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Surprice at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: People.
Cons: No android auto fitted car.
Pros: Everything was great and I just want to know when the initial amount deducted from my card as a deposit for insurance will be returned to my account? And I will recommend you to all my friends.
Pros: Not much.
Cons: I left two online messages and one phone contact to upgrade the vehicle and no one contacted me throughout the 12 day hire. When we returned the car the company representative was definitely looking to find something wrong with the car and even referred the cleanliness of the seat mats in the front of the vehicle to his superior as a mechanism to charge us more money. I would certainly use DiscoverCars again but I would not use Surprice.
Pros: We were given a great car that was only a year old that was easy to drive.
Cons: Waiting for the pick up/drop off. Although they do have a regular shuttle service.
Pros: Friendly and helpful staff on the whole.
Cons: The car had 133,000+KM on the clock and was clearly not the same as the newer cars they hire for their own customers. Further, there was no screen wash, and it was missing a rear windscreen wiper. We arrived in the dark, tired, so we didn't notice until it was needed. That was pretty disappointing, but also makes you question hw well the cars are.
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