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Fox Autorent in Vienna (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They were very polite and explained everything very well, even answered questions by email promptly
Pros: Never recommend
Pros: USB port not working so could not charge my mobile plus needed to upgrade gps
Pros: The car rental process itself was seamless, with no major issues. We got a brand new car.
Cons: I was deeply disappointed by the rude behavior of the rental agent from beginning and his decision to forcibly expel us from the store into the cold.
Pros: Office staff is great, service is great. Cool sympathetic guys work in offices.
Cons: It is worth more precisely determining the location of the office in the city of Vienna. The office cannot be reached by car, because It's inside a residential complex. You need to attach a map. We've been looking for this office for half an hour.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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