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Enterprise in Vienna (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: horrible
Cons: horrible
Pros: One of the worst car rental services I've ever received.
Cons: - They claimed I haven't purchased extended car insurance, when I did - Overpriced - The car that I order is not the car I received - Aggressive salesperson - They tried to sell me overpriced extras which I didn't asked for - I waited for more than a hour to get the car - Even though I picked up the car 1.15 hour later, the return time remained the same.
Pros: eficient
Cons: they ask me for a new insurance in spite I made the insurance at Discove Car company
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU. Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Licences issued in Cameroon, China, Costa Rica, El Salvador, Honduras, Kosovo, Libya, Nepal, Nicaragua, Oman, Sudan, Tanzania, Yemen, Afganistan, Indonesia, Bolivia, Tonga, Solomon Islands, Somalia, Burundi are not accepted.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket. In order to pick up the car, domestic renters must present the following documents: residency permit.
Deductible/excess will be charged per damage.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
During winter season (from 1st November until 15th April) Winter tires are included in price.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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