New York International Airport Kennedy (JFK), New York, USA - New York
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at New York International Airport Kennedy

124-10 S Conduit Avenue
001 8 555 880 008 / 001 8 778 223 872
Pick-up instructions
Shuttle pick up is available at the Federal Circle. From any terminals please take the Airtrain to Federal Circle. Once you are there please go downstairs to the street level and follow the signs to free shuttles. Once you reach the roundabout with a sign that says: "Free Shuttles to Off-Airport Hotels and Rental Cars" please call us at 001 8 777 770 010 to request a pick up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:30
Tue:06:00-23:30
Wed:06:00-23:30
Thu:06:00-23:30
Fri:06:00-23:30
Sat:06:00-23:30
Sun:06:00-23:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Netherlands
Toyota Corolla
August 11, 2022

Pros: To be fair: not much. The shuttle service is nice but besides that they're shit.

Cons: The desk clerk was rude and difficult, I had to take additional insurance coverage even though I selected without because I would not be allowed to rent without full coverage with Ace (thanks DiscoverCars!), it felt like I was scammed the whole time, the car was a bit shabby and they don't give you a full tank of gas so that you have to fill up with more than was in it, the deposit was high for such a simple car and my credit card did not work at their office.

United States of America (USA)
Nissan Rogue
August 6, 2022

Cons: Shuttle was meant to arrive in 15 minutes but took 45 minutes. Was charged $600 extra for insurance because international coverage with credit card was not accepted.

United Kingdom
Nissan Altima
August 4, 2022

Pros: Ace are total scum bags. It’s their company policy to cancel the booking after 2 hours over the pick up time. Avis give you 14 hours.

Cons: Your company has ripped me off and I never even got my car. My flight was delayed and because it was more than two hours and I was in the air so couldn’t call to say we were delayed. We arrived after 10 at night and the hire company was closed. We called at 9 am when it opened and they told me the booking was cancelled and all my money was lost. The were the rudest people I had ever met. I then had to go to Avis and wait 2 hours in a queue and the spend £1100 dollars for the save hire.

Israel
Nissan Versa
July 31, 2022

Cons: the agents was not nice. the could smile a little more but they did their job. we had a flat tire at the beginnig of the using fo the car and we had to fix it during the trip.

United States of America (USA)
Toyota Corolla
July 26, 2022

Pros: Not much

Cons: Manipulative. I will never use this agency again. The price online when I booked it was $700. When I arrived, the lady tried to pressure me into paying $1200 from a bunch of extra fees and rental insurance I already had. Absolutely awful customer service. Car was terrible. Border-line clean and drove awful. I was afraid it would break down. Would absolutely never rent from here again and would not let my friends rent from here.

United States of America (USA)
Nissan Altima
July 9, 2022

Pros: Cheap

Cons: Far from public transportation, and tried hard to upswell unnecessary insurances.

United States of America (USA)
Nissan Versa
July 6, 2022

Pros: very unprofessional and scammers

Cons: everything especially not given a car if I didnt pay another $800 from booked price

United States of America (USA)
Nissan Versa
June 16, 2022

Pros: Friendly service

Cons: Huge delay in pickup and confusion about what discovercar deal covers

United States of America (USA)
Nissan Rogue
June 16, 2022

Pros: Reps were very friendly- did not push their “extra” services

Cons: Key fob had low battery warning every time I started car - always worried when it would totally stop working. I believe that should always be a check before renting to a Customer

United States of America (USA)
Nissan Versa
June 10, 2022

Pros: The price was affordable

Cons: As mentioned before the car was in bad condition. In addition to barely starting it also seemed to have a shotty transmission which was kind of scary at times. And the poor customer service.

United States of America (USA)
Toyota Corolla
June 7, 2022

Pros: We were able to take the shuttle to and from the rental car location without waiting.

Cons: It took a long time to pick up the car, and the service was not as professional as I've experienced with other budget rental companies.

United States of America (USA)
Nissan Rogue
May 25, 2022

Pros: I like that they take photos showing existing scratches and other defects before the car leaves the site.

Cons: My Florida insurance identification card merely states that I have insurance meeting minimum requirements. Agent was insistent that I buy CDW coverage since I didn't have a declaration page to show collision and comprehensive coverage with me.

United States of America (USA)
Nissan Rogue
May 15, 2022

Pros: My car wasn’t available when I showed up

United States of America (USA)
Toyota Corolla
May 13, 2022

Pros: Nothing

Cons: Showed up and the didn’t have my car.

United States of America (USA)
Toyota Corolla
May 12, 2022

Pros: It was cheaper than Hertz or Avis.

Cons: -Inconvenience of off-site rental car service. -Pushy staff. -Lack of shuttle information for drop-off. -Tire pressure gauge went off in car as soon as I left the lot.

United States of America (USA)
Nissan Versa
May 12, 2022

Cons: The speedometer did not function at all. I was unable to see how fast I was going. I told the agent when I returned the car and asked for an adjustment on the price I paid. He said he would talk to his manager and that I would be contacted. I have heard nothing.

United States of America (USA)
Toyota Corolla
May 12, 2022

Pros: They were horrible. Will never rent from them again.

Cons: Was not told they did not have any cars for me (despite my reservation) until I was at the curb at the airport. Completely unacceptable.

United States of America (USA)
Toyota Corolla
May 12, 2022

Cons: It took a long time to get to an agent, then it took a long time to get to the car. I have never rented a car where they walk around an film the car.

United States of America (USA)
Nissan Versa
May 11, 2022

Pros: Nothing they are liars

Cons: This place should shit down, luckily i had a backup plan. Never again

United States of America (USA)
Nissan Rogue
May 11, 2022

Pros: Friendly service doing check in and check out

Cons: No dislike

United States of America (USA)
Nissan Versa
April 29, 2022

Cons: Agent took a long time trying to sell me insurance I didn’t want or need

United States of America (USA)
Nissan Rogue
March 13, 2022

Pros: price

Cons: calling for the shuttle on pick up was cumbersome

United States of America (USA)
Ford Fiesta
February 10, 2022

Pros: Decent quality vehicle and a good price. The agent that assisted me in the pickup was very pleasant.

Cons: Excruciating delay and burdensome process picking up the vehicle because info (last 4 digits of credit card used, coverage purchased on vehicle) in DiscoverCars system not available to Ace agent. To add insult to injury, no restroom was available for customer use.

United States of America (USA)
VW Jetta
December 15, 2021

Pros: Absolutely NOTHING. We will never use them again.

Cons: Everything especially the lack of service, communication, efficiency, and professionalism.

United States of America (USA)
Toyota Corolla
November 13, 2021

Pros: The agents were professional and the drop-off was easy. I was compensated for the repairs I had to undertake. The cost of the rental was reasonable.

Cons: Picking up the car took over an hour, and there was no customer restroom, which seems absurd when I'm spending over a thousand dollars at the business. The car had burnt out hi-beams, no brake lights, and very old windshield wipers that didn't work.

United States of America (USA)
Toyota Corolla
November 6, 2021

Pros: They were very polite and accommodating. My flight plans had changed and manager waived the fee for me to return to a different airport. I left happy. Car was good.

Cons: Off-airport location takes a lot more time for pick up and drop off. On return to EWR you have to wait in line with those renting. If it's busy and you have a flight to catch this could be frustrating or worse.

United States of America (USA)
Nissan Altima
November 3, 2021

Pros: Friendly and quick

United States of America (USA)
Nissan Versa
October 23, 2021

Pros: NOTHING

Cons: Which criminal organization are you affiliated with?

United States of America (USA)
Nissan Altima
October 4, 2021

Pros: The employees were nice.

Cons: You have to call for a shuttle, the receipt I received was for a quantity of 44 of something in a foreign currency which feels like some sort of tax fraud and made me think I had been scammed, the wait was crazy long, the shuttle to go back to the airport was on lunch so I had to just stand around waiting for someone to eat, the car had so much damage that I was afraid I’d be charged for some of it, and they made me sign something saying that I agree with THEIR video of the damage before seeing!

United States of America (USA)
Nissan Altima
September 24, 2021

Pros: Noth9ng

Cons: Nothing

United States of America (USA)
Nissan Versa
September 13, 2021

Pros: Nothing. I was not able to pickup my car because I had prepaid with my debit card. It does not say anywhere that I would have to use my debit card. They always asking for credit cards which I had.

Cons: No one has contacted me since that morning from Discover Cars about my refund. I kept sending in these customer support emails but never get to the bottom of it.

United States of America (USA)
Nissan Versa
September 9, 2021

Pros: Everything until i found out they gave me the wrong information and screwed me out of a refund from discover.cars. that ruined the whole experience and i’ll never book with them or discover.cars again.

Cons: i’m owed a refund from discover.cars and they won’t give it to me and ace can’t help me

United States of America (USA)
Ford Fiesta
August 26, 2021

Pros: It was the cheapest.

Cons: They slammed $25 fee at the end for "road assistance" without explanation.

United States of America (USA)
Dodge Grand Caravan
March 18, 2021

Cons: I didn't appreciate all the hidden fees

United Kingdom
Nissan Versa
December 25, 2020

Pros: Shuttel ssrvice

Cons: Fees last minute

Most Popular Car Rental Deals

New York International Airport Kennedy Car Rental
Economy
Kia Rio or similar
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  • 1
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$95.14 / per day
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Compact
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Hyundai Accent
  • 5
  • 1
  • 4
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Ace Rent a car
$95.14 / per day
New York International Airport Kennedy Car Rental
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Ace Rent a car
$96.95 / per day
New York International Airport Kennedy Car Rental
Standard
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$98.77 / per day
New York International Airport Kennedy Car Rental
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$98.77 / per day
New York International Airport Kennedy Car Rental
Intermediate
Toyota Rav4 or similar
Toyota Rav4
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$109.38 / per day
New York International Airport Kennedy Car Rental
Intermediate
Toyota Rav4 or similar
Toyota Rav4
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$109.63 / per day
New York International Airport Kennedy Car Rental
Minivan
Chrysler Pacifica or similar
Chrysler Pacifica
  • 7
  • 4
  • 4
  • A/C
  • Auto.
Ace Rent a car
$173.48 / per day
New York International Airport Kennedy Car Rental
Minivan
Chrysler Pacifica or similar
Chrysler Pacifica
  • 7
  • 4
  • 4
  • A/C
  • Auto.
Ace Rent a car
$182.07 / per day
The above prices are only approximate and were last updated at 01:27 on 2023-02-07. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Collision Damage Waiver (deductible: ~€ 1380.00), Third Party Liability (TPL), Airport surcharge, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Insurance
USA - New York residents must use their own Third Party Liability and Collision Damage Waiver insurance policies.
To use insurance through your credit card to cover the vehicle, you must pay with and present that same card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Only cards issued in the main driver's name are accepted.

It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.

Maestro, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Additional charges will be applied in case the car is crossing state or region borders.
Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Canada.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:30
Tue:  06:00 - 23:30
Wed:  06:00 - 23:30
Thu:  06:00 - 23:30
Fri:  06:00 - 23:30
Sat:  06:00 - 23:30
Sun:  06:00 - 23:30

Top Suppliers at New York International Airport Kennedy

Alamo
Excellent 8.8 / 6 reviews
8446481611
BUILDING 308 FEDERAL CIRCLE,
$61 - $221
Avis
Excellent 8.8 / 37 reviews
+17182445400
Building #305 Federal Circle
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Enterprise
Enterprise
Excellent 8.6
+18446481609
69 Federal Cir, Jamaica, NY 11430
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SIXT
Excellent 8.6 / 5 reviews
+18887498227
312 Federal Cir, 11430-1514
$72 - $109
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Hertz
Hertz
Excellent 8.6 / 2 reviews
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
National
National
Excellent 8.6
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308 Federal Cir Bldg 308, Jamaica, NY 11430
$66 - $225
Advantage
Advantage
Excellent 8.4
8007775500
Federal Circle, Bldg 312
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Payless
Payless
Excellent 8.3
7182448277
305 Federal Circle
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Dollar
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Excellent 8.2 / 24 reviews
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Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
NUCarrentals
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Excellent 8.1
7184190000 / 8007085030
15167 N. Conduit Ave
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Thrifty
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Very good 7.8 / 15 reviews
+18772830898
312 Federal Circle
$51 - $100
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
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