Charlotte/Douglas International Airport (CLT), Charlotte, USA - North Carolina
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Driver's country of residence is United States of America (USA) and age is 30-65
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Easirent at Charlotte/Douglas International Airport

2230 Boyer Street
001 7 048 004 288
Pick-up instructions
When you have arrive at Charlotte-Douglas international airport, please follow the signs to the shuttle pick-up area located outside of baggage claim and proceed to Zone 1. When at Zone 1 await the courtesy Easirent shuttle bus which loops the airport every 20-30 minutes.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Yaris
February 9, 2024

Pros: When we finally helped by an employee they were competent.

Cons: Understaffed.

United States of America (USA)
Nissan Sentra
January 24, 2024

Pros: Never picked up and they charged it to my card

Cons: went in building to cancel and didnt on 2200 boyer rd

United States of America (USA)
Hyundai Santa Fe
November 14, 2023

Pros: once i got someone on the phone they helped me cancel, that was helpful.

Cons: Experience was awful and cost me $150 with no car.

United States of America (USA)
Nissan Altima
November 6, 2023

Pros: This vehicle had chunks out of tires. Left front damage. Questioned at check in and was told that’s all we have. Wasn’t safe to be on road.

United States of America (USA)
Nissan Frontier
October 21, 2023

Pros: Nothing at all

Cons: There were no cars available for rent when we showed up at the agency. They did not answer the phone for airport pick up. Awful experience all around.

United States of America (USA)
Nissan Altima
October 19, 2023

Pros: value

Cons: super slow (~1h to pick up). Shuttle service never answered the phone, never arrived. Cars are vacuumed, but stained.

United States of America (USA)
Nissan Sentra
October 5, 2023

Pros: The car had something hanging down from it underneath. It was in very bad shape.

United States of America (USA)
Buick Encore
September 25, 2023

Pros: The guy driving the shuttle was the only person that didn't disappoint me

Cons: Change oil light came on right away, left tire had a slow leak for all 11 days and i had to fill it every other day, half a tank of gas was in it also and he said I wouldnt be charged for it but we will see

United States of America (USA)
Nissan Altima
August 31, 2023

Cons: The most inefficient, frustrating experience I’ve ever had.

United States of America (USA)
Nissan Sentra
August 18, 2023

Pros: Terriable experience

Cons: No car and nasty on phone

United States of America (USA)
Nissan Sentra
August 17, 2023

Pros: The service was the worst I have ever had to deal with. We got to the airport and called and they said they were out of cars. They were rude and no helpful at all. We traveled all day, made reservations over a month before our trip to arrive and not have a car. We had to find a rental car place that was double the cost of what we had reserved because it was last minute.

Cons: See above. Everything about this company was horrible.

United States of America (USA)
Nissan Sentra
August 2, 2023

Pros: Their employees did try to help.

Cons: What a mess!!!!! We waited almost an hour jist to ge picked up from airport. Then,they didn't have a car for us, we waited almost 3 hours for it. I ended up paying more them $140 EXTRA for my rental because they made me buy liability even though my personal car insurance already covers rental. I want a credit back to my credit card.

United States of America (USA)
Buick Encore
July 30, 2023

Pros: Nothing, Easirent is a very unprofessional company.

Cons: Easirent is permanently running short on cars and people have to wait for two and more hours to get either damaged or their ordered cars. They also provide cars with expired license plate and their customer service hotline is very unprofessional. For damaged cars they administrate the damages with phone pictures taken before the ultimate pick up. This shows that they don't even have a digital system to manage their fleet. Very poor provider with very bad cars. Never again

United States of America (USA)
Toyota Yaris
July 25, 2023

Pros: The car was nice with good features.

Cons: Car was dirty inside.

United States of America (USA)
Nissan Altima
July 14, 2023

Cons: I called the number per instructions about 20 times and they never picked up.

United States of America (USA)
Nissan Altima
July 14, 2023

Cons: I never got my car. Waited over 30 minutes for the shuttle after the number provided to call for the shuttle wasn’t even a real number to call. Once the shuttle arrives, the van is full of angry customers who said not to go because there are literally no cars there. I was fed up and didn’t even go to Easirent to waste more of my time. I couldn’t properly request a refund for my deposit. Horrible experience will never use again.

United States of America (USA)
Toyota Yaris
July 11, 2023

Pros: Easirent was the worst rental experience in our 30 years of traveling globally. Easirent agent Larry was unprofessional & rude. It took 1 hour & multiple calls for Larry to send a shuttle driver to pick us up. Larry seemed to be preoccupied w entertaining his friend (a non employee) that was hanging out at the office with him. The shuttle driver told us that he was never advised by Larry that a pick up was needed. When questioned Larry got irate & told us our reservation was canceled

United States of America (USA)
Toyota Yaris
July 5, 2023

Pros: It was definitely helped with our budget.

Cons: Initially I felt bit shady as the instructions says to call for shuttle once we come to the pick up area but no one answered the phone. We were left hanging for 90 min at the airport trying to contact them before shuttle arrived. They should have someone answering the phones

United States of America (USA)
Nissan Altima
June 19, 2023

Pros: nothing - never came for us and never got the car.

Cons: not answer the phone, multiple promises unfulfilled

United States of America (USA)
Nissan Altima
June 18, 2023

Pros: The staff was friendly and was surprised how quick the shuttle was picking me up!

Cons: N/A

United States of America (USA)
Toyota Yaris
June 7, 2023

Pros: Nothing

Cons: Sent email to customer service, included my booking number

United States of America (USA)
Nissan Altima
May 21, 2023

Pros: Nothing.

Cons: Everything. Couldn't reach the office. Shuttle never showed up. Got hung up on when I did find your phone number. Your company at the Charlotte Airport is Easirent. That's not obvious when I booked the car. The number listed online for Discover Cars is some foreign number!

United States of America (USA)
Toyota Yaris
May 10, 2023

Pros: Not a lot

Cons: No response to email. Customer service email on the website is not available so emails kept being pinged back. Had to email with photos to reservation email. No response. Driver in a rush when we returned car so didn’t allow us time to speak to anyone. He said he would pass message on but told us to get in car as he had someone waiting.

United States of America (USA)
Nissan Altima
May 4, 2023

Pros: He should have just told me they weren't going to wait so I could make other arrangements.

United States of America (USA)
Toyota Yaris
May 4, 2023

Pros: Not much.

Cons: See comments above.

United States of America (USA)
Buick Encore
May 2, 2023

Cons: it took 3 hours for me to get a car from you guys!!

United States of America (USA)
Toyota Yaris
April 22, 2023

Pros: Dropping off at the end went super fast. Pick up NOT so much.

Cons: You 100% need to include instructions to the renter, that Insurance Declaration papers ARE REQUIRED AT RENTAL PICK UP TIME. My wife and I rent cars all the time, and have NEVER been asked for this info. NEVER!

United States of America (USA)
Nissan Altima
April 21, 2023

Pros: Nothing

Cons: I already explained

United States of America (USA)
Nissan Sentra
April 21, 2023

Pros: They tried to talk you into everything. Not interested in doing the walk around. Just told us to take pics.

Cons: Car had not been washed. Had to return after leaving for "maintenance." Just a pain.

United States of America (USA)
Nissan Altima
April 7, 2023

Pros: The shuttle driver to the airport after dropping off the car was friendly and talkative. No one else had any customer service skills.

Cons: Terrible hours. Wouldn't even answer the phone during business hours. Poor customer service by employees, just saying nothing was their fault and they didn't care. Read the fine print. We know our plane delay wasn't their fault, but the attitude stunk.

United States of America (USA)
Nissan Sentra
March 22, 2023

Cons: Office staff should be trained better, and learn how to talk to customers and respect them. Shuttle should start running from early morning.

United States of America (USA)
Nissan Sentra
January 31, 2023

Pros: I recently had knee surgery and the staff were very helpful in assisting me to and from their location. Very friendly, in and out quickly. Prices lower than the airport.

United States of America (USA)
Toyota Yaris
January 21, 2023

Pros: Service with a smile and no attempt to upsell!

Cons: Car was great

United States of America (USA)
Hyundai Santa Fe
December 29, 2022

Cons: I had reservations for a car but when we got there the place was closed so we were not able to get the car. Ended up getting one from another company.

United States of America (USA)
Nissan Sentra
December 19, 2022

Pros: The Uber driver that dropped me off there.

Cons: The agent checking in the car was rude. She tried to just rush the check-in and no do a walk around to inspect the car. When I told her about the dirty car and that I had clean it...she said "thanks"

United States of America (USA)
Toyota Yaris
December 8, 2022

Pros: Easy, affordable, kind, quick.

Cons: took a while waiting for my car, over an hour.

United States of America (USA)
Buick Encore
December 6, 2022

Pros: The fact that I should never use them again.

Cons: Everything. The process, the need of buying the insurance which was a 50% of the cost of the rental, the fact that they were processing 3 people for more than 1 hr. Terrible experience and service. I couldn't reach out to them over the phone and via internet.

United States of America (USA)
Nissan Altima
December 2, 2022

Pros: Nothing, really hated the experience

Cons: Attitude, speed, efficiency, cleanliness, professionalism

United States of America (USA)
Nissan Sentra
November 30, 2022

Pros: Cost. Ease of dropping off.

Cons: Not at the airport requiring a ride or shuttle to get to their store. Spent nearly an hour getting the car.

United States of America (USA)
Nissan Altima
November 22, 2022

Pros: Easy drop off

Cons: Sat in waiting room for about 1 hour to pick up a car. Also given an international phone number to call to get picked up for a shuttle when we were in the united states. I had to look up a different number through Google to find an accessible number to call.

United States of America (USA)
Nissan Sentra
November 15, 2022

Pros: Nothing

Cons: No greeting at arrival, no instruction on how to check in, no customer service at all. Wait time was ridiculous and unacceptable. Had to cancel my trip after 3 hours of waiting and they refuse to refund me my money.

United States of America (USA)
Hyundai Santa Fe
November 2, 2022

Pros: Nothing

Cons: They were slow rude and wouldn't answer the phone

United States of America (USA)
Buick Encore
November 1, 2022

Cons: VERY UNHAPPY, only 3 workers reported to work the day i picked up the car, the shuttle driver told us that we had a 2hour wait since they had no workers. We reached the rental place and there were people also waiting for their rentals, told to sign our name and wait to be called. The 2 reps at the counter seem to be half-washing the vehicles and checking the customers out with the late rentals. They were late the day i returned the car. One worker, when i arrived, very poor service.

United States of America (USA)
Toyota Yaris
October 29, 2022

Pros: nothing

Cons: it took too long to rent your car at the counter, a long long wait, and it took way to long to return it, understaffed and the car smelled and was dirty.

United States of America (USA)
Nissan Sentra
October 27, 2022

Pros: Affordable rental.

Cons: Time spent picking up the car.

United States of America (USA)
Nissan Sentra
October 24, 2022

Pros: Can't think of anything

Cons: Employee speed to take care of the customer. Car was superficially vacuumed while I was loading my luggage in the trunk.

United States of America (USA)
Hyundai Santa Fe
October 20, 2022

Pros: The guys who checked us out was very nice and quickly gave us a ride back to the airport.

Cons: pick up at the airport was horrible. you had to call the office to schedule pick up and no-one would answer the phone. once we finally got to the office (at least 45 minutes), we had to to wait another hour because there was only one person checking people in and there was a long line. There were other people there but no one was helping this individual. It was the worst experience I have ever had with a rental car company.

United States of America (USA)
Toyota Yaris
October 18, 2022

Pros: Cost

Cons: The front desk was rude and took almost 2 hours to check you into a vehicle. The vehicle had a check engine and other warnings. The phone rang without answer when I attempted to get the shuttle.

United States of America (USA)
Hyundai Santa Fe
October 17, 2022

Pros: Absolutely nothing

Cons: Slow. Rude. Called the number like the instructions say and hit the numbers I was supposed to send just kept getting hung up on. Had to call the branch for them to tell me to look for a solver can with easirent written on the side. Took forever, not enough seats for everyone. One shuttle. Only two people working the desk. Took two hours to get the car and when we did the car stank like trash. Windshield was disgusting and covered with stuck on bugs.

United States of America (USA)
Nissan Altima
October 15, 2022

Pros: The representatives were help and friendly. They did the best that they could under the circumstances.

Cons: The place is completely understaffed. They could use at least 3 more representatives. We waited 3 hours for our car. Only 3 people working. That includes the guy in the shop that is supposed to check in and details the cars. Our rental car came in and was turn right around and given to us. Was not cleaned.

United States of America (USA)
Nissan Altima
October 7, 2022

Pros: Cheaper than big brands.

Cons: Shuttle driver smelled of marijuana. It took 2 hours to get the car from the time I called for the shuttle to picking up the car.

United States of America (USA)
Nissan Sentra
September 23, 2022

Pros: The only thing I liked was the car.

United States of America (USA)
Nissan Sentra
September 16, 2022

Pros: The service was horrible. I was charged $44 for the time spent getting ahold of a rep, and being placed on hold repeatedly while the rep try and find me in the system. I consider that not fair to your customers. And the 2nd person I spoke was just not helpful at all and not empathetic to the situation

United States of America (USA)
Nissan Sentra
September 12, 2022

Pros: Very quick pick-up and processing...

Cons: Car's inside windshield was dirty making it dangerous to drive at night.

United States of America (USA)
Nissan Sentra
September 12, 2022

Pros: When I called about a potential mechanical issue, I was given reasonable advice on how to deal with a burning smell.

Cons: Everything else. Advance Check In meant nothing. You're not at right scale for that Airport. Check in process was terrible and wasted everyone's time First time I ever had to pay extra for wife to drive car. All the extra charges at check in made your prices non-competitive. Car had a bad burning smell and I bet if you check, it probably broke down on next customer.

United States of America (USA)
Nissan Sentra
September 9, 2022

Pros: Easirent did not have a car available for my reservation

Cons: I didn’t like how I made a reservation and easirent didnt have a car.

United States of America (USA)
Nissan Sentra
August 27, 2022

Pros: Nothing

Cons: It took an hour and 40 mins for them to get me a car after I arrived.

United States of America (USA)
Toyota Yaris
August 25, 2022

Pros: Fast shuttle service from the airport to the rental facility and friendly staff.

United States of America (USA)
Toyota Yaris
August 21, 2022

Pros: Ride to and from airport was okay but location of pickup needs to be more accurate. I missed 2 rides due to being in zone 1 but at other end on opposite side of construction zone

Cons: The phone number listed on my email was out of country. I had to go to website to figure out the real conus phone number. Very slow picking up car due to having only one agent.

United States of America (USA)
Nissan Altima
August 15, 2022

Pros: The airport van driver had good music playing... that's about it

Cons: The 40 minute wait for the rental shuttle... the 75 minutes waiting to be issued a car once we made it to the remote office... the insurance cost... the lousy customer service... the car had not been cleaned... the 30 min wait to drop off the car.

United States of America (USA)
Toyota Yaris
August 11, 2022

Pros: Improve efficiency and reduce time to get the call, improve the customer service quality.

United States of America (USA)
Buick Encore
August 8, 2022

Pros: The staff were kind and did the best they could despite there not being enough of them and having a lot of unhappy customers because the wait was so ridiculously long.

Cons: The wait times!! 2 hours to get a car! Stupid policies, and being charged for anything extra (that isn’t extra with the regular rental agencies) for anything and everything. Also the staff could have communicated a lot better with customers or put signs up. Customers were left to help other customers so that people knew to sign in and how long the wait times were.

United States of America (USA)
Nissan Altima
August 2, 2022

Cons: Who do I sue for ruining our trip?

United Kingdom
Nissan Sentra
August 1, 2022

Pros: Nothing

Cons: Awful service. Misleading and extra charges when I was wioted a different price by you.

United States of America (USA)
Toyota Yaris
July 29, 2022

Cons: The car had not been cleaned before receiving it. The insides of the windows still had the marks of the stickers that were taken off and that was the only clean part of the windows.

United States of America (USA)
Nissan Altima
July 27, 2022

Pros: Nothing

Cons: The first car they gave me had expired license plates. If you don’t buy their insurance for $49/day, you are required to give them your personal insurance information. The second car they gave me was definitely an employee’s, and while it had a license plate it was duct taped on. The car REEKED of marijuana, had bald tires, windshield wipers that didn’t work, no washer fluid, torn seats. They are SLOW, and refuse to let you speak with manager if there’s an issue. DO NOT RENT FROM THIS COMPANY!!

United States of America (USA)
Nissan Sentra
June 22, 2022

Pros: I loved how friendly and approachable the staff was, and the ease of getting picked up and dropped off at the airport was spectacular!

United States of America (USA)
Toyota Yaris
June 6, 2022

Pros: very good customer service

Cons: Car wasn't very well cleaned. There was trash inside the center console.

United States of America (USA)
Nissan Altima
April 26, 2022

Pros: Staff was excellent

Cons: The rentals are offsite of the airport but that was a minimal issue. I would not trade that for the value and ease of transaction.

Most Popular Car Rental Deals

Charlotte/Douglas International Airport
Compact
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Easirent
$75.18 per day
Charlotte/Douglas International Airport
Compact
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Easirent
$76.50 per day
Charlotte/Douglas International Airport
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Easirent
$82.08 per day
Charlotte/Douglas International Airport
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Easirent
$83.52 per day
Charlotte/Douglas International Airport
Full-size
Nissan Altima or similar
Nissan Altima
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$91.87 per day
Charlotte/Douglas International Airport
Full-size
Nissan Altima or similar
Nissan Altima
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$93.49 per day
Charlotte/Douglas International Airport
Compact SUV
Buick Encore or similar
Buick Encore
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$99.29 per day
Charlotte/Douglas International Airport
Intermediate SUV
Hyundai Santa Fe or similar
Hyundai Santa Fe
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$99.66 per day
Charlotte/Douglas International Airport
Compact SUV
Buick Encore or similar
Buick Encore
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$101.05 per day
Charlotte/Douglas International Airport
Intermediate SUV
Hyundai Santa Fe or similar
Hyundai Santa Fe
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$101.42 per day
Charlotte/Douglas International Airport
Compact SUV
Kia Niro or similar
Kia Niro
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$149.31 per day
Charlotte/Douglas International Airport
Compact SUV
Kia Niro or similar
Kia Niro
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$151.98 per day
Charlotte/Douglas International Airport
Standard
Dodge Challenger or similar
Dodge Challenger
  • 5
  • 4
  • 2
  • A/C
  • Auto.
Easirent
$159.51 per day
Charlotte/Douglas International Airport
Standard
Dodge Challenger or similar
Dodge Challenger
  • 5
  • 4
  • 2
  • A/C
  • Auto.
Easirent
$162.35 per day
Charlotte/Douglas International Airport
Luxury
Chrysler 300 or similar
Chrysler 300
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$192.98 per day
Charlotte/Douglas International Airport
Luxury
Chrysler 300 or similar
Chrysler 300
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Easirent
$196.43 per day
The above prices are only approximate and were last updated at 16:53 on 2024-07-15. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1655.00), Theft Protection, Roadside Assistance (in the country of pick-up), Supplemental Liability Insurance (SLI), Airport surcharge, Premium Location fee, Free modifications, State Tax.
Rate excludes
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
An E-Toll is offered in order to avoid violation fees.
Prepaid tolls are available for 15 USD per day.
If the customer declines Toll pass / E-toll device, a penalty of 25.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
Mileage policy
For all customers, except local renters the mileage is unlimited.
A local renter is defined as a renter who is a resident of USA - North Carolina.
A local renter is defined as any renter without a confirmed return airline ticket regardless of the state and/or country of their driver license. For local renters mileage is limited to 150 miles per day.
It is possible to purchase the Unlimited Mileage option for an extra charge of 25 USD per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

Drivers between the ages of 21 and 24 must provide a driver license that is valid for at least 2 year(s).

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, boarding pass.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.

It isn't possible for local renters to book the following car class(es): Standard, Fullsize, SUVs.
A local renter is defined as a renter who is a resident of USA - North Carolina.
Insurance
Renter must provide a proof of own insurance.
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.
USA residents must use their own personal Collision Damage Waiver (CDW) with a minimum coverage of 1000000 USD.

Acceptable proof of insurance must include policy number, insurance card, insurance declaration page.
The renter can use his/her own insurance, but if this insurance is declined or the renter doesn't bring his/her own insurance, the following insurance type(s):Third Party Liability (TPL), Collision Damage Waiver (CDW) will be available at the rental desk for an additional charge.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.

The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Union Pay.
The credit card must be valid for the following period from the start of the rental: 1 month.

Only cards issued in the main driver's name are accepted.
Cash, Prepaid cards is/are not accepted.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Peace of Mind Cover is mandatory.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Vehicles can only be driven within the State of pickup.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years. In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Business hours
Service outside of business hours is available by request and for an additional charge. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 18:00
Sun:  08:00 - 18:00

Top Suppliers at Charlotte/Douglas International Airport

Dollar
Very good 8.2 / 15 reviews
+18664342226
5489 Josh Birmingham Parkway, Charlotte, NC, 28208
$70 - $146
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
SIXT
Good 7.9 / 4 reviews
+18887498227
Charlotte Douglas International Airport, 5489 Josh Birmingham Parkway Charlotte, NC 28208
$77 - $137
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Alamo
Good 7.9 / 3 reviews
8443668844
5489 R C JOSH BIRMINGHAM PKWY,
$90 - $213
Working hours
Mon:00:00-01:45; 04:00-23:59
Tue:00:00-01:45; 04:00-23:59
Wed:00:00-01:45; 04:00-23:59
Thu:00:00-01:45; 04:00-23:59
Fri:00:00-01:45; 04:00-23:59
Sat:00:00-01:45; 04:00-23:59
Sun:00:00-01:45; 04:00-23:59
Budget
Budget
Good 7.8 / 3 reviews
+17043595701
5489 Josh Birmingham Parkway
$83 - $182
Working hours
Mon:00:00-02:00; 05:00-23:59
Tue:00:00-02:00; 05:00-23:59
Wed:00:00-02:00; 05:00-23:59
Thu:00:00-02:00; 05:00-23:59
Fri:00:00-02:00; 05:00-23:59
Sat:00:00-02:00; 05:00-23:59
Sun:00:00-02:00; 05:00-23:59
Enterprise
Enterprise
Good 7.8 / 1 review
+18333360426
5489 R C JOSH BIRMINGHAM PKWY, CHARLOTTE, 28214
$94 - $239
Working hours
Mon:00:00-01:45; 04:00-23:59
Tue:00:00-01:45; 04:00-23:59
Wed:00:00-01:45; 04:00-23:59
Thu:00:00-01:45; 04:00-23:59
Fri:00:00-01:45; 04:00-23:59
Sat:00:00-01:45; 04:00-23:59
Sun:00:00-01:45; 04:00-23:59
Hertz
Hertz
Good 7.8
+17043590114
5489 Josh Birmingham Pkwy, Charlotte, NC 28214
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:06:00-23:59
National
National
Good 7.7 / 1 review
+18443668843
5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214
$95 - $241
Working hours
Mon:00:00-01:45; 04:00-23:59
Tue:00:00-01:45; 04:00-23:59
Wed:00:00-01:45; 04:00-23:59
Thu:00:00-01:45; 04:00-23:59
Fri:00:00-01:45; 04:00-23:59
Sat:00:00-01:45; 04:00-23:59
Sun:00:00-01:45; 04:00-23:59
Avis
Avis
Good 7.6 / 1 review
+17043595700
5489 Josh Birmingham Parkway
Working hours
Mon:00:00-02:00; 05:00-23:59
Tue:00:00-02:00; 05:00-23:59
Wed:00:00-02:00; 05:00-23:59
Thu:00:00-02:00; 05:00-23:59
Fri:00:00-02:00; 05:00-23:59
Sat:00:00-02:00; 05:00-23:59
Sun:00:00-02:00; 05:00-23:59
Advantage
Advantage
Good 7.5
8007775500
5501 Josh Birmingham Parkway
Working hours
Mon:05:00-01:00; 00:00-23:59
Tue:05:00-01:00; 00:00-23:59
Wed:05:00-01:00; 00:00-23:59
Thu:05:00-01:00; 00:00-23:59
Fri:05:00-01:00; 00:00-23:59
Sat:06:00-22:00; 00:00-23:59
Sun:05:00-01:00; 00:00-23:59
Ace Rent a car
Poor 5.4 / 38 reviews
+18772199192
4901 C Wilkinson Blvd, Charlotte , NC, 28208
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
NUCarrentals
NUCarrentals
Poor 5.4 / 12 reviews
+18886567383
4121 South Stream Boulevard
$47 - $334
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-17:00
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