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Alamo at Copenhagen Airport
Lufthavnsboulevarden 5, 2770 Kastrup
0045 70 212 350
Pick-up instructions
When arriving, exit the arrivals hall and follow the airport signs for shuttle bus and take the shuttle bus assigned to Car Rental Centre. The shuttle bus stop by Terminal 3 is located at Ellehammersvej 20, just outside Clarion Hotel, the shuttle bus stop by Terminal 2 is located just outside the terminal entrance.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
PL
Chile
VW Polo
May 8, 2022
Pros: Great car, modern, in great shape
Cons: The bus that goes to the car rental place is not that easy to find once you arrive at the airport. Then, the car rental entrance is through inside the parking, which is not adequately signaled, so it is also not that easy to find. Also, in Alamo desk there was only 1 person, so we had to wait around 15 minutes until we were received, and there are no chairs or place to sit in, which was really complicated since we were with a 1-year-old boy.
MR
United Kingdom
VW Golf
October 25, 2020
Pros: Excellent
Cons: Nothing negative to say - service was excellent
JA
United Kingdom
Audi A6 Avant
October 21, 2020
Pros: nothing
Cons: everything
EM
Norway
VW Polo
August 29, 2020
Pros: They are nice and you feel good.
Cons: Nothing.
MP
Italy
VW Polo
December 28, 2019
Pros: overall it was a great service!!
Most Popular Car Rental Deals
Copenhagen Airport Car Rental
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Minivan
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or similar
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The above prices are only approximate and were last updated at 20:05 on 2023-03-17. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 405.00), Third Party Liability, VAT (value added tax).
Mileage policy
For all customers, except local renters the mileage is unlimited.
For local renters mileage is limited to 100 km per day.
For local renters mileage is limited to 100 km per day.
Driver requirements
Minimum rental age is 19 years.
Minimum rental age is 25 years for car group Standard, Luxury, Minivan, Premium, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Minimum rental age is 25 years for car group Standard, Luxury, Minivan, Premium, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
For the Luxury, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following payment methods are accepted: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
For the Luxury, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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