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Thrifty at Portland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Thrifty was fine. The pick up process was so frustrating - taking an Uber to an off-site location and then waiting for another uber to pick me up and take me to the airport rental counter because I was worried about being late. I tried to call two days in advance, couldn’t get through to anyone and the online form indicated my rental would not be available after the confirmed pick up time. It was very stressful and then I found out that the coverage I purchased wasn’t what I wanted it to be.
Cons: It’s a combination of renting online, not reading the small print of the coverage I purchased and then being misled at the airport. I don’t know why car rental agencies are so dubious about insurance coverage. The one I purchased online probably would have been enough because I have good insurance but I was convinced that it would not cover the vehicle and I was feeling rushed and then i thought the price was lower than it turned out to be. The whole experience was awful.
Pros: I got my car fast
Pros: Car condition was excellent, no issues during the entire trip. Pick up and drop off were very smooth.
Cons: Car is missing emergency triangle and first aid kit (note: this is mandatory in Europe, but maybe not in the US).
Pros: Efficient, professional
Cons: extra charge for additional driver
Pros: I had a nice upgrade in the rental
Cons: car had some crumbs on the back seat floor, so, not super clean, but, it may have not had time to be cleaned as I mistakenly took a different car then one intended.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
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