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Felirent at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Staff friendly, professional,time efficient, straightforward, polite.
Cons: 2 things. The location of shuttle bus stop is very unclear. Very frustrating to find it. If traveling with more bags it's impossible to get there hence why we booked a taxi to the location which cost us extra money as we were travelling with a baby and a lot of baby equipment. 2 - insurance/full cover. This was purchased at the booking where I upgraded the cover. At rental ,all paperwork stated no cover. So this is also unclear and should be showing the cover ,even if it's 3rd party provider.
Pros: The car was clean and worked efficiently and was provided with full petrol, as promised.
Cons: I was not told on booking that there would be a possible charge for not returning the car in a clean state. The meeting point for off-airport pickup was not very clearly communicated in initial paperwork and a phone call to the office was required.
Pros: Very nice
Cons: Efficiency
Pros: A few minor scratches but you are given a full detailed list so all good
Cons: The inability to resolve my billing issues with the rental car company! They will NOT resolve issues I keep raising. they never answer phone calls or emails.
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