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![FOX at San Francisco Airport](https://www.discovercars.com/PartnerFiles/943/logo_70x35.png)
FOX at San Francisco Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Good car and ease of dropoff
Cons: Shuttle pick-up hard to find. Shuttle time way to long. Pick-up time took way way way way too long. Missed 2 reservations due to shuttle time and pick up time.
Pros: Friendly, efficient, fast.
Cons: Agent in SFO sold me "daily toll fee" even though I was only in Los Angeles one day out of 7.... I could have done w/o it and just paid for one day via invoice. Not much explanation was given. Also, there was no one in the lot at SFO to explain any of the car functions to me or answer any of my questions. Drop off in LA was challenging - long line of cars parked in parking lot, no one to "receive the car"....
Pros: Efficiency at desk
Cons: Overpayed for upgrade
Pros: Professional staff, quick service. Location was easy to find with address on confirmation e-mail.
Cons: Would have preferred to have known name of rental place was Fox and not DiscoverCars. Reduces confusion when looking for rental pick-up location. No floor mats and back of car had a bit of a "dog" smell, but not terrible.
Pros: I was unable to pick up my car since I did not have my passport. They would not accept my Nexus card as a global ID. Given that a passport is not required to fly when I use my Nexus, I did not bring it. The desk associate did not have the autonomy to support me to a resolution. This was booked through Discover Cars which ended up being a huge hassle. Avoid at all cost!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
An E-Toll is offered in order to avoid violation fees. There is an additional charge of 12.99 USD per day for Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA. In order to pick up the car, international renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, International Driving Permit (IDP), telephone number statement (as proof contact number belongs to driver).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Pick-up & Drop-off
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