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RightCars at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The price was very low and the car was brand new.
Pros: they were very efficient - advised on taking photos of any damage to the car and we went through on return to confirm that no new damage had occured. Really good value
Cons: there are A LOT of car rental firms at Heraklion airport, so it was harder to find, but not impossible - there are signs. On drop off, there was a queue of people waiting to hire, so it is understandably popular - I was lucky as noone waiting when I arrived, and they did look after my return promptly
Pros: Absolutely nothing
Cons: The original car offered was in such poor state - It was beyond marked and should never have been in the fleet. Paid for a VW Polo or similar and they tried to give me something that looked like it had hit every wall in Greece. I had to argue for 45 minutes or more that the car was not in an acceptable state, inside or out. It was only when the number plate fell off they gave in and went to find another car, which was still beaten up. Horrible service after and no moves to rectify!!
Pros: Easy to book online. Professional, friendly staff. Clean condition of car. Competitive rental price. Information given was clear.
Cons: Would have preferred the opportunity to view and agree notes made on car s condition before it was emailed to us. Although there were no issues, there could have been. Additional full insurance cover offered was not competently priced - 69 euros for three days! Almost as much as the car rental cost.
Pros: Clean, simple.
Cons: Nothing to 'not' like, just a suggestion to improve guidance for customers on finding the pick up booth.
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