Kahului Airport (OGG), Kahului, USA - Hawaii
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at Kahului Airport

Maui Airport, 445 Kele St, Kahului, HI 96732
001 8 087 077 029
Pick-up instructions
After your luggage is in your possession, proceed outside of baggage claim to the sidewalk in front of the terminal. DO NOT cross over to the tram, or middle median; we are located off airport property. Turn right on the sidewalk and walk to the end of the terminal, where the green and white TAXI sign is located. Behind the TAXI sign, there is a glass-enclosed waiting area. Give a call at +1 8 087 077 029 when you are in the glass-enclosed waiting area, and a shuttle driver will be sent to meet you.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Rav4
May 14, 2024

Pros: No, this was my last time renting a car with Discoverycars.com and with the company ACE

United States of America (USA)
Volkswagen Jetta
March 31, 2024

Cons: 1. Car was hands down in the worst shape of any care I've ever rented in 30+ years of renting cars. 2. Process of checking in took a while. 3. When returning the car, they don't provide a receipt. It's more like "we'll send you something", which is a little sketchy. 4. Even though I fully paid in advance and the voucher said I owed nothing, they still said I owed them around $13. I said no. They said they'd take care of it, but have not. Don't use Ace!

United States of America (USA)
Toyota Rav4
March 7, 2024

Pros: Absolutely nothing!

Cons: Rude and unhelpful agent.

United States of America (USA)
Toyota Rav4
February 18, 2024

Pros: The car we requested was not available so we we given a larger one for no extra cost. We had a thorn in a tire so were given a new car extra fast. Did not spend any extra time with no car or argument over what was needed to get us back to vacationing.

Cons: Val was fantastic.

United States of America (USA)
Chrysler Pacifica
January 22, 2024

Pros: The woman at the counter was quick and courteous. I will definitely rent here again!

United States of America (USA)
Toyota Corolla
January 19, 2024

Pros: The people were amazing

Cons: The car became unable to drive straight at speed.

United States of America (USA)
Chrysler Pacifica
December 20, 2023

Pros: QUALITY CAR AND SEVICE

Cons: I HAD NO WAY TO GET BACK TO THE AIRPORT BECAUSE THEY DID NOT RUN SHUTTLE SERVICE THAT EARLY IN THE MORNING.

United States of America (USA)
Chrysler Pacifica
November 2, 2023

Pros: Efficient, didn't push "extras" over the top.

Cons: Hours for shuttle service were not perfectly convenient for our schedule, but location wasn't far from airport so it worked out fine for us.

United States of America (USA)
Toyota Camry
September 3, 2023

Cons: It took to long to get picked up at the airport. Couldn't get a live person on the phone, only a recording.

United States of America (USA)
Chrysler Pacifica
August 13, 2023

Pros: Minivan was clean, low mileage, and inexpensive. The people were friendly and helpful. Would definitely use Ace again over the big name brands.

United States of America (USA)
Chrysler Pacifica
July 18, 2023

Pros: Friendly agents

Cons: Car had a medium dent in the lower right bumper

United States of America (USA)
Volkswagen Jetta
July 4, 2023

Pros: They were fast and didn’t push us to get something else. Although the car we reserved wasn’t available, we still get a car.

United States of America (USA)
Chrysler Pacifica
June 24, 2023

Pros: Friendly reps and easy process

Cons: nothing

United States of America (USA)
Toyota Rav4
June 20, 2023

Pros: Very nice shuttle driver.

United States of America (USA)
Toyota Rav4
June 13, 2023

Pros: There was none

Cons: There was none

United States of America (USA)
Toyota Rav4
June 10, 2023

Pros: TERRIBLE treatment, will never use, have told family and friends and coworkers of this horrible treatment, will be posting on social media

Cons: I prepaid IN FULL. Fight was delayed by the airline. You had my flight info. I tried to call you did not answer. I finally reached you and let you know I was going be delayed due to airline. Your shuttle was also late in picking us up. When arrived, we were told that we were late and my pre-paid car was not available and I had to pay another $220 for an "upgrade" with no other choice. After 8 hours of travel and delays with exhausted family this was extortion & a hostage situation. HORRIBLE

South Korea
Chrysler Pacifica
June 6, 2023

Pros: need pick up service from port

United States of America (USA)
Chrysler Pacifica
May 25, 2023

Pros: Great customer service. Great price. Austin provided top notch service and showed a lot of Aloha!

Cons: N/A

United States of America (USA)
Volkswagen Jetta
May 15, 2023

Pros: The customer service was great!

Cons: The car selection. I had reserved a midsized sedan, but when we arrived all that was available was a minivan.

United States of America (USA)
Toyota Rav4
May 11, 2023

Pros: Nothing. I will never rent with ace again.

Cons: They were unable to provide the car similar to what I reserved. When I asked for a refund in the difference of the price, approximately $50 reflected on their website, it was refused and I was told that it was actually an upgrade which was impossible because the website showed it was a cheaper car. While at the front desk I showed them that the car they claimed would be an upgrade was actually the same price as what I reserved , I was told there was nothing they could do.

United States of America (USA)
Toyota Camry
May 1, 2023

Cons: Car and shuttle services that were provided were not as advertised/booked.

United States of America (USA)
Toyota Camry
April 29, 2023

Pros: Need to be available to support traveling from airport better. No answering the phone, and conflicting information not good.

Cons: The service was fine. The car was dented and scratched in many places and not clean.

United States of America (USA)
Toyota Camry
March 25, 2023

Pros: The shuttle driver was so personable and friendly. Clearly loved her job.

Cons: Our front desk person was remote and on a computer.

United States of America (USA)
Kia Rio
March 12, 2023

Pros: First rental car (Chrysler Voyager) we had was great! Amenities and upkeep on the car were top notch.

Cons: Second rental car we had was starting to show some wear and tear. Seat belts didn't tighten, older features that just stood out much more as being dated after having the Voyager. Initial check in for first rental took us over an hour with the lines.

United States of America (USA)
Chrysler Pacifica
March 6, 2023

Pros: The price was competitive with other companies.

Cons: We had ants all over the inside of the car when we picked it up. Many scratches on the vehicle and nobody checked the car over before we drove off.

United States of America (USA)
Volkswagen Jetta
March 5, 2023

Pros: 1. Very clear instructions on where to find the shuttle. AND the shuttle was there when we arrived. 2. Quick in and out at the rental desk. 3. Nissan Altima was in excellent condition. 4. Return was quick and attendant found and returned an item we accidentally left in the car. 5. Online communication was timely and effective. 6. First time ever to rent a car with built-in GPS at no extra cost.

Cons: 1. discovered a warning light (Gas cap loose) which had probably been caused when the last person to gas up the car had caught part of the cap attachment cable in the threads while screwing the cap back on. 2. We were switched from a mid sized to a full sized, so it cast us a little more for gas and was a little less easy to park (but I didn't ask for the mid sized instead when we picked it up). 3. We could have used a guide to the Nissan Altima GPS. It was different from any we used before.

United States of America (USA)
Volkswagen Jetta
March 3, 2023

Cons: Tire warning, needed air. Took time to find it and extra cost. Window washer fluid was empty.

United States of America (USA)
Toyota Camry
February 28, 2023

Pros: Checking in was great and seamless. Fast and efficient. Checking out, the agent was anything but helpful.

Cons: Agent at desk would not assist in waiving fee for extra day charge. Kinda rude and clearly didn’t have very good customer service skills.

United States of America (USA)
Toyota Camry
February 27, 2023

Pros: Quick and efficient!

United States of America (USA)
Toyota Rav4
February 24, 2023

Pros: Timely pickup and drop off .

Cons: Replaced the reserved SUV without notice. Washer liquid empty. We got the oil change indicator the day we were heading to 10000 feet tall mountain.

United States of America (USA)
Toyota Rav4
February 19, 2023

Pros: So helpful and nice! The car was very clean and ready!

Cons: Wish they had an airport return station

United States of America (USA)
Kia Rio
February 17, 2023

Pros: Cheaper

Cons: Car is dirty

United States of America (USA)
Toyota Rav4
February 11, 2023

Pros: Customer service and price

Cons: Low quality cars

United States of America (USA)
Chrysler Pacifica
February 7, 2023

Pros: Not much

Cons: See above and also provide a place to leave the vehicle when it is closed. I had to park in the Krispy Kreme parking lot next door.

United States of America (USA)
Toyota Corolla
January 29, 2023

Pros: The availability of a simple small car

Cons: The airport pickup was a bit chaotic. There’s no clear order of who’s in line first. We got crowded out and missed the first van. Then on the next van we were first in line and people were pushing their way past us. There should be some kind of order so people don’t get into a fight.

United States of America (USA)
Toyota Rav4
January 27, 2023

Pros: Everyone was friendly and efficient.

United States of America (USA)
Kia Rio
January 18, 2023

Pros: both front desk and the receiving people were very pleasant.

Cons: The only thing that bothered me was that the jeep we rented, was a brand new, but the windshield from inside still had manufacturing paper and glue residue, that I had to personally remove portion of it.

United States of America (USA)
Toyota Camry
January 11, 2023

Pros: Ace rental is just 1 mile from airport. very convienent location

Cons: 5-15 min car rental service due to all paperwork. dropping off and taking shuttle back to airport was 2 min thing. Super quick and fast. Very friendly staff

United States of America (USA)
Toyota Camry
January 10, 2023

Pros: It's really easy to get a car from them.

Cons: The windshield inside the car was really dirty that it made it hard to drive at times and really that was the only thing so we pretty much liked everything.

United States of America (USA)
VW Jetta
December 13, 2022

Pros: Courteous and quick to get my car and courteous driver to the Airport

United States of America (USA)
Chrysler Pacifica
December 12, 2022

Cons: They willingly allowed me to rent a vehicle and charge me for it “after hours”, but the location was closed. They would not modify my rental agreement as I was prepaid.

United States of America (USA)
Toyota Camry
November 16, 2022

Pros: Providing a replacement car upon my complaint

Cons: Having a vehicle in the fleet in such poor condition. No roadside service assistance per contract

United States of America (USA)
Toyota Camry
November 14, 2022

Pros: They upgraded us at no additional charge

Cons: At first, they gave us a car which did not look good. It had a lot of scratches and small dents as well as missing body trim parts.

United States of America (USA)
Volkswagen Jetta
November 11, 2022

Cons: Most of the time spent at the rental office could have been done online

United States of America (USA)
Toyota Camry
October 30, 2022

Pros: Very nice and efficient staff.

United States of America (USA)
Toyota Camry
October 27, 2022

Pros: Picking & dropping the car is easy and straightforward.

Cons: How the details of cost done was not correctly or understandable. My reservation got overbook, therefore they gave me the vehicle we didn't want.

United States of America (USA)
Chrysler Pacifica
October 26, 2022

Pros: Quick and great service

Cons: Efficient and friendly

United States of America (USA)
Kia Rio
October 23, 2022

Pros: courteous and efficient

United States of America (USA)
VW Jetta
October 17, 2022

Pros: Prompt and friendly

United States of America (USA)
Toyota Rav4
October 6, 2022

Pros: Very nice, recommended local eateries

Cons: Getting the car took forever, the car was incredibly dinged up and a little dirty (I wiped down the inside with a wipe and it was dirty)

United States of America (USA)
Chrysler Pacifica
September 27, 2022

Pros: So friendly and responsive. Car was immaculate/new. Drop-off/return to the airport was very quick/easy.

Cons: Wait for shuttle and wait for counter service and time spent finishing the rental added up to a loss of time on a tired first day of travel/vacation.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Vehicle registration fee, Energy recovery fee, Free modifications.
Rate excludes
The following insurance type(s) Collision Damage Waiver (CDW), Third Party Liability (TPL) is (are) not included for residents of USA.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services

Prices for extras are shown on the booking page.


Spouses will not be charged the additional driver surcharge.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 17:30
Tue:  08:00 - 17:30
Wed:  08:00 - 17:30
Thu:  08:00 - 17:30
Fri:  08:00 - 17:30
Sat:  08:00 - 17:30
Sun:  08:00 - 17:30

Top Suppliers at Kahului Airport

SIXT
Exceptional 9.1 / 22 reviews
+18887498227
101 Airport Rd, Kahului, HI 96732
$84 - $147
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Dollar
Very good 8.4 / 41 reviews
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101 Airport Access Road
$79 - $236
Working hours
Mon:05:30-23:00
Tue:05:30-23:00
Wed:05:30-23:00
Thu:05:30-23:00
Fri:05:30-23:00
Sat:05:30-23:00
Sun:05:30-23:00
Alamo
Very good 8.3 / 6 reviews
+18449130747
101 Airport Access Road, Kahului, HI 96732
$81 - $278
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Thrifty
Very good 8.1 / 41 reviews
+18772830898
101 Airport Access Road
$78 - $238
Working hours
Mon:05:30-23:00
Tue:05:30-23:00
Wed:05:30-23:00
Thu:05:30-23:00
Fri:05:30-23:00
Sat:05:30-23:00
Sun:05:30-23:00
Enterprise
Enterprise
Good 7.9 / 1 review
+18088716982 / +18449141547
101 Airport Access Road, Kahului, HI 96732
$85 - $302
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Hertz
Hertz
Good 7.8 / 2 reviews
+18088935200
101 Airport Rd, Kahului, HI 96732, United States
Working hours
Mon:05:30-23:00
Tue:05:30-23:00
Wed:05:30-23:00
Thu:05:30-23:00
Fri:05:30-23:00
Sat:05:30-23:00
Sun:05:30-23:00
Avis
Avis
Good 7.7 / 3 reviews
+18088717575
101 Airport Access Road
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Budget
Budget
Good 7.7 / 1 review
+18088718811
101 Airport Access Road
$92 - $350
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Europcar
Europcar
Good 7.7 / 1 review
+18088680071
22 HANA HWY, 96732 KAHULUI UNITED STATES OF AMERICA
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-16:30
Sun:08:00-16:30
National
National
Good 7.7 / 1 review
+18449130746
101 Airport Rd, Kahului, HI 96732
$86 - $225
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
NUCarrentals
NUCarrentals
Good 7.6
+18088680071
81 Alae St
$56 - $267
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-17:00
Sun:08:00-17:00
Payless
Payless
Good 7.6
8088778720
101 Airport Access Road
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Advantage
Advantage
Good 7.5 / 1 review
8007775500
405 Kele Street
Working hours
Mon:05:00-23:00
Tue:05:00-23:00
Wed:05:00-23:00
Thu:05:00-23:00
Fri:05:00-23:00
Sat:05:00-23:00
Sun:05:00-23:00
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