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Surprice at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Demetrius at Surplus was super helpful, friendly and welcoming. I would highly recommend him to any potential clients.
Cons: Demetrius has provided excellent services. No points to complain about.
Pros: The car worked very well and easy to return.
Cons: The woman in the rental company was nice until we said no thankyou to their expensive insurance, because we already bourgt it throug Discovering car. She made us VERY uncomfortable, and said that your company would never help us. It was so uncomfortable that my 12 year old daughter started to cry afterwards. We will never use Surprise again. It was a bad start to our long waited holiday.
Pros: Absolutely nothing It is an appalling service .please don't go near them
Pros: Everything was so easy.pick up return both.
Cons: One problem easily sorted no screen wash.
Pros: Quick and easy once at hire office, reasonable price and car in good condition for age
Cons: Rude pickup from shuttservice and wasn't well explained once getting their, could do with a quick map as told stood wrong place by shuttle pickup driver who was very abrupt and not friendly
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