What does deductible mean and how much is it for my rental?
A Deductible (often called an Excess in Europe) is simply the maximum amount you would be asked to pay if the rental car is damaged or stolen. It represents the financial "gap" you cover before the rental company's coverage steps in to pay the rest!
Step-by-Step Guide:
Just log in to the "My Booking" section on our website or check your confirmation email.
Take a quick peek for the value labeled "Excess" or "Deductible" in your Rental Conditions.
This amount can vary a bit depending on the car category you choose and the specific local rental supplier.
"The deductible is the exact same amount as my security deposit."
These are usually two different amounts! The security deposit is just a temporary hold on your card while you have the vehicle, while the deductible is the maximum amount you'd be asked to pay for damage. It’s always a great idea to check both amounts on your voucher so you know exactly what to expect.
"I bought Full Coverage, so my deductible is now zero."
Because our Full Coverage is a reimbursement service, the local rental desk will still hold you responsible for the standard deductible upfront. However, if you're charged for any damage, you can simply file a claim with us afterward for a full refund!
💡Did You Know?
In the US and Canada, this amount is usually called a Deductible, while in Europe and many other regions, you'll often hear it referred to as an Excess. Don't worry, though, they both mean the exact same thing!
What To Do Next:
Take a quick look at your voucher to review your specific deductible amount.
If you'd like to protect your travel budget from these potential costs, you can easily add our Full Coverage through the "Manage Booking" page anytime before your scheduled pick-up!
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