

Cons: I was told at the counter that I had to provide an international driver’s licence. I have never heard of that before and I hace been to 65 countries around the world. Also I had different driverse licenses from different countries and they wont accept them unless they have the same number as my passport

United Kingdom
VW Passat
2/27/19

Pros: Dear Unfortunately, I have booked the car and you charged me reservation fees but the company refused to give me the car because my UK driving license is not the same as my nationality. However, this condition is not stated in the booking terms and I have already used my UK driving license for renting in different countries. Therefore, I request you to refund my reservation fees in full from the company. Best wishes, Rashed

Cons: Dear Unfortunately, I have booked the car and you charged me reservation fees but the company refused to give me the car because my UK driving license is not the same as my nationality. However, this condition is not stated in the booking terms and I have already used my UK driving license for renting in different countries. Therefore, I request you to refund my reservation fees in full from the company. Best wishes, Rashed

Australia
Mitsubishi Pajero
8/9/18

Pros: Very good in general

United Kingdom
Mitsubishi Pajero
4/12/18

Pros: Europcar ran the hire. Very efficient

Australia
Mitsubishi Pajero
1/23/18

Pros: Everything else was great. The guys at the desk were helpful.

Cons: Pickup took a little bit longer than expected. with 2 kids I was waiting around 45 mins. It would have been better if we were allowed to send all the documents by email/photo before hand to make the process faster.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 310.00), Airport surcharge, Third Party Liability, Road tax, Vehicle registration fee, Environmental charge, VAT (value added tax), Free modifications.
Mileage policy
In Abu Dhabi mileage is limited up to 250 km per day, with a maximum of 5000 *km* per rental. For each additional km an additional charge of 0.30-2.00 AED per km will apply.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Renters from the following country(ies): Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA, Hong Kong must provide the following documents: valid driver license in order to collect the car.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English, Arabic. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The credit card must be valid for the following period from the start of the rental: 1 Year.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: Oman.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
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Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
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Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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Tue:00:01-23:59
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AddCar
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Tue:00:00-23:59
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Tue:00:00-23:59
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Tue:00:01-23:59
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Tue:00:00-23:59
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Thu:00:00-23:59
Fri:00:00-23:59
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
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