San Francisco Airport (SFO), San Francisco, USA - California
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Dollar at San Francisco Airport

780 Mcdonnell Rd
8664342226
Pick-up instructions
The Rental Car Center is located far away from SFO terminals. In order to proceed to there, passengers may use the Air Train Blue Line, since it joints the car rental facilities with SFO terminals.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Ford Focus
12/3/24

Pros: The car

Cons: The fact that I got charged an additional $142 at the counter. I don't feel that my reservation provided any value at all.
Israel
Nissan Rogue
10/22/24

Cons: The lady at the counter was Disaster !!! She FORCED to buy insurence I didn't want/need. I bought all the isurance you offered when I booked the car on line!!!! The wait to get the car was CRAZY!! Almost 2 hour.
United Kingdom
Honda CR-V
10/14/24

Cons: Nightmare at the desk, insufficient staff to deal with customers, over 90 minutes to be dealt with
Canada
Volkswagen Jetta
10/7/24

Pros: Was clear and knowledgeable.

Cons: Deceiving "full coverage" insurance claim on the website I used.
Canada
Mazda CX-5
8/19/24

Pros: The agents (phone and in person) were all very helpful and courteous. Emma especially gave us great service.

Cons: We should be allowed to pay for our tolls online by ourselves to avoid high administrative prices
Israel
Chevrolet Malibu
8/14/24

Cons: it is a bit expansive, other then that it was OK.
United Kingdom
Nissan Rogue
2/19/24

Cons: The pickup process
United States of America (USA)
Chevrolet Spark
11/2/23

Cons: They charged me for insurance that I didn't request
United States of America (USA)
Nissan Rogue
10/15/23

Pros: 4.5hr wait for a car, terrible service, the worst I have ever experienced

Cons: 4.5hr wait for a car, terrible service, the worst I have ever experienced
United States of America (USA)
Nissan Rogue
9/14/23

Pros: Our agent was very helpful.

Cons: The queue for reservations at the airport was very long. My car was not available when we needed it. We had to wait around 90 minutes after standing in the long line. Not enough agents at the desk.
Hungary
Nissan Rogue
9/11/23

Cons: We have to wait an hour to pick up the car.
Netherlands
Nissan Rogue
9/11/23

Pros: They have too many cars and return process was easy

Cons: - We had to queue around 1.5 hours to pick the car - Rental agent tried to trick us to pay toll fee - No email was sent after dropping the car which was scary
Denmark
Nissan Rogue
9/6/23

Pros: Nothing at all! Never again!!

Cons: 2,5 hours getting the car. Smoker car! Poor maintained car, suspension and steering all gone.
Canada
Mazda 3
8/8/23

Cons: Car was not ready at the scheduled pick up time. We had to to wait for 2 hours in the airport with tired children at the end of the day. It was the first time I have turned up to a rental car agency and they had no cars ready. There were many upset people. The agent did her best and polite but the overall service of Dollar was terrible.
Canada
Chevrolet Bolt
8/8/23

Cons: Was given a mid size car when my reservation was for a SUV Gave me an electric car without my approval Costed me twice as much Never again
United States of America (USA)
Chrysler 300
8/2/23

Pros: Nothing, zilch

Cons: they didn't keep my car, agent was rude, customer service guy said that car will be available for 48 hours which agent at counter refused to honor
United States of America (USA)
Nissan Rogue
8/1/23

Cons: They were pathetic
United States of America (USA)
Ford Focus
7/24/23

Pros: the car had a horrible smell ..something like human sweat that was left i cleaned before they rented the unit ..i wanted to go back up and have it changed but the line was too long and i was in a hurry to go to start my road trip i didn't have time to stand in line again which i did for an hour and 15 minutes earlier ! there were only 3 agents and a line about 30 customers long ! i endured 3 days of smelling that odor inside that fucking car that even a can of Febreeze couldn't get rid of !!
Canada
Chevrolet Bolt
7/18/23

Pros: They rob your pocket. Simple as that.
Canada
Mazda 3
5/27/23

Pros: Very bad,

Cons: Waiting for more than two hours to pickup and paying 20/day more.
Ireland
Nissan Rogue
5/21/23

Pros: Quick & helpful
Netherlands
Chrysler Pacifica
5/13/23

Pros: Nice car

Cons: Waited voor 3 hours!!!!
Israel
Ford Focus
4/17/23

Cons: Explanation of toll roads and charging
Turkey
Chevrolet Spark
3/13/23

Cons: After paying the price from the app, when I went to pick up the car, I was initially charged another $190 for misc expenses, then upon talking with them, they have informed me that with the fees reducted, I still had to pay a fee of around 70 dollars for fees. If I knew that the price I paid was NOT enough, I would have selected another website to rent a car as well. Awful experience
Turkey
Nissan Rogue
2/2/23

Pros: It was a brand new car.

Cons: They are forcing you to buy insurance and try to rip the customers off.
United Kingdom
Mazda 3
1/5/23

Pros: Picking the car from the airport was very fast the man at the counter was great very helpful

Cons: Had to exchange the car after ten days because of a fault and had to be without a car overnight because the didn’t have a replacement car cost me $80 for a taxi to my hotel
Portugal
Mazda 3
12/30/22

Pros: Good car and quick counter service. Exchanged the car immediately when I discovered damage on the first car they offered.

Cons: Added an item of service claiming that I "Accepted" this additional service and charging me for it. The staff refused to refund this to me and gave me a partial credit only.
Canada
Chevrolet Spark
9/15/22

Cons: I felt ripped off. It was my first bad experience with your service, but I will not use it again. I found it very wrong that nobody would address the issue even if I called to try to get it fixed as soon as I noticed it. Even if I upgraded my rental at the counter and I am a dollar express member.
Israel
Chrysler Pacifica
8/22/22

Cons: One way fees not included in the voucher
United Arab Emirates
Nissan Rogue
8/17/22

Pros: It took us 1.5hr in dollar queue. Agent was only interested in upselling and making money from us. She tried to give a car at $100 per day extra & provided same size vehicle as Nissan vogue Forced us to buy extra insurance and disregarded discover car insurance. Vehicle had engine issues from 2nd day.

Cons: Overall never again to deal with discover or dollar
Greece
Nissan Rogue
6/16/22

Cons: Too much waiting time to reach the counter and pick the car.
United Kingdom
Mazda 3
3/28/22

Pros: The lady from Dollar tried to upgrade me, charging me an extra $600 without me agreeing. When I asked her if I had agreed to this she accepted that I had not and reversed it. It felt very dishonest.

Cons: The car had a dead battery. It lasted 3 days, after which I had to jump-start it every time I drove it. When I mentioned this as a complaint at the end of the rental, the customer service lady basically accused me of lying as I had not called to complain during the course of my rental, totally ignoring the fact that I simply didn’t have time to wait around for Dollar to come and fix this issue. It was a VERY dissatisfactory experience and I would NEVER use Dollar again.
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The above prices are only approximate and were last updated at 7:08 PM on 12/10/24. Prices may vary based on the booking dates, length of rental, and car class.

San Francisco Airport (SFO), San Francisco, USA - California

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Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Unlimited mileage, Loss Damage Waiver (with zero deductible), Supplemental Liability Insurance (SLI), Airport surcharge, Vehicle registration fee, Free modifications, Customer Facility Charge (CFC), State Tax, Surcharges.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services

Prices for extras are shown on the booking page.


Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
Rental period
The maximum rental period per agreement is 62 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at San Francisco Airport

Alamo
Alamo
Exceptional 9.2 / 103 reviews
+18443708302
780 N McDonnell Rd, San Francisco, CA 94128
$38 - $120
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Enterprise
Enterprise
Exceptional 9.2 / 10 reviews
+18336350431
780 N McDonnell Rd, San Francisco, CA 94128
$40 - $342
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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National
National
Very good 8.6 / 8 reviews
+18443708301
780 N McDonnell Rd, San Francisco, CA 94128
$43 - $144
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
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SIXT
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Very good 8.4 / 22 reviews
+18887498227
San Francisco Int. Airport Rental Car Center 780 N McDonnell Rd 94128 San Francisco
$53 - $122
Working hours
Mon:00:00-01:0006:00-23:59
Tue:00:00-01:0006:00-23:59
Wed:00:00-01:0006:00-23:59
Thu:00:00-01:0006:00-23:59
Fri:00:00-01:0006:00-23:59
Sat:00:00-01:0006:00-23:59
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yesaway
yesaway
Very good 8.1 / 11 reviews
+18007811023
315 Harbor Way rear unit, South San Francisco, CA 94080
Working hours
Mon:10:00-18:00
Tue:10:00-18:00
Wed:10:00-18:00
Thu:10:00-18:00
Fri:10:00-18:00
Sat:10:00-18:00
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Hertz
Hertz
Average 7.7 / 7 reviews
+16506246600
780 N McDonnell Rd, San Francisco, CA 94128, United States
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Budget
Average 7.5 / 3 reviews
+16508770998
San Francisco Intl Airport, 780 McDonnell Rd, San Francisco, CA, 94128, United States
$51 - $162
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Thrifty
Thrifty
Average 7.4 / 70 reviews
+18772830898
780 Mcdonnell Rd
$42 - $108
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Avis
Average 7.3 / 15 reviews
+16508776780
San Francisco Int'l Airport, 780 McDonnell Rd, San Francisco, CA, 94128, United States
$53 - $163
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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FOX
FOX
Below average 6.5 / 145 reviews
+14159172713
435 S Airport Blvd, South San Francisco, CA 94080
$69 - $98
Working hours
Mon:05:00-00:30
Tue:05:00-00:30
Wed:05:00-00:30
Thu:05:00-00:30
Fri:05:00-00:30
Sat:05:00-00:30
Sun:05:00-00:30
Europcar
Europcar
Below average 6 / 78 reviews
+14159172713
435 S Airport Blvd, South San Francisco, CA 94080
$53 - $116
Working hours
Mon:00:00-00:3005:00-23:59
Tue:00:00-00:3005:00-23:59
Wed:00:00-00:3005:00-23:59
Thu:00:00-00:3005:00-23:59
Fri:00:00-00:3005:00-23:59
Sat:00:00-00:3005:00-23:59
Sun:00:00-00:3005:00-23:59
  1. Car Rental
  2. California
  3. San Francisco
  4. San Francisco Airport
  5. Dollar
 
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