AddCar at Preveza Airport

Pros: Easy going staff,relaxed and helpful. I needed a car with a bigger trunk than the one initially assigned and they changed it on the spot, it took 2 minutes to switch to a bigger car.

Cons: The condition of the car was very poor:full of dents and scratches, brake disks needed a change as they were vibrating heavily and needed a lot of force to actually stop the car. It had a lot of flywheel and clutch noise everytime I was shifting gears(and I did that a lot considering it was a small engine and a lot of mountain roads to cross in Lefkada). Overall,I think the car should be inspected more often by a mechanic as the one I had seemed that it had never been in a garage upon delivery.

Pros: Car Agency addcar was fine, there was no problem. Pick up and drop off car was easy and fast.

Cons: Car was is terrible condition. Engine showed some problems and we were disappointed about that. There was a lot of small errors (with key, whipers, windows opening,..)

Pros: Easy to find friendly staff

Pros: Very quick

Cons: It wasn’t the car we were meant to get. I cancelled Hertz and booked via Discover so I could get a larger car. Then ended up with a Micro that could hardly get up a hill and couldn’t fit two suitcases in the boot

Pros: Not much. Car in a terrible state - dents/scratches everywhere. Windscreen washer didn’t work. Supposed to be full tank to full tank… car supplied with half tank and told to return with half tank - typical scam/hassle as impossible to know how much to fill.

Cons: When car returned I was told it was all fine. Asked for a confirmation of this… simply told ‘no’ so you have to trust them! Agent uninterested. Definitely wouldn’t recommend.

Pros: Easy to communicate.

Cons: Dirty screen window from inside.

Pros: Helpful

Cons: Cars are not A1...however, we were in Greece so was as expected.

Cons: The disdain and relegation to the fact that it is what it is and there is no choice

Pros: Polite and helpful

Cons: The petrol gauge was “sticky” - it took over 10 minutes to fully register after filling the tank

Pros: Price. Easy location outside Action airport.

Cons: Car hadn't been cleaned. Engine warning light on at collection. Address in Preveza Town for drop off not explained, and very poor signage - one small logo on a door of a shop that reads something else.

Cons: Long time to refund the deposit

Cons: Breach of contract with the car being not supplied full of fuel as requested. They insisted on taking a further hefty security deposit on arrival. Exceptionally poor customer service suggesting it was ‘not a problem’ despite the car being collected late at night. The car was dreadful and barely able to get up hills meaning it guzzled fuel costing a lot to refill it despite being a small low-value car. Would not recommend at all. The ‘low quote’ is far from it in reality. Go for Hertz/Avis!

Pros: It was close to the airport and quick service

Cons: The car was not very clean

Pros: It was fast and efficient.

Cons: Returning the excess amount is not immediate, as confirmed, it may take up to 20 days, which is unacceptable. This was the only disappointing thing.

Pros: easy to deal with

Cons: made me pay for additional driver for full rental when i had already had car for first 4 days also car was in poor condition and old, also poeple were given much better cars with no resivation and we booked months in advance

Pros: Everthing

Cons: Nothing

Pros: Not much

Cons: I feel they ripped me off.

Pros: Excellent service

Cons: N/A

Pros: Nothing

Cons: Not friendly Un helpful

Pros: Prompt attention at pick up and drop off

Cons: A very old car with a lot of damage already on it

Pros: Staff & vehicle were great

Pros: Friendly efficient staff, car was well presented and clean.

Cons: Low score because there was only one member of staff to deal with multiple rental customers arriving on the same flight. Pre-booked rentals and flight times are known well in advance, the office should be staffed accordingly. This gives a poor impression of the business to clients, making them wait unnecessarily long times for a straightforward transaction, not to mention the stress placed on the single member of staff.

Pros: Pleasant staff, reasonable car and nicely close to preveza airport

Cons: Car’s cigarette lighter not working which meant our portable sat nav could not work. Also got yellow warning triangle appear which was concerning albeit car kept going for the week

Pros: Exceptional service by a very efficient and personable young lady, Apostolia.

Cons: N/a

Pros: Service provided by the lady in the office

Pros: Our flight was cancelled and so I had to rearrange pickup due to our later arrival time on new flight. When I called the people on the phone were great and very helpful. Lady who met us when we arrived at destination was lovely and accommodating. She went above and beyond to ensure we were happy and offered to help with suggestions for places to eat, see, visit. Top customer service!

Pros: Very friendly staff and helpful

Cons: Had to phone to get my deposit back

Pros: They didn’t charge us any additional fees

Cons: They were keen to try and find issues with the car on return. I had to prove a scratch on the car existed before our hire by showing photos we took when we picked it up.

Pros: Helpful staff

Cons: Nothing

Pros: Very cheap but still fair. Good check of the car before we left, easy drop off, no quibbles, new car.

Cons: The car didn't feel very powerful but we did go for the cheapest rental that was 33€ per week so can't complain at all!

Pros: straightforward and efficient

Cons: The desks were busy so there was a queue.

Cons: Having booked a Opel Astra, I felt short changed getting a Nissan Note. Child seat was dirty.

Pros: Replacement car was newer and had no faults.

Cons: We were originally given an old car with a fault which was only replaced when we said the fault was bothering us, hence the low score for condition and value.

Pros: Always great service and very efficient. Use them every year.

Pros: Quick, no trouble at all

Cons: Tire pressure wasn't checked before pickup. But not a big problem

Pros: Nothing

Cons: The car was absolutely dreadful, worst car I have ever driven. It was old, expensive and no attempt had been made to clean it

Cons: The car was over 10 years old with many dents and scrapes as well as an engine warning light which date on the whole of the hire duration. The front nearside headlamp was not working and the parcel shelf was broken

Pros: Car selection. Quick Improvisation: renting a bigger car for the agreed price of a smaller car :-)

Pros: fast

Cons: not climatization

Pros: Personel was very kind

Cons: /

Pros: Quick service, friendly staff

Cons: Seats of the car were dirty

Pros: Perfect service. Efective, fast and good mood.

Cons: Nothing

Cons: I had to change 2 cars becouse they didn't work.

Pros: Having had disappointing experiences in Preveza before it was nice to deal with a professional company with nice cars in good condition.

Pros: Easy to book, all went according to plan and very competively priced.

Cons: Nothing negative to add.

Pros: Really friendly staff, efficient & quick pick up and drop off, the car was the perfect size and ready & waiting for us.

Cons: Nothing at all.

Pros: Fast, no extra upselling (already had insurance through Discovercars). Car already had damages but that's what I like. Makes returns easy.

Cons: Forgot the child seat. Very minor problem but after mentioning I quickly got one.

Pros: Great price, lovely car, no queue!

Cons: Can’t fault them!

Pros: All good

Cons: Nothing

Pros: Decent customer service

Cons: Hidden additional insurance which was held in a pot

Pros: Flexibility when I asked to extend the lease.

Pros: Returning the car was fast and friendly.

Cons: Very rude and grumpy service at pick up. I was 1 hour delayed and the employee already closed the gate and was about to drive off. On the website it says they are open all day so I did not call them to let them know.