Windhoek Airport (WDH), Windhoek, Namibia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at Windhoek Airport

Windhoek Hosea Kutako International Airport, Windhoek
00264 62 540 116
Pick-up instructions
Rental desk is located in the car rental center.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-20:00
Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
Fri:06:00-20:00
Sat:06:30-17:30
Sun:06:30-19:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

South Africa
Volkswagen Polo
10/30/24

Pros: Really great team in Windhoek

Cons: nothing

France
Toyota Hilux
10/24/24

Pros: Missing air in the spare tire

United Kingdom
Volkswagen Polo
9/14/24

Pros: Excellent

Cons: Security deposit is very exuberant

Australia
Volkswagen Polo
9/13/24

Pros: Very helpful upon returning the car, made it more convenient for me and assisted me to get where I was staying.

Cons: No comment - I was happy with everything.

Spain
Volkswagen Polo
8/26/24

Pros: Hertz has charged Me in the credit card 813 euros and i dont know why. I have written by WhatsApp but they dont answer me. I want a solution inmediatly

Italy
Toyota Hilux
8/9/24

Pros: They were kind, fast and efficient, the car worked great for the purpose of 4x4, we had 2 extra tyres (thank God we never had flat tyres during the trip), they were available to extend our rental for one extra day by simply calling them on the phone.

Cons: The condition of the car was not perfect. The steering wheel was shaking when driving above 90 km/h and we had to waste 2 hours going in a garage in Windhoek in their place to make wheel balancing, but that didn't solve the problem in the end. Anyway, the car was perfectly usable and we had no trouble driving on gravel roads and on the sand, so the overall performance was good enough for us.

Canada
Toyota Hilux
4/26/24

Pros: Very efficient

Cons: Nothing

Portugal
Toyota Fortuner
4/17/24

Pros: pouco

Cons: aluguei uma viatura toyota fortuner e quando cheguei ao balcao tinha um suzuki vitara que nada tem a haver com o toyota

Angola
Toyota Fortuner
4/12/24

Pros: It was very smooth and the car was in a very good condition.

Cons: It took a while to print the documents. The insurance system was a little complicated in terms of billing and refund.

Singapore
Volkswagen T-Cross
3/31/24

Pros: Professional and friendly.

South Africa
Volkswagen Polo
2/19/24

Pros: Friendly staff

Cons: Very large holding deposit, much larger than is required in other countries.

United Kingdom
Volkswagen T-Cross
12/5/23

Cons: Our only complaint was that the enclosure to the storage area in our Toyota did not have a good seal so when driving on gravel/ dusty roads, our luggage became covered in thick dust.

Switzerland
Toyota Starlet
11/22/23

Pros: The car pick up was super fast and good

Slovenia
Toyota Hilux
5/7/23

Pros: Fast service, new car provided.

Cons: No road map offered, even for a payment.

South Africa
Toyota RAV4
3/27/23

Cons: The not correctly done Invoice

United Kingdom
Toyota RAV 4
3/8/23

Pros: speed of booking out

Canada
Volkswagen T-Cross
3/5/23

Pros: Great, efficient service from everyone we dealt with, picking up and dropping off. The vehicle was extremely clean and in great condition. Would definitely use them again and recommend to friends and family.

Cons: Nothing.

South Africa
Toyota RAV 4
2/19/23

Pros: Very efficient service provider

Cons: Hertz should not be dealing via service providers like DiscoverCars who do not honour their promises to the customer.

United States of America (USA)
Toyota RAV 4
2/15/23

Pros: Employrees and Windhoek airport were top notch!

Canada
Toyota RAV 4
1/31/23

Pros: Very good and efficient service.

Cons: The only issue was that 2 tires were very old and on a trip to Namibia, road are hard on tires. So we had 2 flats in a short time, but only one spare tire... which let us in the middle of the desert without network and one tire we couldn't change. Fortunately we finally got help from people passing by, but the tires should have been verify before letting the car to customers. Lost of time lost to resolve everything... But when we reach Hertz after, we got very good service.

South Africa
Toyota Starlet
1/30/23

Pros: The guy was very helpful and kind

Cons: The car had a terrible smell and also they took more money on my credit card. The Rental fee was supposed to be R3833 but they took

South Africa
Toyota RAV 4
1/29/23

Pros: Efficient

Cons: The deposit hold is still not lifted.

South Africa
Toyota Hilux
12/31/22

Cons: The vehicles steering wheel was shuddering whilst driving and that was not a great experience. Disappointed that they release a car with this type of issue unresolved. Lastly, not much car choice options were offered or on hand to select from. So, doesn’t help to say xx car or similar at booking stage and I know the fine print will cover you for this but not great from an experience and an expectation standpoint.

Italy
Volkswagen T-Cross
12/27/22

Pros: Very recommended : courtesy and happiness of the operators , all the process was extremely fast

Cons: I like it at all

Spain
Volkswagen T-Cross
10/21/22

Pros: Very confused

United Kingdom
Toyota RAV 4
10/18/22

Pros: Insurance policy

United Kingdom
Toyota Hilux
8/30/22

Pros: Nothing

Cons: Nothing

South Africa
Volkswagen T-Cross
7/13/22

Pros: Car was great.

Cons: It was a diesel but the key said unleaded fuel. That could be a problem. Extra moneys were charged without explanation. Now I have to go back to sort out.

Netherlands
Volkswagen T-Cross
6/21/22

Cons: From the first day the drivers' door did not not close well.

South Africa
VW Polo
3/8/22

Pros: Nothing at all. Wouldn’t recommend

Cons: Everything was just poor service

Rwanda
Volkswagen T-Cross
12/12/21

Pros: Horrible services

Cons: Bad service. After returning a car, Hertz deducted 113 EUR without providing any explanation. I asked for invoice but I cannot receiver. Moreover, we returned car few days earlier, and Hertz informed that they should give compensation. After Hertz asked to contact discovercars. Unfortunately, discoverycars appeared useless, not helping at all. As an EU diplomat I am planning to use my diplomatic immunities and contact HQ of Hertz, informing very bad services.

South Africa
Toyota Starlet
9/16/21

Pros: Everything

Cons: Nothing

South Africa
Toyota Corolla
1/7/21

Pros: i appreciated the service i have received from the car rental agent Joe, he went the extra mile for me!

South Africa
Renault Clio
12/28/20

Cons: Hidden costs not indicated, no clear communication on the prices, deposits, insurance

United Kingdom
Toyota Fortuner
11/15/20

Pros: Not a lot

Cons: Staff rude and unhelpful

Spain
Toyota Fortuner
11/7/19

Pros: The car was in perfect confitions, quite new and was a really good car.

Cons: They were a bit tricky when picking up the car and tried to get me pay for everything, additional tyres and screen insurance (even though I already had it with DiscoverCars), and told me that I could pay 350 namibian dollars (NAD) to avoid paying the deposit of 32000 NAD. In the end it was 350 NAD per day, 4000 NAD per 11days... so I felt like cheated.

South Africa
Toyota Corolla
12/19/18

Pros: They sorted a problem out efficiently and without fuss. Staff was friendly and helpful

Cons: The car given to me in the first place should never have been up for rental. passenger seats were slashed, car was dinged all over and it drifted all over the road when driving it. Amazingly it only had 20 000kms on the clock, but it was clearly a very tough 20 000kms as it looked rough...

South Africa
Toyota Corolla
12/12/18

Pros: Very helpful

South Africa
Toyota Corolla
11/30/18

Cons: the fact that my hold for the deposit which should have been removed from my credit card is STILL reflecting as a depost hold. It must please be removed. the car was returned with fuel tank filled and no issues.

South Africa
Toyota Corolla
11/2/18

Pros: Nothing to note.

Cons: 1). Service at rental desk (Windhoek Airport) is slow. 2). Issued me a vehicle that was not ready (Vehicle had to be washed still). 3). Vehicle issued was poor and dangerous - Travel at 120 Km/Hr makes vehicle swerve across the road. 4). Radio in vehicle failed to work. Sounds like arial wire detached from the radio unit.

South Africa
Toyota Corolla
10/27/18

Pros: helpful

Cons: the time to complete all the documents

Israel
Toyota RAV 4
10/2/18

Pros: It was easy to change the car (originally booked VW Kombi 8 for a 4x4 Toyota Hilux).

Cons: Agents were efficients and helpul.

South Africa
Toyota Corolla
9/9/18

Pros: Vehicle condition is ok. Unlimited mileage is good for country drive.

Cons: But car should be cleaned inside

Zambia
Toyota RAV 4
9/8/18

Pros: Car was new and met my expectations.

Cons: Nothing

South Africa
Toyota RAV 4
8/21/18

Pros: Taking the car back was very quick as no queue

Cons: The Queue was very long so we only got the car later than it was booked for.

South Africa
VW Kombi
7/26/18

Pros: Excellent

Cons: I still have not received a final account. eugener@nedbank.co.za

South Africa
Toyota Corolla
6/4/18

Cons: The excessive cost, because of not dropping the car off at the same location as the pick up.

South Africa
Toyota RAV 4
4/11/18

Pros: Fast efficient and friendly.

Cons: High costs of glass & tyre insurance, as well as high cost of Super Waiver. These two items nearly tripled the car rental original costs.

Portugal
Toyota Hilux
4/10/18

Cons: very poor service, people who do not know how to explain things, charge things wrong, sell the wrong product to the consumer

United Kingdom
Toyota RAV 4
4/2/18

Pros: Polite reps. Good car. Clean. Was dusty by drop off but no cleaning charge...so far!!!

Cons: Price

Italy
Toyota RAV 4
1/15/18

Pros: The car

Cons: The “not courteus” woman at The pick up

Denmark
Toyota Fortuner
12/21/17

Pros: Everything went fast during pick-up and drop-off. The car was according to the reservation (or maybe even better). During the trip, I had some special requests and the local staff handled them impeccably. Very happy with how everything went.

Italy
Toyota Hilux
12/12/17

Pros: employers helpfull and kind

Cons: "i cannot give you a car like this" has been the expression of hertz employer, the have to change the car with e new one, not completely clean, 1 hour after the time fixed, and generally instable in driving

South Africa
Toyota Corolla
9/20/17

Cons: My vehicle was not ready for me to pick it up upon arrival.

Hungary
Toyota Fortuner
9/5/17

Pros: It was OK! :-)

Cons: The left-back tyre was a little hole, so every day it had to blow the tyre again

Netherlands
Toyota RAV 4
8/14/17

Pros: Excellent service and a good car

Cons: Nothing

Norway
Toyota RAV 4
8/10/17

Pros: Everything was fine.

Cons: No regrets. Just a comment to this survey: when I clicked 10 - all the "points" went blue, so I am not sure if the vote is right. But anyway, tried to give a 10er to everything. That´s not bad, well done to your staff.

Brazil
Toyota Corolla
7/13/17

Pros: Everything was fine

South Africa
Toyota Fortuner
7/11/17

Pros: Picking up the car was very easy and the staff were super friendly and efficient.

Cons: When I received the car the fuel was not 100% full it was like 97%, which didn't bother me until I had to return the car, the attendee wanted a petrol slip from my last fill (lucky I had it because I wasn't told to get a slip) all they were concerned about was the fact that I had put fuel in at the end of the trip. I could have put in one liter and given them the slip and they would have been happy. which is probably what the person before me did !!! The system needs looking into !!!

Latvia
Toyota Hilux
5/20/17

Pros: The vehicle was as requested

Cons: They would not accept a debit card!!!

Angola
Toyota Fortuner
4/20/17

Pros: The agents were very nice and tried to make the best of a bad situation.

Cons: The car that we reserved wasn't available. The car that they offered was much smaller, which we declined. Then they found a car to match what we reserved and we signed the paperwork, were in the car ready to drive off and they made us get out so they could give it to another person! Then we were given a standard shift single cab truck with the promise that a car would be delivered to us the next day. We were never contacted and had to drive that bulky dented truck all weekend!!!

United States of America (USA)
Toyota Fortuner
3/21/17

Cons: I was overcharged for the rental since the prepayment that I was charged by discovercarhire was not reflected on the invoice.

Mozambique
Toyota Fortuner
11/17/16

Pros: Easy booking and value for the money

Cons: Very bad articulation between Discover car Hire and Hertz

Most Popular Car Rental Deals

Windhoek Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 4
  • 1
  • 5
  • A/C
  • Man.
Hertz
$33.32 per day
The above prices are only approximate and were last updated at 2:12 AM on 12/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 845.00), Theft Protection, Contract fee, Third Party Liability (TPL), Airport surcharge, Tourism levy, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The deposit amount consists of 1450 NAD plus the deductible/excess of 16000–32000 NAD, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Domestic one-way trips are possible for an extra charge from 1200 NAD to 1450 NAD, depending on the selected location.
International one-way rentals are allowed for an additional charge of 6000 NAD. International one-way rentals are only allowed to certain countries: Botswana, South Africa.

crossing country borders is available on previous request at least 48 hours before the pick up date. Crossing country borders is allowed by previous request and for an additional charge of 1600 NAD per rental.
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, South Africa, Eswatini.
In order to travel to the following country(ies):Botswana, Lesotho, Mozambique, South Africa, Eswatini, you must provide at least one of the following documents: passport, valid driver license, proof of home address (e.g. Utility bill).

The Luxury car group(s) may not be used for International One Way, crossing country borders rentals.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied. Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 450 NAD. Delivery/Collection service for distances over 26 km is available for 15 NAD per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 NAD.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 20:00
Tue:  06:00 - 20:00
Wed:  06:00 - 20:00
Thu:  06:00 - 20:00
Fri:  06:00 - 20:00
Sat:  06:30 - 17:30
Sun:  06:30 - 19:30

Top Suppliers at Windhoek Airport

Europcar
Exceptional 9.2 / 80 reviews
+264462543700 / +264464202317
Hosea Kutako International Airport, Windhoek
$42 - $104
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
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