Car Rental – Search, Compare, and Save up to 70%!
Ace Rent a car at Newark Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: We got the car we wanted.
Cons: paying $213 USD more for insurance we did not need.
Pros: The agents at the desk were good. The car was clean and the price was fine.
Cons: The online directions to get to the rental office were just wrong! It took us one hour and a few phone calls to sort it out. Also, after returning the car, I had to wait more than half an hour in 99 degree weather in a sweat box of a waiting room before the shuttle arrived. Please have that room air conditioned and have your shuttles running more frequently. As mentioned, the staff were professional and apologized for the inconveniences. But the company must improve to get my business back.
Pros: Nothing
Cons: Wrong instructions to find the pickup location. Took over an hour to get to the counter. Was then charged a $100 drop fee even though I already pre-paid the drop fee. Had to wait on hold for 30 minutes to get it corrected. Felt like a scam. Terrible customer service. Takes 5x longer to pickup and drop off car than a regular car rental service. Everyone working there seems like they would rather be doing anything other than helping you.
Pros: Terrible everything about it
Cons: They made us pay for insurance even if we had full coverage because they made an excuse they couldn’t contact if insurance to verify because it was Saturday and our insurance office is closed even though I had the card present. The car also overheated on the way back. The car is not properly maintained. The whole experience was terrible and scaty
Pros: They were very friendly and helpful
Cons: The line was a bit long
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
The renter must provide proof of the following insurance policy(ies): Collision Damage Waiver (CDW), Third Party Liability (TPL), valid in the following country(ies): USA for the duration of the rental.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
If no insurance option is chosen, the renter is responsible for the full value of the vehicle, passenger liability, and third party liability.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Maestro, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following country: Canada.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Pick-up & Drop-off
|
Top Suppliers at Newark Airport
