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Surprice at Kutaisi Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I've never drive 4x4 car and this was great experience. Road in Georgia are not so good so normal car will have a problem. Especially in mountain. But I'd really like to road in Georgia
Cons: One light was broken and night traveling was difficult.
Pros: Very fast and comfortable.
Cons: Warning! The ABS system in the car was not working. The rental company didn't tell us this, we had to discover it on the road. It was a dangerous situation. Young drivers no longer know how to brake without ABS. When we handed the car in, we told the driver, but he didn't feel it was a problem.
Pros: It was easy to find representative and pick up the car and give it back.
Cons: There were some problems with baby seat - this part wasn,t in proper technical condition. Also few of the indicators were always on which is not a good sing for technical condicion of car. The rest was all right.
Pros: Great experience and Mr Tazo very helpful . Good service .
Pros: Clear communication and professionalism
Pros: Szybka i sprawna obsługa. Bezproblemowość.
Cons: Auto mogłoby być w trochę lepszym stanie w stosunku do ceny.
Pros: It was very perfect communication was very fast and excellent.I tahank you all .
Pros: Fast pick-up and drop-off.
Cons: I got a praying for service and repair car. Bad technical conditions, full-body scratched, finished braking pads, sometimes non-working dashboard
Pros: Simple procedure for picking up and returning the car, good contact, communication in English is a big plus.
Pros: Great WhatsApp support
Cons: Car with a lot of damages, wobbling when breaking, weak automatic transmission. Picking up the car next to a forest outside of the airport in the total darkness. Employee was angry on me because of the flight delay. Had to put credit card details on the paper to finish the rental checkout which is totally unsafe. Employee doesn't want me to put all the damages on the papers and yet, when returning it, try to put one of the damages on me. He lied that I need to clean the car before returning.
Cons: The car I rented was terrible condition: the smell in the car was really bad - felt like I took it from the farmer, not rental company; the engine made strange noises all the time; the chassis was wobbling so much that I felt like it can brake every second. While riding on the highway rear bumper just assembled from both sides (no contact, nothing - just got off), so needed to stop and fix with a tape. The worst car I've ever rented, probably the worst condition I've ever driven.
Pros: Ease of pickup and drop off (curbside at KUS)
Cons: Everything was fine. No complaints!
Pros: Good online service
Cons: Car quality was not good. Car was old and not in good physical condition.
Pros: Easy to find them both on arrival and departure
Pros: Nice and fast response
Pros: Amount deducted with downpayment in beginning, it is very good option. While taking over the car the company will deduct full amount
Cons: The car provided looks like need more maintenance before hand over to customer. I feel little bit uncomfortable while driving due to some abnormal sound from the wheel. This is very important thing for passenger as safety reason.
Pros: Overall experience was really good.
Cons: There was a smell of cigarettes inside of the car.
Pros: Time spent picking up the car And Time spent dropping off the car
Cons: Car cleanliness and Overall condition of the car And There are a lot of malfunctions in the vehicle and no support from the agent.
Pros: everything was fast and easy
Cons: The car was in excellent condition but too old and to many scratches
Pros: Yes, super nice service and easy communication
Cons: The car couldve been slightly newer.
Pros: Great service and communication
Cons: Car is not new but certainly ideal for Georgia.
Cons: The AC doesn't works