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Thrifty at Lihue Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The rep was so kind and patient.
Pros: Checking and getting our car took quite awhile even though there wasn’t a line. The agent, Mike, went over every little thing and it took forever. The car was just fine. Appeared clean but as you looked closely everything was wiped with a dirty cloth bc their was this disgusting film on the hard surfaces.
Cons: Took way too long to get the rental car!
Pros: Good car
Cons: Long lines of waiting to pick up the car and their computer systems needs improvement
Cons: Nous avons du attendre plus de 2h pour récupérer notre véhicule ! Il y avait un bout de plastique sous la voiture qui ne tenait pas, nous sommes retournés à l’agence pour qu’ils puissent le fixer, mais ils ont préféré changer la voiture. Vu que nous avons été pris de court, nous avons oublié de récupérer nos chaussures dans le coffre et le lendemain quand nous sommes retourner une nouvelle fois pour rendre le véhicule, nos chaussures avaient disparu !! Plus de 400$ de chaussures volées !! Mon
Pros: Not sure you want to do business with thrifty and dollar, they clearly didn’t have their act together when we rented
Pros: Shitty service! SLOW and way under staffed! Never received vehicle. Lots of angry customers. Don’t rent thru discovercars.com
Pros: economical car
Cons: Awful service, tried to give us a car with bald tires, with a piece of rubber missing from one of them. Waited over an hour for the car.
Pros: Courteous, friendly, efficient
Cons: a little hard to find the lot.
Pros: Easy to pick up after all the admin was done & waiting for the car to be cleaned.
Cons: Long queue to check in. Lengthy admin process. Wait for car to be cleaned. Rates for extending the rental for a few hours because flight was postponed were outrageously expensive (not taken up).
Pros: Quick pick-up and drop-off. Friendly staff.
Cons: Car was not very clean.