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Hertz at Copenhagen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: At least they helped me get a car.
Pros: Great price, great service, nice car with good fuel efficiency.
Pros: Very quick and helpful. Explained the kind of petrol and how the hybrid worked. Seems obvious - but not all places do this.
Cons: I was picking up the car in a dark garage and didn't notice a scraper on the body. Check in later and outside it was too late. J need to take over the car in daylight.
Pros: Car pick up was straight forward. In part, DiscoverCars had everything sorted out including insurance.
Cons: Car drop was somewhat chaotic. May be it was just timing where whether several people dropping off at the same time and scrambling for parking spots.
Pros: Hertz road side assistance agent (Falck) were excellent in their service in assisstance, promptness, advice and directions.
Cons: Hertz hours of availability was not convenient especially when remote key did not work. Tank was half full at pick up. Hertz representative did not take us through the operation of the car.
Pros: Staff pleasant but unable to fulfil contract
Cons: No car available on arrival and staff unable to say how long. Took over an hour to locate one which was completely different from the one I booked
Pros: I was charged for winter tyres, completely insane and the agent couldn’t explain why I had to pay extra for them.
Pros: Friendly, knowledgeable og really good service
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The following surcharges may apply: Toll pass / E-toll device.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Airplus, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off