Abu Dhabi International Airport (AUH), Abu Dhabi, United Arab Emirates
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
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  • 30 - 65
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  • 80+

Hertz at Abu Dhabi Airport

ABU DHABI AIRPORT
00971 25 998 939
Pick-up instructions
Car rental area are located in Terminal A. Please follow the signs to car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Turkey
Toyota Corolla Cross
March 9, 2024

Pros: Why was money withdrawn from my account?

Cons: Why was money withdrawn from my account?

Netherlands
Toyota Fortuner
March 4, 2024

Pros: Good service, agent gave a clear explanation of the traffic policies

Cons: During return of car the agent abused us of smoking in the car, I don’t smoke at all. Smell of cigarettes was already in the car when Prime cling the car up. Please don’t abuse the customers.

Netherlands
Toyota Corolla Cross
March 1, 2024

Pros: Long queue to get the car, 2 hours waiting ?!!! The they said your car is gone 😱 the petrol is 3/4 and they said full you should make it full 😱

Cons: Very slow, no commitment !!!

Hungary
Toyota Fortuner
February 11, 2024

Pros: They're really kind and helpfull .

Kuwait
Toyota Corolla Cross
January 29, 2024

Pros: they are not friendly and last time i book with them

Bahrain
Honda CR-V
January 15, 2024

Pros: Very efficient.

Cons: Nothing ....

Sweden
Toyota Corolla Cross
January 8, 2024

Cons: It was hard to find i sharjah and hertz closes too early. We didn’t know how to ask for help but the helpdesk inside helped us and it went okey.

Kuwait
Toyota Corolla Cross
January 2, 2024

Pros: السيارة التي تم اختيارها سفن

United Kingdom
Toyota Corolla Cross
December 31, 2023

Pros: Drop off was smooth and efficent and there is nothing more I can say positively about herts

Cons: Hertz staff on pick up were very ineffective and we lost 2 hours of our time waiting to pick up car. Car was extremely stinky, can't drive more then 120 even though speed limit is 140kmh. Overall worst rental experience I had in my life. R Never again with hertz

Saudi Arabia
Toyota Corolla Cross
December 28, 2023

Pros: Nothing

Cons: No costumer care and support

United Kingdom
Toyota Corolla Cross
December 10, 2023

Pros: Goodwill gesture (free tank of fuel) for the negative experience when collecting the car.

Cons: Hertz website said rental desks still at old airport terminal, so got a taxi from my hotel to there, only to find that the desk is now closed. Had to get another taxi to the new terminal. A company like Hertz should have accurate information on its website.

Egypt
Toyota Corolla Cross
December 4, 2023

Pros: Office location

Cons: 1- Insurance deposit high amounts 2- flexibility with customers

United States of America (USA)
Toyota Land Cruiser
December 1, 2023

Pros: Nothing

Cons: Could not help me

Kuwait
Toyota Yaris
November 26, 2023

Pros: Car was dirty

Qatar
Toyota Corolla Cross
November 25, 2023

Pros: It was Horrible experience

Cons: I arrived at midnight and the agent told me there is no cars at all, and there is waiting list, he said you have to wait but they dont know how long !!! I asked why you accepted reservation of all those people in the waiting list if you dont have cars, they said we dont know ask the company!! My hotel was so far and i had no options but waiting Then after 3 hours they gave me small car category with the price i paid for the higher category

Saudi Arabia
Toyota Yaris
November 6, 2023

Pros: السيارات جديدة ونظيفة - مبلغ التأمين

Cons: التأخير بما يقارب ساعة ونصف لأستلام السيارة واللي حاجز واللي مو حاجز ياخذ دور بالسرى مثل المدرسة 🥴😡

Bahrain
Toyota Corolla Cross
November 2, 2023

Pros: Worst service ever, after I returned the car and they confirmed in the report everything is ok. They sent me updated report online tilling that i have minor damage and until now they didn’t released the deposit.

Cons: I will never use their services again

Hungary
Kia Picanto
November 2, 2023

Pros: They are like a horror.

Cons: Total inflexibility, no empathy. In Abu Dhabi, the clerk named Mohammed is extremely condescending and rude. I had to go to the DOLLAR rental company, they solved the problem right away. At HERTZ, they lied and sent me away.

Greece
Toyota Yaris
October 31, 2023

Pros: unnaceptable delay and service on arrival!!!! rude staff and not helping!!! they didnt have the car to take it so we had to ait until they had a car!! this happened to all customers having bookings with Hertz!! never again! i would accept only a reimbursement for the frustration having to samll kids sleeing on the floor after a 5 hour flight!!

Maldives
Toyota Yaris
October 27, 2023

Pros: Good cars!!!

Israel
Toyota Corolla Cross
October 19, 2023

Cons: I arrived at time bu they didn't have a car , I waiting at about 2 hours for taking any car!

France
Toyota Yaris
October 18, 2023

Pros: Nothing

Cons: Fully unreal situation to pick up the car:only one employee working and systems slow, it took me five hours to be able to pick up the car with only 7 people in line. Never again hertz.

Norway
Toyota Corolla Cross
October 17, 2023

Pros: Fast service

Turkey
Toyota Yaris
October 16, 2023

Pros: Nothing.

Cons: Everything.

Israel
Toyota Corolla Cross
October 14, 2023

Cons: When i go to take the car at the time that i reserve i need to wait two hours because they dont have cars

United Kingdom
Toyota Corolla
October 14, 2023

Cons: Big mess to pick up tbe car. Long queue. 15 min to fill the file once the agent started to take care of me!

Israel
Toyota Corolla Cross
October 13, 2023

Pros: לא אהבתי את השירות. קיבלתי את הרכב אחרי המתנה של כמה שעות!!!

United Kingdom
Toyota Yaris
September 29, 2023

Pros: efficient service

Saudi Arabia
Toyota Corolla
September 25, 2023

Pros: Very bad service.. I could not get the car and the reason is.. the company did not receive a reservation confirmation from you. This is what the Egyptian manager of Hartz told me. So I asked for another car from them and paid them another amount of money. I hope you will return the amount or I will file a complain

Albania
Toyota Corolla
September 21, 2023

Pros: Nothing

Cons: Nothing

Slovakia
Toyota Corolla
September 17, 2023

Pros: My credit card limit was not enghout for deposit and I was not able rent car. That's logically mean I not used service it should be refund my money.

Cons: My credit card limit was not enghout for deposit and I was not able rent car. That's logically mean I not used service it should be refund my money.

United Kingdom
Kia Picanto
September 17, 2023

Cons: It took 90+ mins to pick the car up. There were only 4 customers in the queue ahead of me in the queue and 2 agents so that’s almost 40 minutes per person. Dreadful.

United Kingdom
Toyota Corolla Cross
September 4, 2023

Pros: I would never hire a car from this company again

Cons: We have to wait one hour for the car as the driver went for his lunch and laird and the time was 2am in the morning

United States of America (USA)
Toyota Fortuner
August 30, 2023

Pros: I had clean car. It didn’t smell like cigarettes or any other foul odors.

Cons: Not kuch

Italy
Toyota Corolla Cross
August 29, 2023

Pros: Pessimi, poco professionali. Si approfittano dello straniero per addebitare costi non chiari (prima danni all’auto poi multe presunte prese senza un dettaglio chiaro ad esempio dell’orario delle segnalazioni). Alla larga.

Kuwait
Toyota Camry
August 21, 2023

Pros: I didn't like anything

Cons: Bad service and taking people's money unlawfully under the pretext that we do not accept electronic credit cards

Israel
Toyota Fortuner
August 20, 2023

Pros: There was a tear in the back seat when I took a car, they didn't mark it on the page and the receptionist didn't treat us, didn't answer, really shame, we didn't have anyone to talk to and we were late for the flight.

Israel
Toyota Corolla
August 19, 2023

Pros: the car was like i order, clean, full gaz.

Cons: it took more the 3 hours to pick the car. the agency have one computer and one person who right you in.

Kuwait
Toyota Camry
August 5, 2023

Pros: Did not get the car

Cons: We were refused the car

Israel
Toyota Fortuner
August 3, 2023

Pros: THE STAFF WAS VERY NICE/ THEY GAVE US AN UPGRADE.

Cons: WE SPENT A LOT OF TIME ON PICKINIG THE CAR BECAUSE OF LONG CUES.

Saudi Arabia
Toyota Corolla Cross
August 1, 2023

Cons: The car doesn’t have a rear camera, I took a very long time more than a 45 minute to receive the car the process and procedure for getting the car took very long for each person after I drop the card and return back to my country I received a call from the company asking me what is the time and date that I drove the car although the car being handed over to a person from the same company and assigned paper from their site accompany wasn’t sure about the time and date for taking the car..!

Kuwait
Toyota Fortuner
July 27, 2023

Pros: Our car wasnt ready and we had to wait 3 hours waiting for the car. We had two infants with us. And Hertz wasnt able to come up with a quick solution. Though we were offered an upgrade later on but 3 hours of waiting time isnt worth any upgrade

Cons: Non efficient, poor planning

Israel
Toyota RAV4
July 26, 2023

Cons: Long wait at Hertz counter and they informed us that they have no cars.

Saudi Arabia
Toyota Camry
July 26, 2023

Pros: No supportive

Cons: Nothing

Bahrain
Toyota Corolla
July 17, 2023

Pros: Good condition clean car

Cons: Nothing to complain

Israel
Toyota Corolla Cross
July 13, 2023

Pros: fast and easy.

Cons: Had to use the same credit card I ordered with. Why?

Bahrain
Toyota Fortuner
July 6, 2023

Pros: It was hard, i didnt be able to contact anyone in live chat, only by email, i am waiting your condition to retern my money into my debit car i used for renting the car bcz they didnt give me the car and no other solution, i pay by debit and they didnt give me the car bcz i dont have credot card!?!?! I asked to give them any amount by cash as insurance, they refuse, i have a canser and i was with my brother special needs any it was a nightmare that night for me.

Cons: Bcz.i paid by debit card, and when i didnt have credit card they didnt give me any solution , it was a nightmare with my brother with special needs and we have children with us, i offered them any amount to pay by cash as insurance and my debit card by they refuse, i hate them soo much, and i will not be happy until reterning the money with your policy

Israel
Toyota Yaris
May 27, 2023

Pros: Great service

Cons: Ol good

Kuwait
Toyota Camry Hybrid
May 23, 2023

Pros: Easy and smooth car delivery and drop off

Cons: Nothing

Israel
Toyota Corolla
May 22, 2023

Pros: Lo único que estuvo maso fue la radio que era medio viejona

Israel
Toyota Camry
April 12, 2023

Pros: Returning the car took a minute

Cons: Picking up the car took 30 minuts

Israel
Toyota Corolla
March 24, 2023

Pros: הם היו מקצועיים וזריזים, אחד העובדים היה איתנו בקשר במהלך הנסיעה ושלח לנו הוראות הגעה מדוייקות להחזרת הרכב, זה עזר לנו להגיע במהירות ובדיוק למקום. תודה

Slovakia
Toyota Yaris
March 6, 2023

Pros: Nothing

Cons: Nothing

Israel
Toyota Yaris
February 9, 2023

Cons: I picked up the car in Abu Dhabi Airport. The Hertz representative handed me over the parking ticket and said that I should use it tocexit the parking lot.. When I tried to exit the parking, it turned out that the ticket is not paid and I had to pay over 60 AED to be able to exit the parking. And this is for a car that I just picked up from Hertz and was parking there for a time period that I have no awareness or control of. This is full responsibility of Hertz. Customers should not pay for park

Israel
Toyota Corolla
February 8, 2023

Cons: Phone charger and bluetooth didn't work

Israel
Toyota Camry
February 1, 2023

Pros: Very nice and helpful staff

Cons: It was not intuitive to find the car return area.

Romania
Toyota Yaris
January 26, 2023

Pros: Price vs quality

Israel
Toyota Camry Hybrid
January 26, 2023

Pros: Car was new and well handled

Cons: Line at the pick up

Romania
Toyota Camry
January 19, 2023

Cons: the person at the desk

Israel
Toyota Camry Hybrid
January 5, 2023

Pros: I didn’t get the car!!!

Cons: No thing, t

Saudi Arabia
Toyota Camry Hybrid
December 8, 2022

Cons: They are so picky, and my car received one hour late

Israel
Toyota Corolla
December 1, 2022

Pros: quesitnable

Cons: no support .

Israel
Toyota Camry Hybrid
November 5, 2022

Pros: We ordered a car through you at the Abu Dhabi airport at the Hertz agency. When we arrived at the dealership, it turned out that there were no vehicles at the dealership. Other customers who arrived also did not have vehicles.

Cons: We had to look for a car at another agency. We wasted 3 hours at the airport. Until we found another vehicle

United Kingdom
Honda CR-V
November 2, 2022

Pros: Im waiting 6 week for return my deposit and still nothing contact ist really poor

Israel
Honda CR-V
November 2, 2022

Cons: Car receiving time is long

Israel
Toyota Camry
October 29, 2022

Cons: Amazing service

Israel
Toyota Camry
October 23, 2022

Cons: Doesn’t make sense to get a car without USB connectivity

Israel
Honda CR-V
September 26, 2022

Pros: Clean and low millage car

Cons: Long time for pickup the car (almost 1 hour) and not completing their commitment for car instruments delivery.

Kuwait
Honda CR-V
September 15, 2022

Pros: Every thing , price is decent , I was given a choice of the same category but differ t car , I was late for my car pickup and they didn’t mind it even told me there was a grace period of 2 hours in car return

Cons: It took me a while to pick up my car there is too much paper work for the employees and the system is slow , they need more responsive systems to cut down the waiting time , it takes them with every customer 20-30 mins because of the lag in the system , but the employees them selfs were professional, efficient and polite

Israel
Honda CR-V
August 23, 2022

Pros: very bad you dont know what services is

Netherlands
Honda HRV
March 3, 2022

Pros: Staff & service Car cleanliness

Most Popular Car Rental Deals

Abu Dhabi Airport
Mini
Kia Picanto or similar
Kia Picanto
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Hertz
$19.43 / per day
Abu Dhabi Airport
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$21.71 / per day
Abu Dhabi Airport
Intermediate Crossover
Toyota Corolla Cross or similar
Toyota Corolla Cross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$25.72 / per day
Abu Dhabi Airport
Intermediate Crossover
Honda HR-V or similar
Honda HR-V
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$27.13 / per day
Abu Dhabi Airport
Compact
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$27.71 / per day
Abu Dhabi Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$29.71 / per day
Abu Dhabi Airport
Intermediate Crossover
Toyota Corolla Cross or similar
Toyota Corolla Cross
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$32.28 / per day
Abu Dhabi Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$35.43 / per day
Abu Dhabi Airport
Intermediate Elite SUV
Honda CR-V or similar
Honda CR-V
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$45.70 / per day
Abu Dhabi Airport
Standard Crossover
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$47.13 / per day
Abu Dhabi Airport
Full-size SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$59.13 / per day
Abu Dhabi Airport
Premium SUV
Toyota Prado or similar
Toyota Prado
  • 7
  • 4
  • 5
  • A/C
  • Auto.
Hertz
$75.71 / per day
Abu Dhabi Airport
Luxury SUV
Toyota Land Cruiser or similar
Toyota Land Cruiser
  • 7
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$105.41 / per day
The above prices are only approximate and were last updated at 01:31 on 2024-03-27. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 755.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, State Tax.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

All non-UAE residents are required to hold a valid International Driving Permit along with their national driver license, except drivers holding a driver license from the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland, United Kingdom, USA.
Driver licenses from the following country(ies): Greece, Japan, South Korea, Turkey will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, visitors visa.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services

Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at Abu Dhabi Airport

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Working hours
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Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
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Enterprise
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Autostrad Rent A Car
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Dollar
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Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
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AddCar
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Good 7.7 / 72 reviews
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Abu Dhabi Airport, Arrivals Hall
$24 - $1018
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Interrent
Interrent
Good 7.4
Abu Dhabi International Airport
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
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Good 7.2 / 17 reviews
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
National
National
Good 7.2 / 8 reviews
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Sanam Rent A Car Llc L4, Terminal A
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Thrifty
Good 7.1 / 105 reviews
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Level 4, Skypark Plaza, Abu Dhabi
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
GreenMotion
Satisfactory 6.7 / 105 reviews
+971569972866
Yas Island - Al Rahah St - Al Raha Beach - Abu Dhabi, Liwa Canal Building, Shop number 5
$17 - $41
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Legend Rent A Car
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Satisfactory 6.6 / 16 reviews
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$28 - $90
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
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