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Europcar in Melbourne (Downtown)
89 Franklin St, Melbourne VIC 3000
00610 386 330 000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:09:00-17:00
Holidays (Office closed)
December 25
April 18
April 25
December 25
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
HL
Australia
MG ZS
1/4/24
Pros: A very friendly and professional agent who helped me
Cons: Had to wait for quite a while on a queue to be my turn to talk to the agent, although she was fast. The place was freezing with a/c even on a hot day
MS
New Zealand
Kia Carnival
7/30/23
Pros: Car was nice and modern. It was in a clean condition and drop off was easy.
Cons: Two people serving and too many insurance options that needed explaining to people slowed the whole process down.
RD
Australia
Kia Carnival
7/11/22
Pros: EuropCar were great. DiscoverCars were not.
Cons: EuropCar were great. DiscoverCars were not.
GN
Australia
Hyundai i30
1/12/20
Pros: Easy to drop off
Cons: It took lots of time to pick up the car
Most Popular Car Rental Deals
Downtown
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Standard SUV
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Intermediate Elite
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Full-size Elite
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or similar
$86.99
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Full-size SUV
Ford Everest
or similar
$87.58
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Standard
MG 5
or similar
$97.45
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Premium SUV
Ford Everest
or similar
$97.66
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Compact Elite SUV
Audi Q2
or similar
$114.55
per day
The above prices are only approximate and were last updated at 1:51 PM on 12/12/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3310.00), Third Party Liability (TPL), Vehicle registration fee.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
Mileage policy
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 10000 km.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, then an additional amount of deposit will be held on their credit card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request. It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request. It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
If the customer would like to extend the rental period, he/she should return to the car rental office at the end of the rental period to sign a new agreement.
The contract will be extended with prices updated according to the prices for each period.
The contract will be extended with prices updated according to the prices for each period.
Business hours
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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Top Suppliers in Melbourne (Downtown)
+61134733
Pullman On The Park, 192 Wellington Parade,
$49 - $58
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-14:00
Sun:09:00-14:00
+61386616000
Shop 10, Southern Cross Station, Docklands VIC 3008
$68 - $142
Working hours
Mon:08:00-15:00
Tue:08:00-15:00
Wed:08:00-15:00
Thu:08:00-15:00
Fri:08:00-15:00
Sat:08:00-15:00
Sun:08:00-15:00
+61393295000
324 Queensberry Street, North Melbourne, Vic-3051
$30 - $128
Working hours
Mon:08:00-17:29
Tue:08:00-17:29
Wed:08:00-17:29
Thu:08:00-17:29
Fri:08:00-17:29
Sat:09:00-15:00
Sun:09:00-15:00
+61136139
Shop 3/8 Franklin St
$42 - $110
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-16:00
Sun:08:00-16:00
Budget
0392043910
Shop 2/8 Franklin St
$49 - $109
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-14:00
Sun:08:00-14:00
Hertz
+610396598890
Shop 3/8 Franklin St, Melbourne VIC 3000
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-16:00
Sun:08:00-16:00
+611800474258 / +61755558908
Shop 103, 228 A'Beckett Street, Melbourne, VIC
$40 - $132
Working hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:08:00-14:00
Sun:08:00-14:00
Avis
0392043910
Shop 2/8 Franklin St
$50 - $116
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-14:00
Sun:08:00-14:00
Dollar
+611800501934
8 Franklin St, Melbourne VIC 3000, Australia
$47 - $92
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-16:00
Sun:08:00-16:00
Enterprise
+610390876942
4/60 Little Collins St, Melbourne VIC 3000
$40 - $64
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-13:00
Sun:08:00-13:00
Keddy
+610386330000
89-91 Franklin Street, Melbourne VIC 3000
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:09:00-17:00
Kangaroo Rental
+611300664068 / +61341144207
3 Waterfront Way , Docklands ( Open Air Car Park )
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Firefly
0396598890
Shop 3/8 Franklin St
Working hours
Mon:07:30-17:00
Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
Fri:07:30-17:00
Sat:08:00-16:00
Sun:08:00-16:00
Cheaper Car Rentals
+61393298587
118 Franklin St, Melbourne Vic 3000, Australia
$58 - $75
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-13:00
Sun:09:00-13:00
Routes Car Rental
610386330000
89 Franklin Street, Melbourne, Victoria, 3000,Au
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:09:00-17:00
