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Dollar at Lihue Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Streamlined
Cons: N/A
Pros: Nice staff. Knowledgeable.
Cons: N/A
Pros: Took us 1.5 hours in line to get our car. Grumpy person rude to those getting in line. Only 2 agents working at 12:30-1. Car was older and cheap running, The wait time to pick up a car is a deal breaker for further rentals with this company, if necessary, charge more for the car, improve service and have a nicer fleet of cars available. We vacation yearly in Kauai, so repeat business.
Pros: Everyone was very nice.
Cons: Car broke down in Kalalau (1.5 hours from airport). Called Dollar and was told the wait for towing was 90 minutes. Called the towing company directly and was told 3 hours. Tow truck never came. Dollar promised return calls, texts, and follow ups with the towing company, but never followed through, despite me telling them multiple times that we were about to be kicked out of our safe area without any cell service or WiFi. We would have had to sleep outside overnight if it weren't for some incred
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
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