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ABBYCAR at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: After finding the pick-up meeting point, the service was polite and quick and simple.
Cons: It was difficult to find the pick-up point (Abby Car meeting point). The description said: "Desk at Airport Car Rental Area next to Hertz. Free shuttle bus to our near ABBYCAR airport station." It could be written that this is not the car rental area inside the airport, because there was a Hertz desk there too. We searched for the right place for a long time and there were many other people with the same problem
Pros: Very polite and efficient
Cons: N/a
Pros: They were great, the price was cheaper so I thought things might be a less professional than other suppliers but no, they were fast, the car was very new, clean and the service was very good. The car was great!!
Cons: Nothing, I was impressed, and I hire cars regularly and use a variety of suppliers. I would highly recommend them!
Pros: 2 staff members very approachable- explained everything on arrival - big smiles when we dropped off the car and there English was excellent
Cons: Nothing - all excellent
Cons: We had to drop our car off out of hours. We had paid a €700 on our credit card which I had expected to have credited back as we returned the vehicle with no damage & a full tank of fuel. On checking our visa I find that not only has the €700 not been credited back but an additional €500 has been taken. I have contacted them but wonder if you can assist in this matter?
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