San Diego Airport (SAN), San Diego, USA - California
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at San Diego Airport

2367 India Street
1-619-231-9700, 317-248-7251
Pick-up instructions
ACE Rent a Car is a short 1.6 miles from the airport. Upon arrival at San Diego Lindbergh Airport, please call 619-231-9700 for courtesy shuttle service.; Call 619-231-9700 for shuttle.; ACE Rent a Car
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Dodge Grand Caravan
April 21, 2022

Pros: Nothing. The provider did not have any cars when I got there and I had to go to a different provider and take a last minute rental

Cons: Awful service. Worst ever. Will never rent ace again or discover cars.

United States of America (USA)
Toyota Rav4
April 1, 2022

Pros: Had to take a shuttle and then another shuttle which was time consuming. Couldn’t pull up internet for insurance info and felt rushed and almost taken advantage of.

Cons: Had to deal with a smaller than agreed upon car and argue to get a comparable size to even fit our luggage and car seat and stroller. Manager could not be reached . Had to text a number and no response. Had to challenge charge on credit card.

United States of America (USA)
Toyota Rav4
February 28, 2022

Pros: They didn't provide a shuttle to the airport but provided another driver for a fee.

Cons: Agent in San Diego insisted we owed more money, it was getting late and we wanted to be on the road. The car was prepaid and when I spoke with Discover central res.after the fact I was told it we should not have been charged more. We"re still trying to get our over payment back.

United States of America (USA)
Toyota Corolla
February 27, 2022

Cons: I never got a car despite pre-paying for one!

United States of America (USA)
Hyundai Accent
February 23, 2022

Cons: In San Diego Ca some rental places have a policy that if you are a “local” the car can only go so far even tho the contract says “unlimited miles” I’ve been told it is some where on the website I have yet to find it. Plus they also require 2 forms of Id 2 credit cards and proof of address. I get not being able to cross out of California but the car I rented was unlimited miles. I read the voucher it doesn’t say any I need all of those things not does it say it can’t leave Southern California.

United States of America (USA)
Toyota Corolla
February 13, 2022

Pros: Quality car

Cons: The shuttle service had to be called and there was an extensive hold time.

United States of America (USA)
Hyundai Elantra
February 9, 2022

Pros: Social distancing was being enforced. Car was very clean and ran well, great gas milage obtained.

Cons: I was put in a different car than reserved- a small Honda. Thought the 1st car reserved was cancelled, and I paid for the Honda. NOPE!! the Honda, in their books is an UP GRADE, and I was then charged for that on top of the car I pre paid for! I have never been charged for a car rentals lack of stock before!! This being an upgrade was not explained well, and being charged for their lack of stock should not be my issue. Also- the site in San Diago is off site and not not clear.

United States of America (USA)
Toyota Corolla
February 1, 2022

Pros: The representative gave us a ride back to the airport (in the rental car) when we dropped off the car, avoiding the shuttle & bus shuttle rides.

Cons: While check in was smoothe, we were hit with an additional "basic rental fee" of $140+ that we were unaware of when renting through Discover Car.

United States of America (USA)
Hyundai Accent
November 24, 2021

Pros: Nothing

Cons: Misinformation given that resulted in me not getting the car that I reserved and paid for, and also not getting a refund.

United States of America (USA)
Kia Sportage
November 3, 2021

Pros: Ace wouldnt honor my contract because they were closed

Cons: nothing

United States of America (USA)
Kia Sportage
November 3, 2021

Pros: Junior was great!

Cons: It took about an hour with only one Rep working. It was lunch time

United States of America (USA)
Hyundai Accent
November 1, 2021

Pros: The employees were friendly and helpful. The price was very good.

Cons: It's two shuttle rides from the airport, and they close at 6pm. My flight was delayed so I almost didn't make it in time, which would have left me scrambling. They didn't have the car type I wanted so they up-charged me for a bigger one (though the price was fair). When they gave me the car, the TPMS light was on and I had to catch an employee right before he left for the day to help me out.

United States of America (USA)
Hyundai Accent
November 1, 2021

Pros: Nothing

Cons: It was incompetent

United States of America (USA)
Hyundai Accent
October 30, 2021

Pros: Nothing

Cons: They overbooked by sixty cars. When I arrived, they didn’t have a car for me. I had to scramble and pay more money with another agency. Do NOT do business with them.

United States of America (USA)
Hyundai Elantra
October 25, 2021

Pros: Absolutely nothing. Was left stranded in San Diego Airport without a car. No one picked calls

Cons: Was left stranded at the airport

United States of America (USA)
Toyota Rav4
October 22, 2021

Pros: nothing. terrible. do not do business with them.

Cons: terrible. confirmed my rental. took my prepayment. did not deliver the car. will not return my money.

United States of America (USA)
Kia Sportage
October 19, 2021

Pros: Friendly rental agents

Cons: Long wait

United States of America (USA)
Toyota Corolla
October 18, 2021

Pros: the efficiency at drop off

Cons: had to wait an hour outside in the hot sun when I had a scheduled appointment. told me that the car would cost an additional $100 because "the websites don't link up properly and I wasn't charged correctly" which made me captive without a car nor a choice - and it is for a business trip so that's hard to justify after the original price had been approved

United States of America (USA)
Hyundai Accent
October 14, 2021

Pros: Fast service

Cons: ACE made me pay additional money for car insurance. Because Discover Cars never responded to my call, ai had to buy it. They said Discover Cars would reimburse me, but nobody ever answered the phone call.

United States of America (USA)
Hyundai Accent
October 13, 2021

Pros: Change your outgoing message to reflect your actual hours, you fucking idiots!

United States of America (USA)
Hyundai Accent
August 20, 2021

Pros: Clean

Cons: Cost bait and switch.

United States of America (USA)
Toyota Corolla
August 14, 2021

Pros: Price and ease of drop off were good. Shuttle service back to main shuttle facility was also

Cons: Long wait to pick up car. One rental employee. One shuttle driver. They worked incredibly hard. Both shuttle drivers were fast and worked hard. The younger woman and young man. Then there was a very slow moving person… while the wait line wrapped around outside the driveway. He washed cars and moved them around a bit. They desperately need to add employees.

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