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Enterprise at Mackay Airport
Mackay Airport, Boundary Rd East, East Mackay QLD 4740
0061 749 985 799
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 4200 km per rental, Collision Damage Waiver (deductible: ~€ 2050.00), Roadside Assistance (in the country of pick up), Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
Minimum rental age is 30 years for car group Luxury, Premium, Fullsize, SUVs.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Minimum rental age is 30 years for car group Luxury, Premium, Fullsize, SUVs.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
A deposit will be blocked on the customer's credit card until the end of the rental period.
In the event that extra insurance is purchased, the deposit might be reduced or even not be blocked on the customer's credit card.
A deposit will be blocked on the customer's credit card until the end of the rental period.
In the event that extra insurance is purchased, the deposit might be reduced or even not be blocked on the customer's credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g, GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g, GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
Details are available from the car rental company's reservation office.
Details are available from the car rental company's reservation office.
Optional extras and services
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Normal business hours
Service outside normal business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
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Fri:08:00-16:00
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Sun:10:00-17:00
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Sat:07:30-17:30
Sun:10:00-21:30
Firefly
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Tue:07:00-21:30
Wed:07:00-21:30
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