SUV Hire at Brisbane Airport

You will receive an SMS with a link 24 hours prior to collection, after you have collected your luggage please click on the link in the SMS to request the shuttle bus. The shuttle bus driver will reply and provide you with directions to the meeting point for the shuttle transfer. If you have issues with accessing the online shuttle ordering system via the SMS link, please call our Reservations team on: Toll Free: 0061 1 800 028 881 or International 0061 7 55 558 900 and then press Option 2 to request the shuttle pick up Last shuttle service will run 30 minutes prior to close.

Customers can return the vehicle to Andrews Airport Parking, Which is situated directly across the road from our office located at 539 Nudgee Rd, Hendra QLD 4011. The customer must pay a fee direct to Andrews Airport parking of $45.00. Andrews Airport Parking will secure our vehicle and also provide a shuttle service for the customer to the airport terminal.

Free Shuttle Bus. Once you collect your luggage and are ready to go, please call (07) 3062 7439, so we can send the Shuttle Bus on its way to pick you up. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. Once in the shuttle pick-up area, look for the Purple Shuttle Bus with Alpha Car Hire logos. Our Shuttle Bus can take up to 9 people at once. Domestic Terminal Exit the Terminal and make your way to the Skywalk bridge; Once on the sky walk bridge, take the second set of escalators on the right down to B1/B2 ground level bus zone; The Alpha shuttle bus will pick you up. International Terminal Turn left into the arrivals hall; Look for the coach departure sign and exit the terminal; Proceed down the ramp, to the furthest set of Bays on the left at the bottom of the ramp; The Alpha shuttle bus will pick you up. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Please call the supplier after collecting your luggage. After receiving your call, they'll arrange the pick-up process for you and let you know where to wait. If you arrive after hours, please contact them one day in advance.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Free Shuttle Bus. Once you collect your luggage and are ready to go, please call (07) 3062 7439, so we can send the Shuttle Bus on its way to pick you up. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. Once in the shuttle pick-up area, look for the Purple Shuttle Bus with Alpha Car Hire logos. Our Shuttle Bus can take up to 9 people at once. Domestic Terminal Exit the Terminal and make your way to the Skywalk bridge; Once on the sky walk bridge, take the second set of escalators on the right down to B1/B2 ground level bus zone; The Alpha shuttle bus will pick you up. International Terminal Turn left into the arrivals hall; Look for the coach departure sign and exit the terminal; Proceed down the ramp, to the furthest set of Bays on the left at the bottom of the ramp; The Alpha shuttle bus will pick you up. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

For international: Upon arrival off an aircraft, after Exiting through the custom security doors into the arrivals hall, turn right and walk approximately 20m to the Redspot counter For domestic:Upon arrival of an aircraft, proceed down the escalator to collect your luggage. Once you have collected your luggage, proceed out the sliding doors and up the escalators onto the skywalk. Once you are on the skywalk, continue to the elevators in the multistory carpark, to the right of the escalators (located in the middle). The Redspot counter is located on level 1 (Car Rental), to the right side of the multi-story carpark if you are facing away from the terminal

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Rental desk is located in Europcar booth in the carpark

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Brisbane Domestic – Collection Procedure (During Business Hours) After landing and collecting your luggage, please call our Brisbane Off-Airport depot: +61 1300 458 584. The Green Motion Car Rental shuttle collection point is located above the SkyWalk in the Bus/Shuttle Zone: Exit the terminal through the front doors. Follow the signs to the SkyWalk. On the SkyWalk, you will pass the AirTrain. Take the next escalator on your left down to the Bus/Shuttle Zone. Turn left after the escalator and wait at Bay C2 for our branded shuttle bus. Brisbane International – Collection Procedure (During Business Hours) After landing, collecting your luggage, and clearing customs, please call our Brisbane Off-Airport depot: +61 1300 458 584. If you don’t have phone access, ask the information desk to make the call or use a payphone. The Green Motion Car Rental shuttle collection point is located in the Coach Departures Area: Remain inside the Arrivals Lobby; do not exit the terminal. Turn left and head straight to the door leading to the Coach Departures Area. Follow the ramp down, keeping to the left. The Evolve Shuttle Bus will be waiting at Bays 3 & 4 to collect you

Please clarify Drop-off instructions with Car Provider upon Pick-up.

For international: Upon arrival off an aircraft, after Exiting through the custom security doors into the arrivals hall, turn right and walk approximately 20m to the Redspot counter For domestic:Upon arrival of an aircraft, proceed down the escalator to collect your luggage. Once you have collected your luggage, proceed out the sliding doors and up the escalators onto the skywalk. Once you are on the skywalk, continue to the elevators in the multistory carpark, to the right of the escalators (located in the middle). The Redspot counter is located on level 1 (Car Rental), to the right side of the multi-story carpark if you are facing away from the terminal

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Rental desk is located in Europcar booth in the carpark

Please clarify Drop-off instructions with Car Provider upon Pick-up.