Cardiff Airport (CWL), Cardiff, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Enterprise at Cardiff Airport

CAR RENTAL DROP OFF, CARDIFF AIRPORT
01446712837
Pick-up instructions
Please follow the signs to car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Volvo XC60
October 11, 2023

Pros: Staff were friendly and efficient.

Cons: Our booked SUV automatic was not available so we had to settle for a sedan. We were very disappointed as it meant a tight squeeze for our luggage. It didn't spoil our holiday, but was difficult getting into and out of the replacement car as it was very low to the ground.

United Kingdom
Mercedes C Class
December 30, 2022

Pros: Excellent customer support when picking up and dropping off the vehicle

United Kingdom
Ford Galaxy
April 17, 2022

Pros: Telephone representative was friendly but couldn't help and solve my problems. Raised complaint and Area manager supposed to get back but never did.

Cons: Nothing.. shit service. Jackass company!

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1740.00), Theft Protection, Third Party Liability (TPL), Premium location fee, Road tax, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: congestion fee. The Airport Surcharge applies in all airport locations.
Driver requirements
Minimum rental age is 25 years.
The minimum rental age for vehicles in car groups Luxury, Minivan, Premium, Fullsize, Compact Elite, SUVs, Wagons is 30.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Visa Electron, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
The grace period will be honored only during business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Top Suppliers at Cardiff Airport

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Mon:09:30-17:30
Tue:09:30-17:30
Wed:09:30-17:30
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Avis
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Very good 8 / 2 reviews
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$38 - $96
Working hours
Mon:09:30-18:00
Tue:09:30-18:00
Wed:09:30-18:00
Thu:09:30-18:00
Fri:09:30-18:00
Sat:09:30-18:00
Sun:09:30-18:00
National
National
Good 7.8 / 1 review
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Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Europcar
Europcar
Good 7.8
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CARDIFF INTERNATIONAL AIRPORT
Working hours
Mon:09:30-17:30
Tue:09:30-17:30
Wed:09:30-17:30
Thu:09:30-17:30
Fri:09:30-17:30
Sat:09:30-17:30
Budget
Budget
Good 7.5 / 2 reviews
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Cardiff International Airport, Vale Of Glamorgan, Cardiff, CF62 3BD
$38 - $104
Working hours
Mon:09:30-18:00
Tue:09:30-18:00
Wed:09:30-18:00
Thu:09:30-18:00
Fri:09:30-18:00
Sat:09:30-18:00
Sun:09:30-18:00
Routes Car Rental
Routes Car Rental
Good 7.2
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Car Hire Centre, Cardiff, Rhoose, Barry CF62 3BD
Working hours
Mon:09:30-17:30
Tue:09:30-17:30
Wed:09:30-17:30
Thu:09:30-17:30
Fri:09:30-17:30
Easirent
Easirent
Satisfactory 6.9 / 10 reviews
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Holiday Inn Express
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
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