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Fox Autorent in Vienna (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: During drop off, the service very bad.
Pros: well, it's cheap and easy to leave the car. Nobody there to watch you, they don't care
Cons: Car-damage oriented business. Calling me liar on my face (without being true). Double charging for the alleged damages. Charging for supposed time the car is under repair when I know they are not repairing anything, because I've never got a rental car so trashed in my life.
Pros: Helpful agent on collection
Pros: The drop off was far away from the airport, however their driver dropped us off very quickly, which was great.
Cons: I had to wait for 30 mins outside in the cold and rain when picking up the car, only when I phoned (which was expensive) did they come to open. They made me pay extra fees (€90) for cross border driving but didn’t tell me that I also had to buy a vignette, they did say we would have to pay road fees, but we assumed this was the toll gates, we didn’t understand the purpose of the vignette and was fined €150. They could have explained the different fees and how to purchase them.
Pros: Fox Vienna branch were amazing , great service.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.