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Budget at Cardiff Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The pick up was easy, the staff were very pleasant and efficient. On the way back, we couldn't get the filler cap open in the garage near the airport to return the car full. We took it back and explained, the lady in the office said no problem, just leave the car here, we will fill it tomorrow and only charge you for the fuel used. That's exactly what happened, a charge eventually appeared for about £20, which was very fair.
Cons: Only no explanation beforehand about how to get the filler cap open, everything else was perfect.
Pros: Fast & Straightforward
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Argentina, Australia, Brazil, Canada, Israel, Mexico, New Zealand, South Africa, United Kingdom, USA, Colombia, Bolivia, EU countries.
The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Only physical driver's licenses are accepted (not digital versions). UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website. Renters from the following country(ies): Northern Ireland must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, counterpart driving license in order to collect the car. In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill), driver license with photo, that is valid for at least 3 months before the pick up date, that matches with the home address on the driving license, ID with photo.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
From Northern Ireland, United Kingdom, only travel to Ireland is allowed.
Crossing country borders is allowed by previous request and for an additional charge of 250.56 GBP per rental.
Details are available from the car rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.