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Dollar at New York International Airport Kennedy
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They try scaring you about getting additional insurances.
Cons: Firstly the office was tiny, the representative was rude and unhelpful, they only had one car left, access in and out of the rental car lot was awful, nobody seemed to care, not interested in all the scratches all over the car, didn't explain to us how to use the toll roads monitor operated at all (but were more than happy to take our money) ... incidentally if there are penalties issued by NYC Highways I will have to too dispute this?? On return the Dollar Lot was closed due to construction!
Pros: Normal
Cons: Normal
Pros: They havent car level which we order, so they propose higher level or nothing. Absolutelly bad experience.
Pros: The first agent whom I dealt with was really nice and helpful, then I was send to the outside office to fetch the car. I was directed to a parking space which had no car, so I asked if I could have the one in the adjacent slot. I was told yes. It was a Kia Soul, a type of car which I have never driven, and I was very pleased with it once I realized that I could disengage the lane control system. Before turning it off, the car seemed unmanageable. The car was roomy & with very comfortable seats.
Cons: Returning the car to Dollar was the worst car rental return which I have experienced. One employee seemed to be trying to do everything. There were at least ten people outside waiting to fetch cars and several returning them. The wait was way too long.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
The deductible/excess amount is 0 USD.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
When using Visa, a 15 % surcharge on the total cost of extra equipment and services will apply.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are not available.
Crossing country borders is forbidden to the following country: Mexico.
Crossing country borders is allowed to the following country: Canada. In order to travel to the following country(ies):Canada, customer must purchase the following insurance policy(ies): Premium Roadside Assistance.
Prices for extras are shown on the booking page.
Delivery/collection service is not provided.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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