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Alamo at Copenhagen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great car, modern, in great shape
Cons: The bus that goes to the car rental place is not that easy to find once you arrive at the airport. Then, the car rental entrance is through inside the parking, which is not adequately signaled, so it is also not that easy to find. Also, in Alamo desk there was only 1 person, so we had to wait around 15 minutes until we were received, and there are no chairs or place to sit in, which was really complicated since we were with a 1-year-old boy.
Cons: Nothing negative to say - service was excellent
Pros: They are nice and you feel good.
Pros: overall it was a great service!!
Pros: Amanda at collection desk was very friendly and helpful. Provision of toll pass at cost.
Cons: I would like them to include on the return map the location of the nearest petrol station
Pros: They helped me cancel the booking without charging any extra
Cons: couldn't give me the car I need 1 day in advance.
Pros: The price
Cons: Same like other car hire's in CPH airport - too far away to pickup the cars and do the registration - the old place was much more user friendly, but again it's Copenhagen Airport so the the need of being user friendly is a word of shame
Cons: Upselling. Overall price compared to the price on the web site.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For local renters mileage is limited to 100 km per day.
Minimum rental age is 25 years for car group Standard, Luxury, Minivan, Premium, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
The following payment methods are accepted: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
For the Luxury, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.