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America Car Rental at Merida Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The car was not comfortable. It had several dents in it. It was just a cheap car.
Pros: Not much, agents are very defensive and not necessarily kind and helpful, made me doubt the honesty of the agreement or contract
Cons: agents are very defensive and not necessarily kind and helpful, made me doubt the honesty of the agreement or contract Being told that the check engine light was a normal thing, not knowing if we would be left stranded at any moments
Pros: Some reps spoke English. The car itself is cheap, though after all the hidden costs we spent just as much as would have at a mainstream brand.
Cons: Hidden costs, the lack of details about the insurance policy, the state of the car.
Pros: And we experienced bad service, as the staff were not pleasant and accommodating, one of them were quite rude. We paid a little fee for a damage which was fine, but the process during this were awkward - because they couldn't account for what exactly we paid for, instead they wrote a number on a piece of paper only that we would pay.
Cons: The staff couldnt speak english that well, so this becamed a problem. Bad service, which just resulted in anxiety. So the experience of all this affected the trip we had in Yucatan...
Pros: nice people
Cons: too complicated and the deposit required was over 8k US if I would have kept my Discover Car rental agreement. felt like a scame
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Only physical driver's licenses are accepted (not digital versions).
Renters from the following country(ies): United Kingdom must provide the following documents: ID with photo in order to collect the car.
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