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Dollar at New York International Airport Kennedy
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The staff here were very friendly.
Cons: Unfortunately they were at the mercy of the weather which meant we had a 2 to 3 hour delay collecting the vehicle. Sadly this seemed mostly outside of their control with cars not being returned in a timely manner.
Pros: Very fast return of the car
Pros: Nothing. Just the car
Pros: Irrelevant i did not get a car
Cons: Irrelevant I did not get a car but was fully charged by Discover Cars.
Cons: Quick very timely
Pros: Perfektní auto, jednoduchost a bezkontaktnost vrácení vozu.
Cons: Told us we can get refund after we upgraded one reservation and canceled the other. And we are still struggling to get it.
Pros: Kind and wonderful service. Fast, and excellent.
Cons: In the order, I was approved for a larger vehicle and I received a smaller one, in my opinion a lower category
Cons: They took almost 2 hours to get me the car
Pros: Car in good condition
Cons: 2 hours waiting time for pick-up.
Pros: Poor service and rude and inconsiderate Not recommended at all Do not approach this company Keep Distance
Cons: The car was smelly.
Cons: They try scaring you about getting additional insurances.
Cons: Firstly the office was tiny, the representative was rude and unhelpful, they only had one car left, access in and out of the rental car lot was awful, nobody seemed to care, not interested in all the scratches all over the car, didn't explain to us how to use the toll roads monitor operated at all (but were more than happy to take our money) ... incidentally if there are penalties issued by NYC Highways I will have to too dispute this?? On return the Dollar Lot was closed due to construction!
Pros: They havent car level which we order, so they propose higher level or nothing. Absolutelly bad experience.
Pros: The first agent whom I dealt with was really nice and helpful, then I was send to the outside office to fetch the car. I was directed to a parking space which had no car, so I asked if I could have the one in the adjacent slot. I was told yes. It was a Kia Soul, a type of car which I have never driven, and I was very pleased with it once I realized that I could disengage the lane control system. Before turning it off, the car seemed unmanageable. The car was roomy & with very comfortable seats.
Cons: Returning the car to Dollar was the worst car rental return which I have experienced. One employee seemed to be trying to do everything. There were at least ten people outside waiting to fetch cars and several returning them. The wait was way too long.