Budget at Cork Airport

Pros: I got the car

Cons: I was misled at counter and have been charged for a tank of fuel that I didn’t agree to.

Pros: Friendly staff. Everything explained properly.

Cons: Car faulty, warning lights on dashboard, it clearly hadn’t been checked and not fit for purpose. Agent at desk refused to provide an alternative. Awful service.

Pros: Pleasant staff

Cons: Car wasn’t that clean

Pros: Nothing sadly - a very stressful and expensive experience

Cons: In summary, our rental car would not start on the morning of returning it. We had a mechanic come to look at it, who also could not start it and tried jumping it. We had to arrange for other people to drive us and it was very lucky we made our flight (we arrived 50 minutes before departure). Because our car would not start when we needed it, we are being charged €510 more than we should be being charged despite speaking to budget multiple times on the day to agree all next steps.

Pros: I will not rent from Budget again

Cons: After mentioning that, I purchased the rent with full coverage the agent told me it would not enough in case of damage and I had to have another coverage by the agency increasing the total rent price from 368 euros to 743 Euros with gas that supposedly to be refunded in several days and that would be 123 EURS

Pros: fast efficient and great value

Cons: all good

Pros: Staff member very pleasant lady,

Pros: Reliable, knowledgeable and convenient

Cons: Nothing

Pros: Helpful agents, car was in good condition and dropping off was straightforward.

Cons: Sat Nav onboard didn't work but I was supplied with a Garmin. The maps were a bit out of date, which sent me to the wrong place for two locations.

Pros: Car was good and clean. Pick-up and drop-off were very quick.

Cons: After only 30 minutes driving, the car signaled that tyres needed to be inflated. Not a pleasant thing to do when you are in a foreign country with different inflating systems and metrics, and in the middle of an already long trip.

Pros: frieindly and informative

Cons: the car!

Cons: See above, the attitude and lack of patience explaining things

Pros: We had an issue with the first car which was resolved very quickly at another location.

Cons: The first car was old, had over 110,000 miles on it. Every corner was scratched and the clutch was near burnt out. However we highlighted this and it was swapped out no problem for another car which was 100x better

Pros: Fast and efficient

Cons: None

Pros: Good service

Cons: However the insurance was too expensive and would be an issue in the future

Cons: Incredibly long queue. Car seats not set up in the car.

Pros: Not too long a wait to be served

Pros: Friendly and efficient

Cons: It was a smaller car than rented. We got a car with very little power

Cons: At pickup the lady on the desk was extremely unfriendly and didn't explain herself well. She would not have won a personality competition.

Pros: The representative at the airport was friendly.

Cons: I had to use the same credit card to provide a deposit and to pay for the car rental (at least I was told that). This meant I had to pay higher exchange-rate fees provided by my bank. Also, it is already five days after I returned the car and the euros 2,200 deposit is still showing up on my credit card balance. Given these issues, I will avoid renting a car from Budget again.

Pros: They were most helpful and efficient couldn’t fault them as opposed buy discover cars was so bad when i ran discover cars the guy on phone was useless and am putting that quite midly

Cons: I liked the job done by budget was but i hope that discover cars takes the time to read the survey and listen to my complaints. Otherwise these surveys are an utter waste of time and energy

Pros: It was all very easy and friendly

Cons: I have already completed one review

Pros: Good value

Cons: More staff required for long queue, waiting to collect.

Pros: Friendly and cheap upgrade. Fuss free pickup and drop off

Pros: As stated above, it was Europcar, not Budget. Returning the unsafe vehicle was what I liked best.

Cons: As stated above, it was Europcar, not Budget. Small car ordered was not available; car supplied had illegal front near side tyre; Ad Blue was needed; damage all round all round; no voucher supplied so pick-up was a farce.

Pros: helpful

Cons: nothing

Pros: Everything was ready on time

Cons: The multi location where office/drop off was in Galway was a bit of navigation challenge but the personnel provided a map

Pros: Friendly, explained everything in detail. We couldn't ask for better

Cons: There was noting we didn't like

Cons: Agent said car was mark free but it wasn't. Took photos and showed them at the desk and the agent made notes.

Pros: Friendly and efficient

Cons: Nil

Pros: As above

Cons: Nothing

Cons: Tried to sell upgrade, I declined. Then was given upgraded car free of charge. Clearly did not have the car type I had booked. This is a deceitful possibly fraudulent practice.

Pros: The kindness

Pros: I felt really seen. I didn’t have the pincode of my creditcard but the man behind the desk managed to get the job done anyway.

Pros: Very helpful

Cons: Expensive

Pros: Excellent service

Pros: get overcharged at airport desk by rental company - emailed discover cars - no response.

Cons: get overcharged at airport desk by rental company - emailed discover cars - no response.

Pros: Friendly efficient service and easy return. Beautiful new car, very fuel efficient hybrid

Cons: slight delay at desk, busy.

Pros: very easy - very friendly staff at both ends

Cons: Car had quite a few scratches/dings

Pros: Ease of getting my hired car

Cons: It was a bit grubby and more scratches than pointed out to me.

Pros: Good experience with pickup and drop off agents. We changed (and paid additional for) an automatic transmission and wished we hadn’t. The car itself was terrible. It made a loud screeching sound each time we started from a stop and was terrible with power. I had to be really careful when pulling out.

Cons: Service was good.

Pros: Good car, agent was flexible when we had to change days of booking. Friendly service too.

Pros: Great service

Pros: Have used Budget in Shannon Airport on numerous occasions over recent years who have been excellent. First time using Budget, Cork Airport recently (new Aer Lingus route from England) & disappointed as above

Pros: Always friendly service

Cons: The drivers electric window failed - Skoda Fabia. Agent said it was the third one reported that week.

Pros: Car quality, pricing and ease of access

Cons: The car had not been valeted very well, as the area around the gear stick was dirty, as were other area's of the car, as well as the rear view mirror.

Cons: Upwelling of insurance without explaining impact on cost. Only informed at the point final invoice was issued. Car warning light came on within 1hr of picking up the car which added an additional layer of stress

Pros: Quick and easy

Cons: Car was filthy dirty on outside so difficult to check for scratches and damages upon collection

Pros: As always quick and efficient but can I suggest don't put the cleaning product on the pedals it makes them slippy.

Cons: I had some trouble with the fob, it might need a new battery

Pros: Budget rental agent was so helpful and friendly.

Cons: Too expensive but all of Eire car hire is

Pros: Fast and friendly

Cons: Car had more scratches than expected

Pros: Easy, efficient, friendly. Very close to airport

Cons: there were a few extra scratches on the car

Pros: Friendly easygoing service staff.

Cons: Cost

Pros: They charged me for the deposit of the car, but they did not let me use it. I was never able to log in with the reference number. I have not used the car and they have charged me 28 euros.

Pros: Very little apart from the nice man on the desk who rented it to us.

Cons: The price, the crumby car, the deposit that prevented me from hiring it for 2 weeks without taking your insurance. The fact I had to bring it back in the middle of Storm Eunice because you wouldn’t let me delay my return until the winds had died died down putting me and my 5mth old in grave danger. The manner of the lady I spoke to on the phone and the attitude of the man on the desk when I returned the car. Pretty much the worst experience of car hire in Cork I’ve ever experienced in 10 years.

Pros: We got the car!

Cons: As mentioned above. We felt conned into paying more for something we had proof that we’d already paid for.

Pros: Efficient

Cons: Car should be equipped with floor mats - safety issue with wet soles (which is not unlikely in Ireland)

Pros: Lovely customer service and no hard sell for extras.

Pros: Friendly service, car park and desk close to tbe Airport

Cons: Nothing, I was happy with the service

Cons: Dont take cash as a deposit (debit card excess )

Pros: friendly and helpful

Cons: nothing

Pros: Friendly staff

Cons: Expensive.

Pros: Customer service giid

Cons: Many marks & scratches on paintwork not recorded on form. It took me at least another 30 minutes to mark these myself & go back to customer desk to get them recorded. Still waiting for refund for full tank of petrol when I returned the car.

Pros: Cheap and cheerful. Exactly what I needed on this occasion.

Cons: The car was a little tatty on the outside, but still, I needed an A > B car only.

Pros: good condition of cars

Cons: they take too much time to refund the deposit (fuel and excess waiver deposit)

Pros: I use budget often and find them very good

Pros: Great service and great team!

Cons: Car horn was not working.

Pros: drop off quick and fair

Cons: try to frighten you into buying their CDW

Pros: Fast & easy

Cons: Nothing

Pros: Quick, easy and effective

Cons: Nothing

Pros: Price was reasonable

Cons: The rental desk rep trying to upgrade the car and add on other cover, to increase the price, but that’s the same with with car rental companies.

Pros: Scratches were marked up fairly. When i took photos of hub caps that were already scratched, they said that was no problem.

Cons: They were fine. I gad to return & park the car in a non Budget space. They could have said that it would be fine if that happened.

Pros: Friendly staff, very quick and efficient.

Pros: Paul at Budget car desk Cork airport was extremely helpful and friendly.

Pros: Good service, precise instructions

Cons: Nothing

Pros: nice car with no issues

Cons: paid for full cover insurance so i had no excess to pay no blocking 1500 euros on my credit card but was informed that i still had to have this ? or pay an extra 30 euros a day for a clio even tho i took out the full cover not happy at all

Pros: Rental desk is well signposted in the airport. Staff were friendly and helpful.

Pros: Their desk was inside the terminal building (others are a bus ride away)

Pros: Friendly staff

Cons: N/A

Pros: Reliable

Cons: Agent efficienct but abrupt

Pros: Friendly representative on picking car up

Cons: Very relaxed and did not seem to listen to issue when I returned the car

Pros: The tank wasnt full and charged me for a full tank

Cons: Didnt see it as a problem

Pros: Good customer service

Cons: Nothing

Pros: Friendly and efficient.

Pros: friendly staff

Cons: car had no windscreen cleaner in it long time to organise all the paper work for the car

Pros: Had an issue with a faulty brake light 2 days after I picked up the car and they were really helpful in replacing the car

Pros: Excellent service and very courteous staff

Pros: Friendly staff

Pros: I've used Budget many times and always find it very helpful

Cons: A £33 pound charge for PYNINS Whats that about??

Pros: Very friendly staff

Cons: Agent recharged for aspects included in rental agreement Car was not fully cleaned and had no screen wash

Cons: car interior very basic

Pros: Car itself was nice and it was a fairly straightforward process.

Cons: Extra insurance costs not highlighted.

Pros: Excellent agents and service.

Cons: Service was great. I wasn't a big fan of the Toyota Corolla we choose, but that is not the agents fault. Just not a great car.

Pros: No Bullshit

Cons: Had a bit of a wait during pick-up due to customer dispite at counter

Pros: efficient, friendy, relaxed

Cons: nothing

Pros: Straightforward and easy

Cons: Expensive insurance.car not available in Budget,but in DiscoverCH.