Copenhagen Airport (CPH), Copenhagen, Denmark
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Alamo at Copenhagen Airport

Lufthavnsboulevarden 5, 2770 Kastrup
0045 70 212 350
Pick-up instructions
When arriving, exit the arrivals hall and follow the airport signs for shuttle bus and take the shuttle bus assigned to Car Rental Centre. The shuttle bus stop by Terminal 3 is located at Ellehammersvej 20, just outside Clarion Hotel, the shuttle bus stop by Terminal 2 is located just outside the terminal entrance.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-22:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Spain
Kia Ceed
10/25/24

Pros: Excellent car easy to pick-up and drop-off

Cons: I checked in advance but I had to it again at the desk
Malta
Citroen C3
9/20/24

Pros: efficient

Cons: perhaps they could check the car on return with renter to ensure that it was returned in perfect condition
Slovenia
Citroen C3
9/9/24

Pros: Got a free upgrade from C3 to Audi Q3, had a very smooth ride :-) Staff was super efficient and nice. Reccomend.
United States of America (USA)
Citroen C3
8/12/24

Pros: The staff was fantastic and we got an exceptional upgrade for minimum fee

Cons: nothing, except the exorbitant VAT tax in Denmark, but that is not something that can be avoided.
Greenland
Ford Focus STW
8/7/24

Pros: Quick service.

Cons: Fine service.
Canada
Skoda Octavia
6/3/24

Pros: E-mail notifications were useful.

Cons: The representative changed the car I selected stating the the booth was bigger, but every website says otherwise. We managed anyway. I think they just did not have the car I wanted on site. The direction for return were explained in such a complicated way, whereas it was sufficient to say that the return parking was opposite of the rental center... I fully respect the wealth of experience a representative have in the field, but I did my research and needed a booth of 550-600L not a 450L...
Hungary
Citroen C3
3/14/24

Pros: quick and easy

Cons: Because I did not have a credit card only a debit card, I had to choose between makingvextra insurance or pay a much higher deposit. I was not prepared for that and I ended up paying more than I expected based on the online prices. But next time I will be more prepared.
United Kingdom
Kia Ceed
1/6/24

Cons: We were given a car with summer tires... while it is winter in Denmark. Obviously, it got to snow, and we then could not drive to catch our plane back home. Extra costs: 5000dkk!
France
Kia Ceed
11/4/23

Cons: L’avion un peu de retard, nous avons trouvé personne pour nous livrer la voiture. Ils n’ont même pas pris la peine de nous appeler.
Australia
Citroen C3
10/29/23

Pros: Provided the information asked for by Discover Cars for my claim

Cons: Nil
Slovenia
Volvo V60
8/15/23

Pros: Everything was ok. Very nice car, quick process of picking and dropping.
Greece
Citroen C3
6/20/23

Pros: VERY HELPFUL

Cons: EVERYTHING FINE
United Kingdom
Citroen C3
5/22/23

Pros: Nice well presented car
Estonia
Renault Captur
4/30/23

Pros: Everything was great and at the top level.
Belgium
Citroen C3
4/22/23

Pros: The pick up point and the return point were some distance between the desk and the return to the bus respectively.

Cons: The distance
Norway
Citroen C3
4/11/23

Pros: clean and new car
Chile
VW Polo
5/8/22

Pros: Great car, modern, in great shape

Cons: The bus that goes to the car rental place is not that easy to find once you arrive at the airport. Then, the car rental entrance is through inside the parking, which is not adequately signaled, so it is also not that easy to find. Also, in Alamo desk there was only 1 person, so we had to wait around 15 minutes until we were received, and there are no chairs or place to sit in, which was really complicated since we were with a 1-year-old boy.
United Kingdom
VW Golf
10/25/20

Pros: Excellent

Cons: Nothing negative to say - service was excellent
United Kingdom
Audi A6 Avant
10/21/20

Pros: nothing

Cons: everything
Norway
VW Polo
8/29/20

Pros: They are nice and you feel good.

Cons: Nothing.
Italy
VW Polo
12/28/19

Pros: overall it was a great service!!
United Kingdom
Audi Q2
6/12/19

Pros: Amanda at collection desk was very friendly and helpful. Provision of toll pass at cost.

Cons: I would like them to include on the return map the location of the nearest petrol station
United Arab Emirates
VW Polo
8/2/18

Pros: They helped me cancel the booking without charging any extra

Cons: couldn't give me the car I need 1 day in advance.
Singapore
VW Golf
1/7/18

Pros: The price

Cons: Same like other car hire's in CPH airport - too far away to pickup the cars and do the registration - the old place was much more user friendly, but again it's Copenhagen Airport so the the need of being user friendly is a word of shame
United Kingdom
Ford Mondeo Nav
6/14/17

Cons: Upselling. Overall price compared to the price on the web site.
Show more

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Full-size Van
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The above prices are only approximate and were last updated at 10:39 AM on 12/13/24. Prices may vary based on the booking dates, length of rental, and car class.

Copenhagen Airport (CPH), Copenhagen, Denmark

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 405.00), Theft Protection, Airport surcharge, Third Party Liability (TPL), VAT (value added tax), Free modifications.
Mileage policy
For all customers, except local renters the mileage is unlimited.
For local renters mileage is limited to 100 km per day.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

The following payment methods are accepted: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
For the Luxury, Special car group, a minimum of two credit cards issued on the main driver's name are required.

Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires.
Prices for extras are shown on the booking page.


Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 22:00
Sun:  07:00 - 23:00

Top Suppliers at Copenhagen Airport

Keddy
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Exceptional 9.3 / 209 reviews
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$25 - $135
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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Europcar
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Tue:07:00-23:00
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Thu:07:00-23:00
Fri:07:00-23:00
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Mon:07:00-23:00
Tue:07:00-23:00
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Sat:07:00-22:00
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Budget
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$28 - $117
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-22:00
Sun:07:00-23:00
Avis
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$31 - $116
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
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SIXT
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Very good 8.5 / 69 reviews
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Lufthavnsboulevarden 6, 2770 Kastrup
$76 - $214
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Hertz
Hertz
Very good 8.4 / 47 reviews
+4533179030
Lufthavnsboulevarden 5, 2770 Kastrup
$29 - $100
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Thrifty
Thrifty
Average 7.9 / 5 reviews
+4533179030
Lufthavnsboulevarden 5
$28 - $145
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
  1. Car Rental
  2. Denmark
  3. Copenhagen
  4. Copenhagen Airport
  5. Alamo
 
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