Search DRIVUS deals, compare with other top suppliers & save up to 70%!
DRIVUS at Dubai Int. Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I personally didn’t we had come off an overnight flight and had no wifi and on booking the booking stated in terminal so we expected a booth no you have to WhatsApp and wait for an agent then all is done on the chairs then taken out to car and walked all over the place
Cons: I didn’t like that they say in terminal and aren’t in a booth The pick and drop off was hard work I would rather pay the extra for an actual in terminal collection I don’t love a 21 day wait for my deposit the are spending it letting it double on red haha
Pros: The drivus representative was very good person in he help alot his name . Nazim kha Fantastic service
Pros: The drop off was quick and easy
Cons: The Meet and Greet service at pick was not smooth at all and probably one agent was looking after many customers during the busy time. There was considerable delay in meeting him, despite we informing them of our pick up time well in advance. Also was charged an additional 50 dirhams as airport car parking fee( which was never informed during booking from Discover Cars) . Although I took a full comprehensive insurance cover, the agent was advising for an additional cover for about 250 dirhams.
Pros: The agent in Drivus office tried to to do everything to provide a car for me. He used all resources to find a subtitute vehicle.
Cons: Customer service is very poor. Require alot of training
Pros: Car had a low pressure sign from the second we drove out of the airport till we dropped it off and we had the air checked numerous times otherwise car was really good spacious clean and a comfortable drive
Cons: Disgusting service told them we had to go to terminal 2 made us go to terminal 3 and then had to pay additional parking as terminal 2 was 20mins away and when we got to terminal final 2 the driver was not in uniform really away with the fairies and not helpful at all. Ended up having drivus initially stating they will refund parking fees now to oh you have to chase the main office they can't do anything honestly company has been rubbish with customer care would not recommend them at all
Most Popular Car Hire Deals