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Surprice at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: by picking up car, had to wait about 15 minutes as dealing with another customer
Pros: Great people
Cons: Staff looked uncomfortable in long trousers given how hot it was.
Pros: Very friendly and informative. Professional, courteous and efficient
Cons: Not applicable
Pros: Speedy service
Cons: Was difficult to find the drop off place as there are no directions in the pack and nonsign at the end if the street. My husband thankfully saw a shuttle bus coming out of the road. So many roads all look the same to a tourist.
Cons: The old Lancia Duster they gave me was a sorry excuse for an SUV. All doors had to be locked separately! Surprice gave me a car that was almost empty (Diesel). It was on the minimum of 2 bars and they said I could return it that way too. But how on earth am I supposed to measure that. A rental car is supposed to be full when you pick it up. And they urged me to take their insurance as well. They said for your insurance I would need police reports and other proof etc.