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AddCar at Pointe a Pitre Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Simple service, effective and fast process, the car was clean and nice
Cons: Getting out of the airport, we did not see "AddCar" anywhere. We had to call the number to figure out the company was actually called Magaloc. The shuttle was also difficult to find. I would suggest to be clearer about these elements.
Pros: Pricing maybe....
Cons: No service etc.
Cons: No driver to pick us up at the airport. Phone number not working to call them while waiting there. Car was not in good condition. (Lots of exterior damage, plastic parts falling inside, stain on seats)
Cons: Wasn't anyone who wait in the airport with the name on the sign. It was difficult to understand where someone is waiting for you. It was difficult to find office when drop off the car. In google maps the address mentioned in agreement didn't exist.
Pros: the offer to dropp the car, because i need it.
Cons: I recived a van, and i boked a car of 7 places.
Pros: 1) very long wait at the arrival without indication of residual time and way to reach the pick up point external at the airport 2) no posibility to check the car's conditions at the delivery. I sent and e.mail the morning after to report a scratch with no answer. Onestly I have to add that at the drop off I had no problem for this damage and the emplyee was wery kind in admitting the damage was already present 3) 45 € for the cleaning service is too much specially if not very well specified at t
Cons: 4) good car quality, very reliable with no failure.
Pros: The staff was nice.
Cons: The car was in a bad shape. We changed the car once but it was also in a very bad shape.
Pros: They were late AT The aeroport. În The mail They hâd sent me, They told me a Guy îs gonna wait for me în The arrivals hall, with my name on a board, They did not such thing, i hâd waited 1 hour, i called them, told me somebody was waiting near a Pharmacie, then another 30 min, then i call Again, The lady told me to wait near a Pharmacie cross, They hâd my number, but The idiot driver didn't had The brains to call me, because They are idiots. Car with inspection expired.
Pros: The car was running well despite its 37000 km but the front tyres were at the end of their life
Cons: Service in general and especially at reception. Did not appreciate at all the comment at reception (with long queue) 'I should have made you paid the cleaning of the car'. Also no air-co in that Fiat Panda
Pros: Quick check in and check out
Cons: Car not fully clean inside. Had sun cream on interiors. Could have been cleaner.
Cons: Non sono venuti a prendermi, mi hanno creato problemi e ritardi e sono andato autonomamente presso il deposito.
Pros: Nothing, they were utterly useless. A monkey could run this business better.
Cons: Having to phone them 3 times to come to the airport to pick us up. Car unwashed, poor condition, queuing outside the office at night waiting to get in the office.
Cons: The lack of trasparency about the condition! This was the third time in Guadalupe and no car rentals asked me to handle back the car cleaned before! The add car agency only told me about the full gas condition but any mention about the cleaning! I perceived it as an excuse to get more money (45€ is unbelievable!)
Pros: Abbastanza efficienti e professionali
Cons: Ho dovuto pagare 35 euro per la pulizia finale dell'auto...... Mai successo in nessun autonoleggio. Mi spiace molto, non sono per niente soddisfatta di questo! Peccato!