Car Rental – Search, Compare, and Save up to 70%!
Dollar at New York International Airport Kennedy
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They try scaring you about getting additional insurances.
Cons: Firstly the office was tiny, the representative was rude and unhelpful, they only had one car left, access in and out of the rental car lot was awful, nobody seemed to care, not interested in all the scratches all over the car, didn't explain to us how to use the toll roads monitor operated at all (but were more than happy to take our money) ... incidentally if there are penalties issued by NYC Highways I will have to too dispute this?? On return the Dollar Lot was closed due to construction!
Pros: They havent car level which we order, so they propose higher level or nothing. Absolutelly bad experience.
Pros: The first agent whom I dealt with was really nice and helpful, then I was send to the outside office to fetch the car. I was directed to a parking space which had no car, so I asked if I could have the one in the adjacent slot. I was told yes. It was a Kia Soul, a type of car which I have never driven, and I was very pleased with it once I realized that I could disengage the lane control system. Before turning it off, the car seemed unmanageable. The car was roomy & with very comfortable seats.
Cons: Returning the car to Dollar was the worst car rental return which I have experienced. One employee seemed to be trying to do everything. There were at least ten people outside waiting to fetch cars and several returning them. The wait was way too long.