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Alamo at Canberra Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car is clean.
Cons: The car pick up is a little confusing with the staff at the desk. The car has no reverse sensor which is dangerous for overseas drivers. The GPS is cabled and not Bluetooth which the staff did not specify during collection. I took sometime figuring and drove back to ask again. Taking up a bit of my time to my next destination. The car not as powerful as I thought.
Pros: did not receive a car
Cons: They refused to service me and asked me to leave
Pros: Friendly and efficient
Pros: Very efficient
Cons: Car bays were not clearly marked.
Pros: Service was good.
Cons: The overall price was a lot more expensive than what I was told when booking. I wish there was more clearly defined information at time of booking about the additional expenses. I was lead to believe it would cost $250 but ended up costing close to $400. Not impressed.
Pros: Low security deposit
Cons: Windscreen on the inside wasn't clean. Made vision difficult in cold temps
Pros: Quick and easy to get car from the agent.
Pros: Once office was found was easy to deal with them
Cons: All was good ..
Cons: Slowness in return of deposit
Pros: My flight schedule changed twice on the day of picking up the car but staff were still very accommodating and quite flexible
Pros: Absolutely nothing!
Cons: Everything. Wank car. Wank service!
Pros: No map app or functionality on car screen
Pros: No fuss!
Cons: Not a thing!
Pros: Once we got there, process was quite straight forward.
Cons: Only 1 agent (2 sometimes) working on the desk, backlog of pax waiting to pick up car rental. Line was relentless and took over half an hour to be served.
Cons: The time spent waiting when you arrived to pick up the car was inefficient. There was no paper work for any one who was renting cars and it was very time consuming for the agents to complete on the spot. They then had to go and collect cars and there was more waiting for the customers. It was also challenging to find the car in the carpark and then to know where to park it when there were no carparks available.
Pros: office location at airport and close to car parking
Cons: a bit long in the processing
Pros: The car was a hybrid so an introduction to electric motoring
Cons: No explanation about the working of the car. Also drop off signage and process was minimal.
Pros: Good price!
Cons: Wished car had cruise control!
Pros: The service agent was very good and professional
Pros: the representative is very nice and helpful. car is in satisfactory condition